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International Plaza Hotel Toronto Airport

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#82 of 132 Hotels in Toronto
GreenLeadersSilver level
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International Plaza Hotel Toronto Airport
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668 Reviews from our TripAdvisor Community

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Showing 633: English reviews
Ottawa, Canada
Reviewed 23 December 2015

I booked four rooms here for family to attend a wedding - and I was pleasantly surprised. The rooms, especially the beds, were first rate and the staff were extremely pleasant and accommodating. I would not hesitate to recommend this hotel to anyone. It is right next to the airport, but the noises were muffled enough not to be a...

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Helpful?
Thank Greg C
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

We appreciate hearing from you and thanks for the nice comments!

Reviewed 16 December 2015 via mobile

The international plaza was a excellent experience and service to airport. Room was clean and comfortable and bedding clean. Wife and I were able to get a good sleep before the morning flight. Parking was included in the booking, as well as the shuttle to terminal 3. Runs every half hour from hotel and quarter to and after at terminal...

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1Thank Alex C
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

Thanks for choosing the International Plaza Hotel and we're glad to hear you had a comfortable stay! Enjoy your vacation and we hope to welcome you again soon!

victoria harbour
Reviewed 15 December 2015

Spent a night here prior to leaving on vacation. Service at reception friendly,bell boys excellent, rooms clean. Left car here for 2 weeks. Have stayed here several times for a short night. Would definitely recommend it for short visit.

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Thank poppadoug
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

Thank you for your nice comments. We look forward to the opportunity of welcoming you again sometime soon!

Niagara Falls, New York
Reviewed 13 December 2015 via mobile

We had a bad experience during the summer with our reservation at the Crowne plaza. However, I have been long overdue in thanking the manager of this hotel, Julius Brown for making this right. Crowne plaza is spacious and impeccably clean. The check in process is efficient. There was some construction going on at the parking entrance but this had...

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Thank Arthur M
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

Thank you for taking a moment to share your experience at International Plaza Hotel. I’m happy to hear that Julius made your stay more comfortable. We look forward to seeing you the next time you travel to the Toronto area.

London, Canada
Reviewed 12 December 2015

Best story of this hotel. Our toilet was having issues flushing. We called down and asked for someone from maintenance to come up. A gentleman came, handed a plunger to my husband and said if broken English "Here, you fix?". I would think a 5 star hotel would take care of the issue themselves.... Not look at their guests go...

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Thank 130jost
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at International Plaza Hotel. We apologize for the issues in your room and we’re working with our maintenance team to ensure the situation doesn’t happen again. If you return to our area, we hope you’ll stay with us again and give us an...

Sarnia, Canada
Reviewed 12 December 2015 via mobile

We stayed here for a company event. The hotel itself looks amazing outside and loby, unfortunately the rooms are kinda dumpy and small. There was a gross brownie behind the entertainment unit that looked like it had been there forever. Also, we had left some personal items behind, I called and left a message on the voice mail. One week...

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Thank The_Traveling_Mick
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

We are very sorry for the unfortunate experience you had at the International Plaza Hotel and appreciate your feedback. Our first priority is to make sure all of our guests have a rewarding experience at our hotels. Please contact our housekeeping manager Kodian Bennett directly at kbennett@internationalplazahotel.com so that we can speak directly with you about this situation.

Washington DC, District of Columbia
Reviewed 10 December 2015

Review collected in partnership with Amoma.com
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Thank markmL1720OE
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

Lethbridge, Canada
Reviewed 10 December 2015

Had to stay at this hotel because of missed connection - Air Canada covered the tab along with some meal vouchers. BEWARE when using the meal vouchers, the server we had in the bar for our meal took our vouchers refused to show us the bill and told us everything was covered by the vouchers, when I questioned the amount...

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Thank Traveler200870
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at International Plaza Hotel and your satisfaction is important to us. Thank you again for your feedback, and we hope you’ll...

