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Quality Suites Toronto Airport

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Quality Suites Toronto Airport
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916 Reviews from our TripAdvisor Community

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Showing 855: English reviews
Clifton, New Jersey
Reviewed 24 September 2015

I have stayed here before and brought groups in the past. I was horrified on this occasion with a room with filthy carpet, absolutely disgraceful to even put anyone in such place. The desk personnel responded with "I know, we've been getting plenty of complaints. We've told the management." Obviously, management is not listening or no longer cares to maintain...

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1Thank Bren878
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning Bren878, Thank you for taking the time to review your recent stay here at the Quality Suites Toronto Airport. I am sorry to hear that you encountered an unpleasant experience with the hotel. As you may have read I recently took over the hotel and we have already made positive steps forward. We take guest comments seriously and...

Reviewed 23 September 2015

I last visited the Quality Suites 2 years ago and had a poor experience and was offered a complimentary visit that I have not used until last week. John is the new GM and he ensured that I had a great stay this time around and I did! Staff were very accommodating, and the room was great and very spacious....

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Thank Sonya F
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning Sonya F, Thank you for taking the time to review your recent stay here at the Quality Suites Toronto Airport. I am very pleased that we were able to redeem ourselves the second time round! We are going through everyday changes to improve the product and services. I look forward to welcoming you back soon! I can be...

Castries, St. Lucia
Reviewed 17 September 2015

I stayed overnight at the Quality Suites en route from Edmonton to St Lucia. The staff were helpful and friendly and the room was quite good for the price ($130). The TV in the living room was an older tube-type, but it worked. Coffee and tea were provided along with a single-cup coffee maker. The rooms are well sound-proofed as...

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Thank DonSummers
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning DonSummers, Thank you for taking the time to review your recent stay here at the Quality Suites Toronto Airport. I am very happy that we met your needs with nice quiet rooms. I was a little confused with the room service as we offer this 7 days a week, however we are currently closed at lunch time. I...

Reviewed 15 September 2015

Great location with shuttle from Toronto Pearson Airport. Room layout was excellent but the carpets in the rooms were dirty and stained! We had two rooms and they both had dirty carpets. We travelled with out 9 month old granddaughter and we would not let her on the floor! Other than that it was good!

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1Thank Chaytor118
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning Chaytor118, Thank you for your review of the Quality Suites Toronto Airport. I recently took over this property and the carpet cleaning was my number 1 priority and is in progress as we speak with more being done today and over the weekend. A hotel this busy does make it difficult to get things done quickly, but we...

Kilworthy
Reviewed 15 September 2015

close to airport, quick check in, hotel rooms (sleeping area, TV viewing area and washroom) are clean although the room smell like cigarette smoke (we opened window to get fresh air - front desk staff said there wasn't anything they could do and no other rooms were available), staff are friendly and very helpfully (except for the smell issue-out of...

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Thank 659elmert
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning 659elmert, Thank you for your review of the Quality Suites Toronto Airport. Iam extremely happy you enjoyed your stay with us, our goal is to provide excellent service at an affordable price. I am sorry we weren't able to offer an alternative room for you during your stay, but glad you understand to reasoning. I hope I have...

Windsor, Canada
Reviewed 12 September 2015

Stay and Park option.. Hotel is good value for short stay - parking is not secure.. my car was broken into and the ignition switch and door handle broken in an attempt to steal it.. The thieves should have know that you need a key with a security chip to start this type of car.. Will look for a hotel...

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Thank wardco2
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning wardco2, Thank you for taking the time to review your recent stay here at the Quality Suites Toronto Airport. I am sorry to hear that you encountered an unpleasant experience with the parking. I would like to assure you that we have started discussions with the parking management company to address these concerns immediately. We take these matters...

Regina, Canada
Reviewed 11 September 2015

We are a family with 4 adults and one toddler staying in the Family suite. The room size is good but furniture are old and carpet got stained. They have a wooden mini fridge but it got broken when we just opened it. Called front desk to get it fixed but they've never done it. Guess what? 3 of us...

