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Pantages Hotel Toronto Centre

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916 Reviews from our TripAdvisor Community

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Showing 884: English reviews
Ottawa, Canada
Reviewed 12 November 2014

I went on Priceline to book a nicer than we normally stay in hotel for our anniversary. I bid on a 4 star hotel and I ended up with the Pantages Hotel and was disappointed when I saw the reviews here on Tripadvisor. The service was only lukewarm and I found the person who checked me in at the front...

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1Thank cupcakeface
Markham, Canada
Reviewed 10 November 2014

My wife and I stayed this past weekend there and our experience lived up to our expectations. We have stay here before over the last 3 years (2 times). Upon arrival the Doorman greeted us and recognized us from the previous visits. Front Desk reception and treatment was first class. Public areas are clean and modern. Our first visit was...

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1Thank Wayne Derek
Montreal, Canada
Reviewed 7 November 2014 via mobile

I booked the Pantages through a third party supplier for a recent business trip to Toronto. When I arrived at the hotel I was told that my room was sold out and that they would put me up in another hotel at no cost to me. I understand these things happen, but when a hotel tells you that they are...

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8Thank travelingtash77
Ash B, General Manager at Pantages Hotel Toronto Centre, responded to this review

Dear travelingtash77, Thank you for bringing your feedback to my attention via TripAdvisor. Your review is very concerning and in no way indicative of the policies we have in place. I apologize for our breakdown in providing a high standard stay and for placing you at a hotel that was not on par with our own. Additionally, the difficult process...

Garland, Texas, United States
Reviewed 5 November 2014

Room was clean and Staff was polite..but the only the we hated was the parking..it is Valet and $40 dollars a night..nope..we had to park at the hopsital across the street when there was not an event $16. and event 2 days there was one $30 dollars. Parking is a whoa!

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2Thank Robin D
Toronto, Canada
Reviewed 2 November 2014 via mobile

Booked a Saturday night stay at Pantages Hotel and spa through Expedia. Checked in rather late (6:30) waited for about 15 min for the valet and they did not come outside so we went in to track one down. He asked for our plate number and required is to go in and out various times to retrieve info. Not impressed...

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3Thank FlannerySafran
Cosmopolitan H, General Manager at Pantages Hotel Toronto Centre, responded to this review

Dear FlannerySafran, Thank you for your review of the Pantages Hotel. I apologize that the service you received was not up to standard during your visit, and the facilities did not meet your expectations. We are in the process of updating the hotels interior appearance and at retraining our staff on guests service. Additionally, I will address your issues with...

Pittsford, New York, United States
Reviewed 26 October 2014

We recently visited Pantages Hotel for our 3 daughters 13th birthdays. I had booked the hotel on Priceline and was unaware that they did not have many double rooms. I called the hotel and the woman at the front desk named Pella took us under her wing. She rearranged our reservation and accommodated our whole party. She was helpful and...

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2Thank Lindsay W
Ottawa, Canada
Reviewed 25 October 2014 via mobile

We were visiting Toronto to see Wicked at the Mirvish Theatre. This is a great hotel that looks like an older building from outside, but has been completely remodeled. The rooms are spacious and have a desk, minibar, good size TV and free wifi. Checkin was easy and the front desk staff are very helpful and nice. The room has...

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2Thank Paul K
Kitchener
Reviewed 24 October 2014

My wife was on a course in downtown Toronto, and we got a special rate at this hotel. All in all, we had a great time, and this very modern hotel is now on our list of preferred accommodation in the city. We were on the 16th floor and had a great view of the city. Rooms were large, clean,...

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2Thank KitchenerWelshguy
London, United Kingdom
Reviewed 23 October 2014

The hotel is located in Toronto downtown and next to Eaton shopping center. The area is great and the hotel rooms are excellent! Definitely the place to stay in Toronto Downtown! Plus they have now a loyalty program for frequent guests!

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1Thank Katia G
Cardiff, United Kingdom
Reviewed 21 October 2014

My first time in Canada. I found this hotel to be wonderful in every way. Very comfortable room, excellent bar/restaurant, great city centre location. I'm aware there is an excellent spa facility on site as well, but I was unable to take advantage of this (my one regret, otherwise this would be a 5-star review).

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2Thank 82luke2014

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of downtown Toronto, Pantages Hotel Toronto Centre offers style and luxury while pairing contemporary design with modern architecture and personalized service. This stylish boutique hotel includes a full service spa, exclusive meetings and events floor, martini bar & lounge with weekly live jazz. Our 90 well appointed suites are loaded with amenities that cater to short and long term stays and leave you wanting for nothing. ... more   less 

Additional Information about Pantages Hotel Toronto Centre

Address: 200 Victoria St, Toronto, Ontario M5B 1V8, Canada
Region: Canada > Ontario > Toronto > Downtown
Price Range: €123 - €359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pantages Hotel Toronto Centre 4*
Number of rooms: 86
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity and Jetsetter so you can book your Pantages Hotel Toronto Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pantages Hotel Toronto
Hotel Style:
#19 Spa Hotel in Toronto
#32 Luxury Hotel in Toronto
#36 Family Hotel in Toronto
#41 Romantic Hotel in Toronto
#50 Business Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Pantages Hotel Toronto Centre staff and other travellers.
23 questions
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Questions? Get answers from Pantages Hotel Toronto Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“deal with Pella and your stay will rock”
 of 5 bubbles jplamoureux2011, 18 Mar 2017 | Read review
“i always request a high floor”
 of 5 bubbles amoamore, 5 Mar 2017 | Read review
“Be sure to ask for a renovated suite.”
 of 5 bubbles torontojetsetter2017, 2 Mar 2017 | Read review
“Talk to the staff! They will ensure you get a good room!”
 of 5 bubbles X5150NKsued, 20 Feb 2017 | Read review
“Ask for room 405 for a very large room. 2 bathrooms, 2 TVs..no view of the city tho.”
 of 5 bubbles billgayle167, 19 Feb 2017 | Read review
5 of 5