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International Plaza Hotel Toronto Airport

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#77 of 131 Hotels in Toronto
GreenLeadersSilver level
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587 Reviews from our TripAdvisor Community

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Showing 556: English reviews
Bangor, United Kingdom
Reviewed 1 week ago NEW

The hotel was convenient and the reception area was nice enough. The rooms are certainly in need of an update. My son loves to swim and hot tub - the pool are could be better. There are no slides in the pool as in the marketing pictures and I wouldn't recommend the hot tub which was filthy :( You can...

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Helpful?
Thank melaniearden
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

Thank you for taking the time to let us know about your experience. The hotel will be renovating all the guestrooms in the near future as we convert to a Delta Hotel by Marriott. I hope to have you stay with us again once our room renovations are complete.

Toronto
Reviewed 1 week ago via mobile

When we pulled up to the hotel I thought it was going to be a nice place, the lobby was very nice and the staff was also nice and then we got to our room - What a DUMP! There were all kinds of cracks in the drywall above the bed, the carpet was being held down with tape, the...

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Helpful?
Thank Tracy_Lynn1021
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

Hello, thank you for taking the time to review the hotel. Later this year the hotel will begin renovating guestrooms, the lobby, restaurants and public space as we get ready to transition into a Delta Hotel by Marriott! I do hope you will return to see the changes we are making thanks to reviewers such as yourself.

Vancouver, Canada
Reviewed 1 week ago via mobile

This hotel used to be a Doubletree. I stayed there many years ago when it was. Stayed there again the other day but it was now an International Plaza. You walk in and see the really nice lobby. You think that they have done upgrades since it was a stellar lobby. That's as far as it goes. Once the elevator...

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Helpful?
Thank britishpride16
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

Hello, I am sorry to hear that the hotel did not meet your expectations. Please know that we take our guests comments seriously and this is why we are making changes in 2017. The hotel will be undergoing a multi - million dollar renovation. With these renovations we will be re-branding to a Delta by Marriott in 2017. This will...

Wiarton, Canada
Reviewed 2 weeks ago

I come here every other year for a convention and I always enjoy my stay. The rooms are wonderful, clean, and comfortable. The AC can be controlled in your room and the beds are very comfortable. I would stay here anytime. The service is excellent. The staff certainly go above and beyond to help and make you welcome.

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Helpful?
Thank Chad H
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

Hello, thank you for your review! We look forward to seeing you again.

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

My cousin and I needed a hotel to stay in for the World Cup of Hockey. We two 20 somethings, so the less than stelar cleanliness of the bathroom wasn't that big of a deal, but the fact that the tub backed up while taking a shower was pretty gross. Past the lobby area, the hotel was pretty dark and...

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Helpful?
Thank kbreece
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

I am sorry to hear that the hotel did not meet your expectations. Please know that we take our guests comments seriously and this is why we are making changes in 2017. The hotel will be undergoing a multi - million dollar renovation beginning this fall. With these renovations we will be re-branding to a Delta by Marriott in 2017....

Goderich, Canada
Reviewed 2 weeks ago via mobile

My wife and I stayed here 16Nov16 prior to catching an early morning flight the following day. We have never stayed at this property before, so we didn't know what to expect. Our overnight cost $140 inclusive of taxes and included 2 weeks of parking, so we considered it a bargain. The hotel was booked by our TA when we...

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Helpful?
Thank Montel056
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

Hello, thank you for your review. We hope to see you again!

Ottawa, Canada
Reviewed 3 weeks ago

I stayed here just for a night on a Friday night and had never been here before. The outside of the hotel was ok but once inside I became more comfortable. Nice surroundings and furnishings and quick, polite and helpful check in. My room on the 9th floor facing east was very nice, inviting and comfortable, just what I was...

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Helpful?
Thank Scoobster007
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

Hello, thank you for your review. We are happy you enjoyed your stay with us, we hope to see you again!

Reviewed 3 weeks ago via mobile

The water temperature was withing the ideal range for North America. The chlorine level seemed normal. Plenty of clean towels. Everyone was well behaved. Pro Tip: use 2 towels if the first towel gets too damp.

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Helpful?
Thank LordKratz
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

Hello, thank you for your review! We hope to see you again.

Mayreau
Reviewed 3 weeks ago

Though we've stayed at the International Hotel Plaza in the past and found it fine, we won't be returning. Our experience trying to check in for our last stay in late October was well and truly off-puitting. We were appalled at the treatment doled out to the young man of colour trying to check in before us. The comments made...

