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The Ritz-Carlton, Toronto

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The Ritz-Carlton, Toronto
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1,373 Reviews from our TripAdvisor Community

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Showing 1,281: English reviews
Reviewed 28 September 2016 via mobile

A decent hotel located at the business bay of Toronto. Above average Italian restaurant, breakfast, and room service response. Room cleaning is amazing and hospitality staff. Hotel concierge makes you happy all the time.

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Helpful?
2Thank Saad A
Franck A, General Manager at The Ritz-Carlton, Toronto, responded to this review

Dear Saad A, Thank you for taking the time to praise the quality of service and facilities at The Ritz-Carlton, Toronto, and especially concerning the wonderful attitude of our Ladies and Gentlemen. We look forward to having you back in Toronto soon Best wishes

Reviewed 25 September 2016 via mobile

Best hotel yet, great big room over looking the lake. Huge selection of top level restaurants, bar's, coffee hangouts both in and out of the hotel. Staff very helpful and on the money in regards to top service..

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2Thank Geoff P
Vancouver, Canada
Reviewed 25 September 2016 via mobile

My spouse and I had a week in the RC Toronto! Great place to stay, good location. We were there while the World Cup of Hockey was on. The room we had, 1015 was very well laid out and functioned very well. The view was limited but acceptable. We looked into the CBC Building, lots of offices but no one...

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1Thank WorldExplorerCDN
Little Silver, New Jersey
Reviewed 22 September 2016

The staff at the hotel couldn't have been nicer, each and every one of them. The hotel is beautiful, great location, cannot say enough about it! The back outside area with the bar and fire pits was a great surprise. Excellent all around

Review collected in partnership with Amoma.com
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1Thank michelej732
Barrie, Canada
Reviewed 21 September 2016

I had a great time at the hotel. I rented a corner suite (approximately 600 sq ft). The front staff, concierge, valet and waiters were all amazing. I couldn't have asked for a better venue to host my event.

Review collected in partnership with Amoma.com
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1Thank 201416fereshtehs
New York City, New York
Reviewed 19 September 2016 via mobile

Came in for 24 hours. Sleek hotel nice spa on 5 floor and a great pool. You can order food at the pool. We had a very relaxed lunch by pool. Salad and the hummus and techina. They try hard to make guest s happy. We enjoyed.

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1Thank badbaruch57
Franck A, General Manager at The Ritz-Carlton, Toronto, responded to this review

Dear Badbaruch57 Many thanks for your kind comments regarding your experience at The Ritz-Carlton, Toronto, and especially concerning your time at he Spa. We look forward to welcoming you back soon Best wishes Franck

Midland Ontario
Reviewed 16 September 2016 via mobile

But 25 minutes to check in... Give me a break at these prices. I've been sitting in the restaurant now for 30 minutes and haven't been served. Stick to Yorkville hotels. This place is trying but doesn't hit the mark. Elevators... always waiting for them.

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Thank bobkaf
Franck A, General Manager at The Ritz-Carlton, Toronto, responded to this review

Dear Bobkaf, Thank you for taking the time to share your feedback with us. I am sorry to hear about the inconveniences you experienced during your stay with us and would like to apologize for these shortcomings. We traditionally enjoy a very high level of engagement from our guests, and effectiveness and timeliness of service is not a common issue...

Reviewed 15 September 2016

The hotel is in a great location in the downtown area. You are walking distance from a lot of attractions. It was only a 5 minute walk from the CN tower. The staff was amazing at the hotel. We loved the maple candy that was left during turndown service.

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1Thank Actingman03
Ottawa, Canada
Reviewed 15 September 2016

Perfect stay every time (have stayed here many times). Personalized service. The staff in the club lounge are amazing. Rooms are great, spotless, CN tower and lake view rooms spectacular. Excellent dining choices, including in the club lounge. One poor meal from room service - issue corrected immediately with apologies. The remainder of meals were fantastic. Pool / spa /...

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1Thank JMBES
Calgary, Canada
Reviewed 15 September 2016 via mobile

Rooms are nice sized and clean. Great sized bathrooms, nice shower. I loved the fitness facility which is open 24 hours, and is actually not a bad size for a hotel. Staff all appear attentive and friendly. Great location downtown, next to everything. And of course, if you want to people watch, this is the place.

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1Thank Mike B

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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Toronto’s most centrally located AAA Five Diamond award winning hotel, The Ritz-Carlton, Toronto welcomes guests to the heart of Canada’s most culturally diverse city. Just steps from the city’s financial district and cultural attractions, the luxury hotel offers views of the CN Tower, Lake Ontario and downtown Toronto. Featuring Canada’s only cheese cave at TOCA Restaurant, an outdoor terrace at DEQ, and the #1 Hotel Spa in the world, The Ritz-Carlton, Toronto offers an oasis in the heart of the city. ... more   less 

Additional Information about The Ritz-Carlton, Toronto

Address: 181 Wellington St W, Toronto, Ontario M5V 3G7, Canada
Region: Canada > Ontario > Toronto > Downtown West
Price Range: €387 - €672 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Toronto 5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Ritz-Carlton Toronto Hotel Toronto
Hotel Style:
#1 Romantic Hotel in Toronto
#4 Spa Hotel in Toronto
#5 Luxury Hotel in Toronto
#5 Family Hotel in Toronto
#5 Business Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Toronto staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Toronto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best floor to stay is 9th floor - cause Mrs. Jaya is the floor manager”
Aamar_12, 20 Apr 2017 | Read review
“Get a room on a higher floor to get a better view.”
quillsg, 5 Apr 2017 | Read review
“A room looking out on the CN Tower.”
Laser3116, 29 Mar 2017 | Read review
“I would request a room with a city view.”
937vanessad, 26 Mar 2017 | Read review
“Spacious suite rooms preferably in the corner”
S7706MFjeffw, 3 Mar 2017 | Read review
5 of 5