Niagara Falls, Canada
Reviewed 9 December 2015

Our rooms were very nice and comfortable. Parking was included which is a treat for us. The restaurant on site "Harry's Bar", has great food, snacks and beverages. Thank-you for making our stay a pleasurable one.

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Thank Pamela M
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

Thanks for the wonderful comments! Hope to see you again soon!

T.o.
Reviewed 9 December 2015

This is an older hotel near the Toronto airport. The rooms are large, but show some age (dated). While the staff are generally friendly and the rooms work, the overall hotel appears to be under used. They charge $14 for parking as part of room rate. As an eating option, some of the restaurants in the hotel have closed from...

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Thank bk19
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

Thank you for taking the time to send us the review. There are multiple food options in the International Plaza Hotel including a Starbucks, Harry's Bar serving classic pub fare and Ginkos Japanese Restaurant which features a teppanyaki table and sushi bar! On your next visit to our area, we hope you’ll give us another opportunity to provide you with...

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Staying in Etobicoke

Neighbourhood Profile
Etobicoke
Etobicoke is a relaxed area along the Humber River. It's saturated with green spaces and conservatories, making it a premier destination for outdoor sports, hiking, and nature walks. Its abundance of parkland and lakes makes it a typical spot for fishing, picnicking, and camping out, especially in warmer months. The peaceful area is also enjoyed by families, who appreciate its boardwalks and sports facilities. Locals enjoy the variety of golfing and country club opportunities, which also provide lessons for golfers of any skill level.
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
In early 2017 the hotel will be converting to Delta Hotels Marriott Toronto Airport & Conference Centre! This will come with some spectacular renovations to the lobby, restaurants, public space & of course guestrooms. Enjoy spacious accommodations just minutes from Toronto Pearson International Airport. Offering seamless stays and full-service amenities, our Toronto airport hotel is perfect for productive business trips and relaxing leisure travel, no matter if you are staying a night, a week, or longer.Each of the rooms and suites at our hotel in Toronto are warm, inviting, and outfitted with contemporary comforts. Property-wide complimentary Wi-Fi access and large in-room work stations make staying connected simple, and plush bedding, in-room dining, and flat-panel HD TVs with cable channels make every night relaxing.The Toronto Airport hotel features 60,000 square feet of flexible function space, ideal for business meetings, weddings, conventions and other occasions. Complimentary 24-hour shuttle service makes the five-minute drive to the airport easy, and our onsite fitness and business centres provide all the tools necessary for a seamless stay. The hotel showcases an indoor pool and a large hot tub, along with five onsite dining options - including a full-service Starbucks, Ginko Japanese, Harry's Bar, and Orchid Cafe. ... more   less 

Additional Information about International Plaza Hotel Toronto Airport

Address: 655 Dixon Rd, Toronto, Ontario M9W 1J3, Canada (Formerly DoubleTree by Hilton Hotel Toronto Airport)
Region: Canada > Ontario > Toronto > Etobicoke
Price Range: €83 - €172 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — International Plaza Hotel Toronto Airport 3.5*
Number of rooms: 433
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Also Known As:
Doubletree By Hilton Toronto Airport Hotel Toronto
Doubletree Toronto Airport
Hotel Style:
#5 Green Hotel in Toronto
#22 Spa Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from International Plaza Hotel Toronto Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a renovated room”
mac342016, 19 Apr 2017 | Read review
“We've stayed in front facing & rear facing. Both quite acceptable.”
normans72, 17 Apr 2017 | Read review
“If you don't want to be woken up at 7 AM for a copy of the invoice, please put the DO NOT DISTURB sign on the door”
Willowgen, 8 Apr 2017 | Read review
“Hotel is in FLIGHT PATH of airport.”
PVanlingen, 3 Apr 2017 | Read review
“Go to a different hotel, anywhere.”
nancyt373, 21 Mar 2017 | Read review
5 of 5