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Room & Suite (465)
Dining (138)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
- Contactless check-in
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Updated 06/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Toronto
Updated 06/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#5 of 140 hotels in Toronto
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
At this five-star hotel downtown, guests are introduced to the different sides of Toronto. Design borrows from the city’s glamourous film and theater scenes, waterfront setting and rail history. Relax in spacious accommodations featuring floor-to-ceiling windows, 42-inch LCD HD TVs and fully-stocked honor bars. Stop by our on-site restaurants and bars for local, seasonal ingredients and unique offerings including black ivory coffee, a cheese cave and nitrogen martinis. Rejuvenate with a massage or facial in the spa, maintain your workout in our fully-equipped fitness center and take a dip in the saltwater indoor pool.
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Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Patio
Babysitting
Valet parking
Paid private parking on-site
Wifi
Paid wifi
Hot bath
Pool / beach towels
Swimming pool toys
Pool with view
Indoor pool
Heated pool
Saltwater pool
Shallow end in pool
Fitness / spa changing rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Books, DVDs, music for children
Children's television networks
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Soundproof rooms
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
City View
Languages Spoken
English, French, Russian, Spanish and 11 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
307Restaurantswithin 0.5 km
56Attractionswithin 0.5 km
Contact
181 Wellington St W, Toronto, Ontario M5V 3G7 Canada
Getting there
St. AndrewToronto Rapid Transit4 min
UnionToronto Rapid Transit7 min
Car HireSee all Toronto car hire
2032Reviews17Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Stayed in a one bedroom corner suite. For families like ours with 1-2 kids sleeping on the pull out sofa bed note there is no door between living area and bedroom which is unfortunate. Room service breakfast always arrived within 30 minutes and was perfect. Top notch service. Stunning outdoor bar for late night drinks with fun drink menu. We used the pool, nice warm salt water though the spa is very outdated (small and plastic) and should be replaced.
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Date of stay: August 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guillaume B, General Manager at The Ritz-Carlton, Toronto
Responded 5 days ago
Dear lasenorita500, Thank you very much for recognizing our service. We are glad to see that you enjoyed our EPOCH Bar & Kitchen patio very much. We appreciate as well your constructive feedback and will definitely consider them for future renovation. We hope we will have the pleasure to welcome you back again very soon, Guillaume B., General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were first timers to RC for a quick one night stay. Every staff member we encountered was helpful. They seemingly cared about guests’ wellbeing. Great hospitality! The room view of the CN tower was memorable. Rooms were clean which is always welcoming and one feels overall safer. The huge flower arrangement in the lobby was very pretty and “Wow”. Would definitely stay here again.
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Date of stay: August 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Guillaume B, General Manager at The Ritz-Carlton, Toronto
Responded 1 week ago
Dear FamilyYippee, Thank you for such a great review. We are thrilled to read that we made your first stay at The Ritz-Carlton memorable through our genuine care, cleanliness and decoration. It was a sincere pleasure to welcome you and we are looking forward to welcoming you back very soon. Kind Regards, Guillaume B., General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Having had reactions to the Pfizer shot I wanted to get a booster and Canada had approval! When I called around to ask for help people were clueless.. then I called the concierge team at the Ritz Carlton. Guillermo and the others I interacted with were just absolutely phenomenal. I have been to this hotel years prior so I knew it wasn’t brand new but it surely looked like it was! When I got to Canada the lobby the elevators the restaurants the bars all of it looked like it could be brand new all staffed with smiling faces! Being a little fearful of being in a country not knowing how the health system worked they walked me through it and got me a ride to the clinics that had the Novavax vaccine .. having made the trip alone they made me feel like part of a family. The