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Helpful?
1Thank Nancy S
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

Thank you for your honest review of your recent stay. We like to provide a personalized experience for each of our guests. We appreciate your feedback and we’ll keep it in mind as we work to make our services better. The hotel will be renovating shortly as we transition to a Delta Hotel by Marriott. We do hope you will...

Toronto
Reviewed 3 weeks ago via mobile

I stayed here a few days ago for one night and I am very disappointed. I paid close to $200 for the standard room. Here is a list of the problems: - outdated/old furniture, couch and the room smelled musty - blackout blinds are not blackout and don't cover the windows properly - crappy coffee/tea - defective shower head and...

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Helpful?
Thank luv2travel1982
Heidi P, Director of Sales at International Plaza Hotel Toronto Airport, responded to this review

Thank you for taking the time to let us know about your experience. We appreciate hearing from you and wanted to let you know that we’re completing a renovation in all of our rooms. If you travel again to our area, we hope we have the opportunity to show you our improvements.

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Staying in Etobicoke

Neighbourhood Profile
Etobicoke
Etobicoke is a relaxed area along the Humber River. It's saturated with green spaces and conservatories, making it a premier destination for outdoor sports, hiking, and nature walks. Its abundance of parkland and lakes makes it a typical spot for fishing, picnicking, and camping out, especially in warmer months. The peaceful area is also enjoyed by families, who appreciate its boardwalks and sports facilities. Locals enjoy the variety of golfing and country club opportunities, which also provide lessons for golfers of any skill level.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
In early 2017 the hotel will be converting to Delta Hotels Marriott Toronto Airport & Conference Centre! This will come with some spectacular renovations to the lobby, restaurants, public space & of course guestrooms. Enjoy spacious accommodations just minutes from Toronto Pearson International Airport. Offering seamless stays and full-service amenities, our Toronto airport hotel is perfect for productive business trips and relaxing leisure travel, no matter if you are staying a night, a week, or longer.Each of the rooms and suites at our hotel in Toronto are warm, inviting, and outfitted with contemporary comforts. Property-wide complimentary Wi-Fi access and large in-room work stations make staying connected simple, and plush bedding, in-room dining, and flat-panel HD TVs with cable channels make every night relaxing.The Toronto Airport hotel features 60,000 square feet of flexible function space, ideal for business meetings, weddings, conventions and other occasions. Complimentary 24-hour shuttle service makes the five-minute drive to the airport easy, and our onsite fitness and business centres provide all the tools necessary for a seamless stay. The hotel showcases an indoor pool and a large hot tub, along with five onsite dining options - including a full-service Starbucks, Ginko Japanese, Harry's Bar, and Orchid Cafe. ... more   less 

Additional Information about International Plaza Hotel Toronto Airport

Address: 655 Dixon Rd, Toronto, Ontario M9W 1J3, Canada (Formerly DoubleTree by Hilton Hotel Toronto Airport)
Region: Canada > Ontario > Toronto > Etobicoke
Price Range: €71 - €142 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — International Plaza Hotel Toronto Airport 3.5*
Number of rooms: 433
Reservation Options:
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Also Known As:
Doubletree By Hilton Toronto Airport Hotel Toronto
Doubletree Toronto Airport
Hotel Style:
#5 Green Hotel in Toronto
#23 Spa Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from International Plaza Hotel Toronto Airport staff and other travellers.
8 questions
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Pembroke, Canada
3 months ago
Mansfield, Massachusetts

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Questions? Get answers from International Plaza Hotel Toronto Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think location of room matters.”
 of 5 bubbles Scoobster007, 13 Nov 2016 | Read review
“Ask for renovated one!”
  • Small closet
  • The smelly bathroom
  • One more
  • Another view
  • Though dated, spacious
  • Small window
 of 5 bubbles TorontoRobDT, 27 Oct 2016 | Read review
“Great hotel to leave your car parked while flying out of Pearson.”
 of 5 bubbles lisa4163, 25 Oct 2016 | Read review
“Away from elevators and ice machines”
 of 5 bubbles 387yvonnep, 12 Oct 2016 | Read review
“Ask for a higher floor, 10 and above for the view.”
 of 5 bubbles TravellerDave, 10 Oct 2016 | Read review
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