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Full view
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Room & Suite (205)
Dining (96)
What is Travellers’ Choice Best of the Best?
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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Updated 11/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from St. Regis Toronto
Updated 11/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#11 of 140 hotels in Toronto
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Trendsetting and boundary-breaking, The St. Regis Toronto marks its Canadian debut at the city’s most coveted address in the heart of downtown. Soaring 65-stories above Canada’s international enclave for business and culture, The St. Regis Toronto hotel offers a remarkably central location, steps from Toronto’s most preeminent downtown landmarks including the CN Tower, Scotiabank Arena, Rogers Centre, Toronto International Film Festival and the city’s premier shopping, theatre and entertainment. Modern elegance and bespoke butler service unite amongst 258 of the city’s largest luxury hotel guestrooms and suites, defining the new standard for luxury in Canada.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Books, DVDs, music for children
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Wifi
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Wine / champagne
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Manicure
Massage
Neck massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bath / shower
Soundproof rooms
Air purifier
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Modern
Languages Spoken
French
Location
Full view
100Great for walkers
Grade: 100 out of 100
398Restaurantswithin 0.5 km
52Attractionswithin 0.5 km
Contact
325 Bay Street, Toronto, Ontario M5H 4G3 Canada
Getting there
KingToronto Rapid Transit3 min
QueenToronto Rapid Transit5 min
Car HireSee all Toronto car hire
2297Reviews21Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Most Recent
Nice room and great service at front desk. Carpet was a bit stained and bathroom grout showed signs of wear. Comfortable beds and great central location. Hotel bar is lovely and has great drinks. Comfortable stay overall.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Lovely hotel in a great location to explore Toronto. I stay at this hotel for 6 nights with my sister and we thoroughly enjoyed our stay. From the Front Desk to the maids and doorman everyone member of staff we encountered was welcoming and very friendly. We stayed in a suite which was stunning! The bed was extremely comfortable and the maid service was impeccable! If you are in Toronto this is where you need to stay!
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We first arrived around 8pm and was set up in a room which was still being cleaned. So they changed us to a new room. Our internet continued to lose connection throughout our 3day stay. We chatted with a few pet and had two people from IT reset the connection but it never took. It was constantly shutting down and restarting throughout our stay. Finally the fire alarm went off at 7am in the morning which interrupted the only day we could sleep in during this visit. The only thing we received for these issues was how sorry they were for the inconvenience. The prices you pay to stay here u definitely expect top notch service!
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Faiz Habib, Guest Services / Front Office at St. Regis Toronto
Responded 3 weeks ago
Dear David D Thank you for taking the time to share your feedback. We take great pride in the service and facilities we offer at our hotel and I sincerely apologize that we were not able to deliver the experience that we espouse. Please rest assured that your comments are being taken seriously. Should you wish to discuss the issue in person, please feel free to reach out to me at your convenience. Regards Faiz Habib Front Desk Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent hotel. We had an upgrade to a corner suite. The room was great, spacious, clean. The bed as expected, heavenly! Breakfast at Louix Louis very delicious. Gym well equipped and the pool was nice as well. Staff really friendly. Location very practical. Quiet during nights. Had a great sleep. All in all a great hotel For a couple of nights in Toronto.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We were fortunate to stay in a suite with separate living room, wet bar, and a second toilet room. Our son's rollaway bed was in the living room, giving us extra space from the bedroom. One drawback, tho, was that we had to request the rollaway three times until we got it. It was in our original reservation and we asked again at check-in. It was not there and there was some doubt we'd get one upon the third inquiry, as they were in high demand. However, the hotel came through with one starting with our second night. The room was tastefully decorated with quality materials and was quite comfortable. We enjoyed breakfasts in Louis Louis on the 31st floor. Near the end of our five night stay, the Rogers widespread Internet outage struck, which affected our wi-fi access in the room and prevented the front desk from issuing our final billing until awhile after we had checked out. The location of the hotel was excellent - walkable to tourist sites and stores on Yonge St both. We recommend the St. Regis for a comfortable stay.…
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Date of stay: July 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I had a stay back when this hotel hasn't been transitioned to a St Regis. St Regis Toronto certainly has a more tasteful decor than its predecessor and live up to the brand. Thanks to Ali and butler team for helping with the room decoration and amenities and making it a memorable anniversary stay. Will return.
