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Grand Hotel & Suites

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Traveller (746)
Room & Suite (243)
Pool & Beach (59)
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Overview
  • Excellent52%
  • Very good33%
  • Average9%
  • Poor3%
  • Terrible3%
Travellers talk about
“music videos”(60 reviews)
“rooftop terrace”(76 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,160)
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Traveller rating
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587
180
69
66
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All reviewsmusic videoscitrus restaurantrooftop terracehot tub on the roofeaton centrejarvis streetbreakfast buffetindoor poolhomeless peoplehome friessmall kitchenettebedroom suitefresh fruitthe sofa bedshuttle servicesitting areast lawrence market
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1 - 5 of 1,857 reviews
Reviewed 3 days ago

The hotel is conveniently located only 2-3 blocks from downtown. Although it's in a slightly seedy area I didn't experience any problems returning alone in the early evening during my three night stay. It's also possible to walk to the waterfront, Art Gallery of Ontario...More

Thank Anne M
Response from Greg E, Director of Sales at Grand Hotel & SuitesResponded 2 days ago

Dear Anne M, Thank you for taking the time to leave a review. The location of the Grand makes it very convenient to get around to all major attractions in the city. We are delighted to hear that you enjoyed all of our amenities included...More

Reviewed 5 days ago

W stayed here last week for our Anniversary, What a great place! Staff were just fab the food was fab, We liked the area the hotel was in easy to get to wherever you needed to be in Toronto. The day we arrived I'd mentioned...More

Thank jmWales
Response from Greg E, Director of Sales at Grand Hotel & SuitesResponded 4 days ago

Dear jmWales, Thank you for taking your time to leave a review. We are delighted to hear that you enjoyed your stay. Every day we strive to provide personalized care for all of guests. We look forward to welcoming you in the future. Kindly, Greg

Reviewed 5 days ago

We spent three days here this past weekend and enjoyed the stay. Staff were super friendly and helpful from the moment we arrived. The room was excellent although a bit rough around the edges in some places it was mostly superficial and did not impact...More

1  Thank MItch_in_Ottawa
Response from Greg E, Director of Sales at Grand Hotel & SuitesResponded 4 days ago

Dear MItch_in_Ottawa, Thank you for taking the time to leave a review. With all of the options, our complimentary breakfast buffet is great way to start the day. We are so glad to hear you enjoyed your stay with us. We hope to welcome you...More

Reviewed 2 weeks ago

The hotel itself is good, rooms sizes were fine. The breakfast was a big plus excellent food. Yes the location is a little on the rough side on Jarvis street but had no issues and its a great location back into the main areas to...More

Thank bloor500
Response from Greg E, Director of Sales at Grand Hotel & SuitesResponded 1 week ago

Dear Bloor500, Thank you kindly for your recent stay at the Grand Hotel Toronto. We are delighted to hear you enjoyed our complimentary breakfast. We very much appreciate you taking the time to leave a review as your feedback is very important to us. We...More

Reviewed 2 weeks ago

The lobby is gorgeous and the breakfast is pretty impressive. We also appreciated the staff's professionalism and friendly demeanor. The actual room, however, was a disappointment. There were small puddles from the fridge leaking and the AC over the bathroom door. The problems were repaired,...More

Thank Melissa M
Response from Greg E, Director of Sales at Grand Hotel & SuitesResponded 1 week ago

Dear Melissa M, Thank you for taking your time to leave a review. We appreciate all of your feedback and we will work hard to improve upon these issues. Kindly, Greg E

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Spa
Heated pool
Indoor pool
Details
Price range
US$203 - US$494 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Toronto
#14 Romantic Hotel in Toronto
#16 Spa Hotel in Toronto
#20 Business Hotel in Toronto
#23 Luxury Hotel in Toronto
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$203 - US$494 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Toronto
#14 Romantic Hotel in Toronto
#16 Spa Hotel in Toronto
#20 Business Hotel in Toronto
#23 Luxury Hotel in Toronto
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (746)
Room & Suite (243)
Pool & Beach (59)
Dining (29)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Nearby
Downtown
At the heart of Toronto, Downtown is the destination
for cheap eats and fast fashion. Cut through by hip
and trendy Yonge Street, the vibe here is young, with
a strong student influence from the Ryerson University
Campus. As a result, the Downtown area is always in
flux: undergoing the construction of new facilities,
with fresh retail spaces and pop-up cafes. Home to
Toronto's largest indoor shopping mall, a number of
...More
Questions & Answers
Ask a question
Angie P
16 April 2018|
AnswerShow all 8 answers
Response from harrison292 | Reviewed this property |
Yes it’s open all year round, and is lovely even when snowing
2
Votes
Richard O
13 April 2018|
AnswerShow all 10 answers
Response from Rouffedale | Reviewed this property |
Can’t comment on the Doubletree. But highly recommend grand hotel. Great rooms but the staff made it for me.
2
Votes
Room Tips
"Ask for a room facing towards the lake."
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"Staying in City of Toronto Ontario. This is a very Lovely Hotel, with very Helpful Staff. Highly recommend to..."
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"ask for higher floors to avoid the outside noise."
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"Rooms facing west (Jarvis St side) would have the best views"
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