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DoubleTree by Hilton Hotel Toronto Downtown

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#33 of 131 Hotels in Toronto
Certificate of Excellence
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DoubleTree by Hilton Hotel Toronto Downtown
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1,523 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Toronto Downtown
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Showing 1,347: English reviews
Rotterdam, The Netherlands
Reviewed 4 weeks ago

Another amazing hotel during our family trip in Toronto, Niagara Falls and New York City. The location is great, right in the middle of downtown Toronto. Great rooms, comfortable beds and a nice breakfast, Check-in is friendly and efficient, and the hotel offers internal parking.

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Helpful?
Thank RiccardoBout92
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear RiccardoBout92 Thank you so much for taking the time to post your review of our hotel and for sharing your feedback about your most recent stay with us. I am so happy your family had a great stay with us and enjoyed our location and very comfortable beds. Thank you so much for choosing to stay with us and...

Toronto, Canada
Reviewed 4 weeks ago

Nice clean room, friendly service. I heard little noise from the hall or adjacent rooms. Room temperature comfortable. Very convenient to downtown shopping and restaurants. Had a Great stay and would definitely stay here again.

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Helpful?
Thank cindymD2462DM
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear cindymD2462DM Thank you so much for taking the time to post your review of our hotel and for sharing your feedback about your most recent stay with us. I am so happy you had a great stay with us and enjoyed our service and the cleanliness of the hotel. Thank you so much for choosing to stay with us...

Whitby, Canada
Reviewed 4 weeks ago

A great hotel centrally located in the downtown core, perfectly located for the tourist/business person visiting the City of Toronto. Tucked away from the main street, the hotel is perfectly appointed to service the business minded or family in town. Room was the perfect size, clean and the beds were comfortable. Staff super friendly and knowledgeable of all the great...

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Helpful?
Thank Mike S
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear Mike S Thank you so much for taking the time to post your review of our hotel and for sharing your feedback about your most recent stay with us. I am so happy you had a great stay and that our amazing location and our wonderful team members. Thank you so much for choosing to stay with us and...

Niagara Region
Reviewed 4 weeks ago

We recently stayed while visiting our son at the University of Toronto. Location is ideal- 10 minute walk to the U of T and parliament, 2 minutes to City Hall, 2 minutes to Sick Kids hospital and 5 minutes to the Eaton Centre. Surrounded by a host of excellent ethnic restaurants from trendy Japanese Ramen and Matcha desserts to Chinese...

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Helpful?
Thank Niagaradoc
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear Niagaradoc Thank you so much for taking the time to post your review of our hotel and for sharing your feedback about your most recent stay with us. I am pleased you had a pleasant stay and enjoyed our location. Thank you so much for choosing to stay with us and we hope to welcome you back again soon...

Reviewed 4 weeks ago via mobile

Room was bright and clean and bed was very comfortable. We were on 16th floor. They let us check in at noon. Pool was warm. Within walking distance of Yonge&Dundas, Eaton Centre, Entertainment district, Nathan Phillips Square. Would stay here again.

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Helpful?
Thank Carolyn C
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear Carolyn C Thank you so much for taking the time to post your review of our hotel and for sharing your feedback about your most recent stay with us. I am very happy you enjoyed your guest room and our fantastic downtown location. Thank you so much for choosing to stay with us and we hope to welcome you...

Ottawa, Canada
Reviewed 4 November 2016

I discovered this hotel a few years ago, after using the Chelsea and then the Sheraton for years. It has been the best value that I have experienced. In my most recent visit I was upgraded to a suite, which was my best-ever hotel experience in Toronto.

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Helpful?
Thank johnhale_13
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear johnhale_13 Thank you so much for taking the time to post your review of our hotel and for sharing your feedback about your most recent stay with us. I am thrilled you mentioned this was your best ever hotel experience in Toronto and comments such as that are such a pleasure to share with all my team. Thank you...

Coxsackie, New York
Reviewed 3 November 2016

The boxes of junk on the floor behind their main counter should have been a tip-off. The toilet in my room ran off and on all night. The next day I requested it fixed at noon. When I returned to my room at 10pm and found it not fixed, I called the front desk and waited 15 min to speak...

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Helpful?
Thank BobPhibbs
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

DearBobPhibbs Thank you so much for taking the time to post your review of our hotel and for sharing your feedback about your most recent stay with us. I am very sorry to hear that you had such an unsatisfactory stay with us and that we did not Make this stay Right for you. Your concerns have all been addressed...

