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DoubleTree by Hilton Hotel Toronto Downtown

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Traveller (432)
Room & Suite (570)
Dining (40)
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Overview
  • Excellent42%
  • Very good39%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“double tree”(80 reviews)
“warm cookies”(69 reviews)
“chestnut street”(20 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel Toronto Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel Toronto Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,215)
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1,934 results
Traveller rating
798
745
235
79
77
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LanguageEnglish
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798
745
235
79
77
Show reviews that mention
All reviewsdouble treewarm cookieschestnut streeteaton centrecity hallcn towerwithin walking distancenathan phillips squaretoronto downtownunderground parkingupon checkconvenient locationfront desk staffrooms are smallcorner roombusiness tripbed was very comfortable
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1 - 5 of 1,934 reviews
Reviewed yesterday via mobile

This was a great hotel; easy to get to with underground parking, which is tight but worked out very well. We were able to walk to all parts of downtown from this hotel, including Air Canada Center, where we saw Ed Sheeran and it was...More

Thank Traci H
Hotel's Favourite
Reviewed 28 January 2018

My partner and I have had the pleasure of staying at the Doubletree on Chestnut Street a couple of times and I think it’s fair to say that this is our hotel of choice when staying in Toronto. The staff at this hotel exhibit a...More

3  Thank PookyCake
Response from Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto DowntownResponded 29 January 2018

Dear PookyCake, Wow, what a terrific review! Thank you so much for letting us know about your most recent stay. Our Brand Essence is to simply be welcoming and I am elated to hear you were treated as such. We look forward ot seeing you...More

Reviewed yesterday via mobile

Excellent location to watch an evening concert downtown. Good location to get to Kensington Market as well. Self contained parking, for a fee, and easy access to public transportation. Very new or up to date facility.

Thank 2014SamD
Reviewed 2 days ago

Rooms were small, elevators took forever and in-room dining wass not available until AFTER 5pm. Having arrived after a 12-hour journey, it was quite disappointing that this was not available for an additional 3 hours.

Review collected in partnership with DoubleTree by Hilton
Thank tanyafable
Reviewed 4 days ago

Very noisy air conditioning, very out dated rooms, but priced for more elaborate rooms. No extra amenities on floor. No extra pillows or blankets. Numerous bugs in curtains. Poor quality for price. Cheaper hotels with better quality in area.More

Review collected in partnership with DoubleTree by Hilton
1  Thank tinaokeefetaylor
Response from Umesh S, General Manager at DoubleTree by Hilton Hotel Toronto DowntownResponded 2 days ago

Dear tinaokeefetaylor Thank you for sharing your experience regarding your last stay. I am sorry to hear you did not enjoy your stay based on your comments. I will be sure to investigate the cleanliness issue you experienced as this is to a common issue...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$176 - US$444 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Toronto
#29 Romantic Hotel in Toronto
#30 Business Hotel in Toronto
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$176 - US$444 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Toronto
#29 Romantic Hotel in Toronto
#30 Business Hotel in Toronto
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (432)
Room & Suite (570)
Dining (40)
Pool & Beach (14)
Amenities (50)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Nearby
Downtown
At the heart of Toronto, Downtown is the destination
for cheap eats and fast fashion. Cut through by hip
and trendy Yonge Street, the vibe here is young, with
a strong student influence from the Ryerson University
Campus. As a result, the Downtown area is always in
flux: undergoing the construction of new facilities,
with fresh retail spaces and pop-up cafes. Home to
Toronto's largest indoor shopping mall, a number of
...More
Questions & Answers
Ask a question
alphabravo2017
22 May 2018|
AnswerShow all 2 answers
Response from Ccari01 | Reviewed this property |
You can always request for the suite with CN tower views at the time of booking . If you already booked and use the Hilton app on a mobile device , you can view the floor plans of any Hilton brand hotel you have under your... More
1
Vote
Shelli01
24 February 2018|
AnswerShow all 7 answers
Response from Nicole L | Reviewed this property |
We parked while there with no issues (other than it's an extremely tight space). It's paid parking, and felt secure enough but take the usual precautions of not leaving anything in plain sight inside your vehicle.
2
Votes
Karlyn G
31 December 2017|
Answer
Response from Mary Ellen R | Reviewed this property |
It's only about 2km away.
0
Votes
Room Tips
"7th floor had a good view"
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"higher floors have a better city view"
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"Higher floors tend to be quieter."
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"Avoid at all costs - stuck in elevator and management did nothing to help me and refused to refund."
Read review
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