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Toronto Don Valley Hotel & Suites

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Toronto Don Valley Hotel & Suites
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780 Reviews from our TripAdvisor Community

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Showing 735: English reviews
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Reviewed yesterday NEWvia mobile

First time staying here and must say it was a great experience and definitely under valued. Front desk personnel Sheena was so hopsitable and efficient, even though she was busy she still took the time to make sure I had all necessary information for my meeting the next day. She even gave me a card with her name to reserve...

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Helpful?
Thank successiskey
Timmins, Canada
Reviewed 3 days ago NEW

Washroom had large amounts of hair on the floor and in shower. I moved the bed to plug in my phone and found old food and snacks under the bed that were dried out. Was awoken at 3 am by marijuana smell in my room and a loud party in the next room (not fault of the hotel) but I...

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Helpful?
Thank jashebigeau
kevipor, Front Office Manager at Toronto Don Valley Hotel & Suites, responded to this review

Dear Guest, We appreciate having this issue brought to our attention and are very sorry to learn about the experience you had with your room. I would like to assure you that we do our best to ensure that housekeeping department will be reviewing this matter with there team. Sincerely, Vimlesh Prasad

Canada
Reviewed 5 days ago NEW

Had to be in Toronto for the night and have stayed here a few times. Never had issues. Front desk staff are efficient. Rooms are clean. Location was perfect. We did have an issue with another guest who was talking on his phone outside our door, but he soon moved away. Plenty of parking available.

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Helpful?
1Thank Frank B
Reviewed 2 weeks ago

Great hotel! Actually had everything ready for a quick check in before we went to the Raptors game, which in my experience is a promise all hotels make but rarely keep. As I organize trips for my school all the time it was refreshing for one to keep their promises. Nice rooms, friendly service, good downtown location, reasonable prices and...

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Helpful?
Thank Scott M
kevipor, Front Office Manager at Toronto Don Valley Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time to share your feedback about your recent experience at the Toronto Don Valley Hotel. We’re so glad you enjoyed your stay! Sincerely, Vimlesh Prasad Front Office Manager.

Reviewed 2 weeks ago

I loved staying here. The staff was both effective and friendly. I stayed here during t.i.f.f.Close to down town, bus stations, and most of the main attraction of Toronto. They both indoor and out door pools. Rooms are clean and very accommodating. I will be staying here again in the future.

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Helpful?
1Thank HolliI L
kevipor, Front Office Manager at Toronto Don Valley Hotel & Suites, responded to this review

Dear Guest, We value your comments! Thank you for taking the time to share your thoughts about the time you spent at our hotel. Sincerely, Vimlesh Prasad Front Office Manager

Reviewed 2 weeks ago via mobile

Woman are easy to pick up in the area and the weed is easy to locate. Nothing to do here so find a place because the room is not the place to spend the day. I don't know why you would pick this location unless your very poor.

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Helpful?
Thank Jon F
kevipor, Front Office Manager at Toronto Don Valley Hotel & Suites, responded to this review

Dear Guest, I regret to learn about the challenges you encountered during your stay. Our staff is dedicated to providing the best guest experience possible and are working hard to continually improve. Sincerely, Vimlesh Prasad Front Office manager

Oakville, Canada
Reviewed 3 weeks ago

Liked the location here as it had easy access to downtown Toronto via the Don Valley Expressway. Don't like the idea of paying for hotel parking but it appears to be a new trend for hotels to earn extra income for their guests. Check was quick and reception was very friendly. No complaints about my room or stay here.

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Helpful?
Thank b0b55russell
kevipor, Front Office Manager at Toronto Don Valley Hotel & Suites, responded to this review

Dear Guest, We value your comments! Thank you for taking the time to share your thoughts about the time you spent at our hotel. Sincerely, vimlesh Prasad Front Office Manager

Reviewed 3 weeks ago via mobile

Worst experience no microwave 20.00 for fridge 12.00 per night parking and this is a deluxe room seriously terrible pubic hair on toilet seat as well as urin never again and this is deluxe I would hate to experience the traditional rooms a pic of there deluxe rooms we usually stay at best western and get just a standard room...