Brockville, Canada
Reviewed 2 November 2016

We stayed at the Doubletree Oct 25-27th. Found the room very small, They should put an extra chair in the room. Makes it difficult when you have 2 people and want to eat or watch TV. Lying on the bed is not as comfortable as sitting in a chair would be. King size bed was very cozy, pillows are to...

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Helpful?
Thank Gem0656
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear Gem0656 Thank you so much for taking the time to post your review of our hotel and for sharing your feedback about your most recent stay with us. I am very happy you had a nice stay with us and that our location really stood out to you. Thank you so much for choosing to stay with us and...

Reviewed 2 November 2016

We were a little apprehensive about our trip to Toronto after reading some concerning reviews on TA especially around security! We did not have to be concerned at all our stay at the Doubletree was brilliant. We stayed on the ninth floor at the front of the hotel where you could hear some traffic noise but to be fair it...

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Helpful?
Thank Sue T
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear TorontoFoodieKH Thank you so much for taking the time to post your review of our hotel and for sharing your feedback about your most recent stay with us. I am really sorry if those reviews originally gave you a poor impression of our hotel and please always know that here at the hotel security is always a main focus...

Toronto, Canada
Reviewed 1 November 2016 via mobile

I stayed at the Doubletree this past Saturday. Check-in was smooth, and I was given a warm cookie! The room itself was rather small but clean, the flatscreen tv enormous and very clear. A good selection of tv channels (around 50) and movies. The customer care line was helpful, as I'm not familiar with that part of Toronto. The wifi...

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Helpful?
Thank TorontoFoodieKH
Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto Downtown, responded to this review

Dear TorontoFoodieKH Thank you so much for taking the time to post your review of our hotel and for sharing your feedback about your most recent stay with us. I am happy you had a pleasant stay with us and that you enjoyed the in room amenities and that our CARE line worked well for you. Thank you so much...

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to The Doubletree by Hilton Toronto Downtown. This full service hotel is located at the heart of the city’s financial, research, entertainment, dining and shopping districts. The hotel has a total of 486 modern contemporary fully renovated guest rooms including 34 suites and luxury suites with windows that open. In room amenities include high speed wireless internet access, in room work desk and voice mail, complimentary newspaper delivered to your room, on command in room movie, music and video games. The hotel boasts two 4 Diamond rated restaurants, namely Hemispheres Restaurant and Bistro and Lai Wah Heen. Additional hotel amenities include indoor pool, a brand new state of the art fitness center and business center. The hotel has 13,000 square feet of event space and is well known in the city for its exceptional and professional catering service for both business and leisure events including weddings. The hotel is walking distance to numerous Fortune 500 Companies, the University of Toronto, several world renowned hospitals including Mount Sinai, The Hospital for Sick Children and Toronto General, Queens Park, the Law Society of Upper Canada, Ontario Art Gallery, CN Tower, Royal Ontario Museum, Mars Center, US Consulate, Canadian Opera Company. Hockey Hall of Fame, Eaton Shopping Center, Rogers Center and Air Canada Center are also easily accessible. The hotel is minutes from Union Station, easily accessible off the Gardiner Expressway, Billy Bishop Toronto Island Airport as well as 40 minutes from Pearson International Airport. As one enters the grand lobby with its cascading staircase, one is immediately welcomed by the gracious staff, ready to offer the exceptional quality service for which the hotel is known. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Toronto Downtown

Address: 108 Chestnut Street, Toronto, Ontario M5G 1R3, Canada (Formerly The Metropolitan Hotel)
Region: Canada > Ontario > Toronto > Downtown
Price Range: €136 - €255 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Toronto Downtown 3.5*
Number of rooms: 486
Reservation Options:
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Also Known As:
Metropolitan Hotel Toronto
Hotel Style:
#29 Romantic Hotel in Toronto
#30 Family Hotel in Toronto
#30 Business Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Toronto Downtown staff and other travellers.
31 questions
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Deep River, Canada
Depew
over a year ago
Montreal, Canada
over a year ago
1 month ago
Pune
7 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel Toronto Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view on the CN tower”
 of 5 bubbles RiccardoBout92, 9 Nov 2016 | Read review
“Corner suites are large and sunny"”
 of 5 bubbles Gem0656, 2 Nov 2016 | Read review
“The best views are from floors 15 to 24”
 of 5 bubbles Italyinjune07, 31 Oct 2016 | Read review
“Higher floor rooms have better accoutrements.”
 of 5 bubbles TexasGuapo, 27 Oct 2016 | Read review
“High floor to back gets a view of the CN Tower”
  • 22nd floor
  • 22nd floor
 of 5 bubbles BigAl1050, 24 Oct 2016 | Read review
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