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Date of stay: June 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
It has been at least 4 times I've stayed at the St Regis and every time the experience is impeccable. Staff is extremely attentive, friendly and provide for any requests. For instance, we stayed one weekend for my girlfriend's birthday and they had a bottle of bubbles and macaroons waiting for us in the room. You can request for any missing amenities through the Bonvoy app and have them right away. It is extremely well located within downtown, and all services are great. I would recommend going to the spa at the top floor if you have time, or ordering room service for breakfast as it's excellent. Their restaurant Louix Louis is also pretty cool.
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Date of stay: May 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great hotel, 3rd time staying here and no change in great service and top standard. Pool is stunning with views Gym is great with outstanding views and in the snowfall was something unique Location of hotel is perfect, unfortunately at the time of our stay there was a curfew so a lot of bars and restaurants nearby were closed early or were still permanently shut. Only negatives the restaurant in the hotel Louix Louis wasn’t a very welcoming environment, nothing the hotel did nothing wrong but the clientele there just be warned dress to impress(no matter what time of the day) and be prepared to be surrounded by people with very high opinion of themselves even though most aren’t even staying in the hotel and most likely saving all month to afford the cost of a meal there, just to post on social media. Also the entrance of hotel is taken a little away by it sharing its entrance with the residents sharing the building. So always felt like some staff greeting you were there to look after us and the other half were there for the fulltime residents. Also the champagne toast in the evenings was a lovely touch Love Toronto and Love the St Regis Hotel (or even when I stayed there when it was the Trump hotel and Adelaide hotel) always great…
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
Most amazing experience of a 5 star hotel here in Toronto. The staff we encountered and engaged with was amazingly friendly, attentive to our needs throughout our stay. A special mention is well deserved with Andrew at the front office, the concierge’s Xavier and Monika who made us feel welcome at home during and even after our stay as we had a package which had arrived after our stay (plus other requests). Their attention of detail is amazing and unparalleled among a lot of hotels here in Canada. It’s also noted that this property has two Clefs d'Or on staff.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My boyfriend and I went for a weekend getaway in Toronto and stayed for the first time at The St-Regis. The entire experience was amazing and the crew was very nice; espacially Elizabeth C. who took care of our room. Also, we booked a treatment at the Spa, the Re-Energize massage, and both our therapists, Robyn L. & Kristine C. were great. At the end of the massage, they gave us a glass of champagne; what a treat! Thank you for the great experience!
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$572 - US$755 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Adelaide Hotel, Toronto
LOCATION
CanadaOntarioTorontoDowntown / Downtown West / Bay Street Corridor / Entertainment District / Financial District / Old Toronto
NUMBER OF ROOMS
258
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Claim Your Listing Frequently Asked Questions about St. Regis Toronto
Which popular attractions are close to St. Regis Toronto?
Nearby attractions include Levelup Reality (0.5 km), Toronto Urban Adventures (0.4 km), and The Elgin & Winter Garden Theatre Centre (0.4 km).
What are some of the property amenities at St. Regis Toronto?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at St. Regis Toronto?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at St. Regis Toronto?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at St. Regis Toronto?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to St. Regis Toronto?
Conveniently located restaurants include Richmond Station, Canoe Restaurant & Bar, and The Keg Steakhouse + Bar - York Street.
Are there opportunities to exercise at St. Regis Toronto?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does St. Regis Toronto have airport transportation?
Yes, St. Regis Toronto offers airport transportation for guests. We recommend calling ahead to confirm details.
Is St. Regis Toronto located near the city centre?
Yes, it is 0.8 km away from the centre of Toronto.
Are any cleaning services offered at St. Regis Toronto?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at St. Regis Toronto?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.