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Helpful?
Thank lorrie1023
kevipor, Front Office Manager at Toronto Don Valley Hotel & Suites, responded to this review

Dear Guest, Thank you for your comments. We truly value feedback like yours to help us improve our guests’ experience at the Toronto Don Valley Hotel. Sincerely, Vimlesh Prasad Front Office Manager.

Reviewed 3 weeks ago via mobile

Very good value for money (i stayed there for 2 months). Rooms are well cleaned. The food though needs a revamp; i always ate out as i couldn't cope with their menu. The reception & bar staff is very friendly. Give Shelly a Bells!

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Helpful?
Thank Taka C
kevipor, Front Office Manager at Toronto Don Valley Hotel & Suites, responded to this review

Dear Guest, We love getting feedback like yours about our team and will share your kind words with Shelly, Sincerely, Vimlesh Prasad Front Office Manager,

Smiths Falls, Canada
Reviewed 3 weeks ago

While the location isn't all that bad, I would seriously consider not staying here if you can avoid it. I was there for three nights and the room next to me had a dope smoking party for the whole three days. You could plainly smell it in the hall and in the room. The sign on the front of the...

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Helpful?
2Thank Ricktucker1971
kevipor, Front Office Manager at Toronto Don Valley Hotel & Suites, responded to this review

Dear Guest, Thank you for your suggestions. We greatly value the opinions shared with us by our guests to help us identify what is working well and what needs improvement. Sincerely, Vimlesh Prasad Front Office Manager.

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Staying in North York

Neighbourhood Profile
North York
North York is one of Toronto's most culturally diverse neighborhoods. Home to a number of cultural events throughout the year that celebrate the city's varied ethnic communities, it's always worthwhile to see what's going on in the area. Its cross-section of inhabitants include students and long-time residents, giving North York an eclectic feeling of being both local and international. Extremely family-friendly, its rivers, arboretums, and parks cater to outdoor activities, while its historical villages paint Toronto's history in exciting shades. Bumper cars, mini golf, and inexpensive shopping also help cater to the inclusive family feel.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
DV bar I bistro & Garden Cafe
DV bar I bistro & Garden Cafe
Cuisines: American, Canadian, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Toronto Don Valley Hotel is a spa like resort located near downtown Toronto where guests can relax in comfort. This Toronto resort offers a variety of vacation packages to suit any budget, meeting facilities, wedding venues, and multiple dining options. ... more   less 

Additional Information about Toronto Don Valley Hotel & Suites

Address: 175 Wynford Dr, Toronto, Ontario M3C 1J3, Canada (Formerly Crowne Plaza)
Region: Canada > Ontario > Toronto > North York
Price Range: €74 - €115 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Toronto Don Valley Hotel & Suites 3.5*
Number of rooms: 353
Reservation Options:
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Also Known As:
Toronto Don Valley Hotel And Suites
Toronto Don Valley Hotel North York
Crowne Plaza North York
North York Crowne Plaza
Hotel Style:
#11 Best Value Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Toronto Don Valley Hotel & Suites staff and other travellers.
19 questions
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Questions? Get answers from Toronto Don Valley Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on 2nd floor, with a balcony. I highly recommend a balcony.”
holliil, 7 Apr 2017 | Read review
“I have nothing to say here.”
Ricktucker1971, 30 Mar 2017 | Read review
“If you don't like the first room you are assigned then ask for a change.”
1234w, 13 Mar 2017 | Read review
“deluxe king suite!!!”
363ashleyw, 25 Feb 2017 | Read review
“The room with balcony have the nicest view...”
isalarouche, 14 Feb 2017 | Read review
5 of 5