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2Thank Trang D
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning Trang D, Thank you for taking the time to review your recent stay here at the Quality Suites Toronto Airport. Our sincere apologies for the issues that you encountered during your stay. We are in the midst of major carpet cleaning and some deep cleaning of rooms. As with any hotel that has mass population in and out,...

Kitchener, Canada
Reviewed 31 August 2015

Booked this hotel through "Park,sleep and fly" in order to get a park and stay package. We arrived late to hotel around 11:30pm and it took 20 minutes to check in and we were the only ones at front desk. We were told the rate on our confirmation looked wrong and they weren't sure they could honour this and would...

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1Thank Mike S
John H, General Manager at Quality Suites Toronto Airport, responded to this review

Good Morning wardco2, Thank you for taking the time to review your recent stay here at the Quality Suites Toronto Airport. I recently took over the hotel and have already actioned multiple items to improve the product and service. I am sorry to hear that you had issues with your billing and have addressed with our department head to assist...

Lockport, NY
Reviewed 30 August 2015

Good value for the price. Near Pearson airport; parked 14 days with an overnight stay, shuttle to the airport. Room was clean. Staff friendly but there were some communications problems. No restaurant on premises.

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Thank munkin
Jakarta, Indonesia
Reviewed 29 August 2015

I went to Toronto with my parent and my aunt to Toronto and we only rent 1 room. It is very spacious. They have separated room for bedroom and living room. People are nice here. For food, there is Italian restaurant down at the hotel. I dont recommend having breakfast there, but they have good italian pizza for dinner. It...

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Thank catcafe217

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Staying in Etobicoke

Neighbourhood Profile
Etobicoke
Etobicoke is a relaxed area along the Humber River. It's saturated with green spaces and conservatories, making it a premier destination for outdoor sports, hiking, and nature walks. Its abundance of parkland and lakes makes it a typical spot for fishing, picnicking, and camping out, especially in warmer months. The peaceful area is also enjoyed by families, who appreciate its boardwalks and sports facilities. Locals enjoy the variety of golfing and country club opportunities, which also provide lessons for golfers of any skill level.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Make convenience the theme for your next trip into Pearson International Airport. The Quality Suites Toronto Airport Hotel is conveniently located 1km from the airport to which our shuttle runs complimentary 24-hours daily. Close to all major highways, Royal Woodbine Golf Course, Woodbine Casino & Slots and several major shopping malls, the Quality Suites is perfectly situated for your convenience. All our two room suites have a king size bed in the bedroom separated by French doors to a spacious living room. Whether you're organizing an 8-person boardroom meeting, holding team building event or holiday party we have the banquet space for you. Graffiti’s Italian Eatery & Saloon offers an exceptional dining experience. A relaxed atmosphere with over 180 seats to accommodate your dining needs. Your Hotel features many high-value amenities, including: Free high-speed internet access, Free airport shuttle, Weekday newspaper (available in lobby), Pet-Friendly hotel (nightly fee), Fitness Room, On-site car rental. ... more   less 

Additional Information about Quality Suites Toronto Airport

Address: 262 Carlingview Dr., Toronto, Ontario M9W 5G1, Canada
Region: Canada > Ontario > Toronto > Etobicoke
Price Range: €76 - €121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Suites Toronto Airport 3*
Number of rooms: 254
Reservation Options:
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Also Known As:
Quality Suites Toronto Airport Hotel Toronto
Quality Inn Toronto
Quality Hotel Toronto Airport
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites Toronto Airport staff and other travellers.
18 questions
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Questions? Get answers from Quality Suites Toronto Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some renovation going on. Check with hotel before booking.”
 of 5 bubbles traveler27Ontario, 13 Feb 2017 | Read review
“Good location near Airport”
 of 5 bubbles Lloyd_031, 26 Jan 2017 | Read review
“Ask for a room on the upper floors for a great view!”
 of 5 bubbles OceanB333, 14 Jan 2017 | Read review
“We were on the eighth floor - it was fine but it was a little noisy on the road side.”
 of 5 bubbles travellerbynature, 16 Dec 2016 | Read review
“Try another hotel. We stayed at Best Western on our return.”
 of 5 bubbles likingwhatIsee, 16 Dec 2016 | Read review
5 of 5