breakfast and lunch very similar to what you would see in most Ritz-Carlton‘s. The hors d’oeuvres got me in the mood for a dinner! Everything was fresh and everything had a wonderful presentation a couple different times I saw the chef come out to make sure his stamp of approval was on it. Different nationalities were in the club serving and they all would put a smile on your face. I told them I definitely will come back. As you look out the window from the 20th floor you see the aquarium below and the water in the near background. From a sunset cruise to a dinner cruise to a tour of the aquarium they were ready to get you tickets and could tell you neat areas to walk and observe the city. It truly was a remarkable time I felt relieved they help me get my shot and I’m now back home where I miss them.. Sometime in the next couple of months I’m going to go back up the service was just that good!…
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Date of stay: August 2022
Value
Rooms
Service
Room Tip: I was club level but would think all would be fine.the best views of the city need higher floors
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guillaume B, General Manager at The Ritz-Carlton, Toronto
Responded 1 week ago
Dear stevenreznik, Thank you for having taken the time to write such a great review. It was a sincere pleasure to welcome you back to our hotel in Toronto. Thank you for recognizing our hotel maintenance, our team smiles and service, the freshness of our food and the view from our Club level. The Club team has been very dedicated to deliver a personalized service and i am thrilled to see they manage to give you the assistance you needed when travelling by yourself to Canada. I know they will welcome you back with the same smile and service, hopefully very soon. Kind Regards, Guillaume B., General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was great at communication prior to and during stay, and some of the staff often remembered our names throughout our brief stay - surprising in such a large facility. The hotel also recognized a birthday - unsolicited - a few times during the stay. Our room was very nice, if a bit cookie-cutter / standard, with a view of the CN Tower - though the window could have used some cleaning. The EPOCH restaurant has an excellent outdoor seating area, great food and service. The hostess did an outstanding job accommodating us and seating us outside. The hotel is right next to the convention center, which is probably both a plus and a minus. Short walk to CN Tower and lakefront. Overall, nice property and outstanding staff.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guillaume B, General Manager at The Ritz-Carlton, Toronto
Responded 1 week ago
Dear BGosivetti, On behalf of our team i would like to thank you very sincerely for posting such a great review about your experience with us. Thank you for recognizing our team genuine care and personalized service, our rooms view and our new EPOCH Bar & Kitchen concept. It was a pleasure to have you stay with us and we hope to welcome you back very soon. Best Regards, Guillaume B. , General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not enough words available to share how much we loved this stay after splurging on our first time staying at the Ritz. Gorgeous property, taken over the top with service and a fantastic staff. From the moment you drop your car and are taken to check in you see the service in action and feel like the star of the show. Nobody was just going through the motions, everyone we encountered truly made us feel like they cared about our stay and wanted to make it the best it could be. Devin at check in, Marco in Toca at breakfast and Alexis in Epoch were standouts that helped make the trip truly memorable. Our family of 3, had a great getaway taking in a show in Toronto and the Ritz was the perfect spot to take the trip to the next level and made sure these memories will last a lifetime.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guillaume B, General Manager at The Ritz-Carlton, Toronto
Responded 3 weeks ago
Dear LindsandDave, Thank you very much for having taken the time to write such a great review about your stay in our property. It was a sincere pleasure to welcome you. Your words about Deven, Marco and Alexis are the best reward our team could get and we are proud to count them in our team. We are looking forward to welcome your family again very soon, Kind Regards, Guillaume B., General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel really was fantastic. Our room, 12th floor overlooking the lake, was so very comfortable and, more importantly, exceedingly quiet. The location allowed easy walks to St. Lawrence market and the distillery district as well as the theater. Many restaurants to choose from nearby as well.
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Date of stay: July 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guillaume B, General Manager at The Ritz-Carlton, Toronto
Responded 4 weeks ago
Dear FlyFishDan1, Thank you very much for your kind words. We sincerely appreciate your comments about the room comfort, view and location. We are looking forward to welcoming you back soon! Best Regards, Guillaume B., General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Quick one night stay at the property - first time stay here. Check in was smooth, but I'd say the Marriott Platinum recognition was on the weaker side of things (no recognition at check in, no upgrades offered etc). However the room was nicely appointed (pretty standard RC style) and the staff were generally friendly. A solid experience but I would like to think there could be strong competition in the area with other 5* hotels as well
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Guillaume B, General Manager at The Ritz-Carlton, Toronto
Responded 4 weeks ago
Dear zwgc2, Thank you very much for your loyalty to our brand. I am sorry you did not feel recognized upon check-in. We usually offer upgrades based on our availability at check-in, our guests Elite status and the Bonvoy program guidance. We sincerely appreciate your kind words regarding the design of our rooms and the friendliness of our team. We hope to have the pleasure to welcome you back soon, Best Regards, Guillaume B., General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There surely are Ritzier Ritz around the world. Sometimes Marriott HQ needs to step in and change a brand to match the hotel. This Ritz is tired, the rooms are below average and the service is robotic. Character is lost when you walk into this lobby and it doesn’t get any better after that.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Stay elsewhere
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guillaume B, General Manager at The Ritz-Carlton, Toronto
Responded 4 weeks ago
Dear SK, Thank you very much for your feedback. I am sorry you did not like our newly renovated rooms and felt that our service was robotic. We are currently planning to change our lobby furniture soon. Best Regards, Guillaume B., General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is all about the exceptional service from the bellman to housekeeping, to the front desk and beyond. It is clearly a well managed hotel that offers distinctive service. The staff were amazing in anticipating every potential need. The rooms are inviting, functional and very comfortable. The staff, including the restaurant's, were pleasant and very courteous. The food was excellent. You feel spoiled without pretentions. We hated to leave!!
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Guillaume B, General Manager at The Ritz-Carlton, Toronto
Responded 24 Jun 2022
Dear worldtreker10, Thank you so much for such a kind review and recognizing the genuine care and professionalism of our team who have been working hard during these challenging times. We are glad to read you had some great time in Toronto and enjoyed our property very much. We are looking forward to welcoming you back very soon! Kind Regards, Guillaume B., General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
One of the finest hotels in Toronto Canada! I was just in Canada recently for Father’s Day weekend and I stayed at the Ritz-Carlton Hotel in Toronto. And it was a very nice comfortable hotel. My room was nice, the room service was great, and the swimming pool was so much fun, I could even see the CN Tower from my hotel, especially from the pool area. Overall, great hotel, loved the smell of the hotel lobby, and I plan to come back! I totally recommend this hotel to anyone who wants to stay in a really nice hotel in Toronto. Especially cause I could easily walk to and from my hotel to and from other places. And god bless the people as well as Canadians are really nice people!
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Guillaume B, General Manager at The Ritz-Carlton, Toronto
Responded 20 Jun 2022
Dear streetspitzley66, Thank you so much for sharing your feedback so quickly and for coming during Father's day weekend in our property. We are glad to read you enjoyed our facilities, location, service and our unique scent! The scent of our hotel has been custom made and is a mix of conifer and laurel flowers. Again, thank you for your kind words. We are looking forward to welcoming you back very soon, Best Regards, Guillaume B., General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$589 - US$729 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton toronto hotel toronto
LOCATION
CanadaOntarioTorontoDowntown / Downtown West / Entertainment District / Waterfront Communities-The Island / CityPlace / Old Toronto
NUMBER OF ROOMS
263
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Claim Your Listing Frequently Asked Questions about The Ritz-Carlton, Toronto
Which popular attractions are close to The Ritz-Carlton, Toronto?
Nearby attractions include Ripley's Aquarium of Canada (0.3 km), CN Tower (0.3 km), and Come From Away (0.2 km).
What are some of the property amenities at The Ritz-Carlton, Toronto?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz-Carlton, Toronto?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Toronto?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton, Toronto?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Ritz-Carlton, Toronto?
Conveniently located restaurants include Pai Northern Thai Kitchen, Sportsnet Grill, and Michael's on Simcoe.
Are there opportunities to exercise at The Ritz-Carlton, Toronto?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is The Ritz-Carlton, Toronto located near the city centre?
Yes, it is 0.2 km away from the centre of Toronto.
Are any cleaning services offered at The Ritz-Carlton, Toronto?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton, Toronto?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton, Toronto offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.