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Westin Toronto Airport

Expedia.comUS$205*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Westin Toronto Airport
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862 Reviews from our TripAdvisor Community

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Showing 843: English reviews
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Mount Airy
Reviewed 3 days ago NEW

After spending a pleasant holiday at Niagara on the Lake we had a 7.30 am flight home so we chose this Hotel to spend our last night. We were very glad we did as the price was right, the room was first rate and the food was excellent. All of the staff was very helpful and courteous especially the shuttle...

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Helpful?
Thank cocoloumountairy
Yasir I, Manager at Westin Toronto Airport, responded to this review

Hi cocoloumountairy, Thank you for taking the time to share your feedback with the Tripadvisor family. We are thrilled to learn of your renewing experience. We strive to make sure our valued guest fell better leaving leaving then when they first arrived. We cant wait to welcome you back in the near future! Be well, Westin. For A Better You....

regina canada
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

Booked this hotel with Priceline as we wanted to stay at the Sheraton Gateway but it was to expensive. Got into Toronto on a flight from Regina and contacted the hotel who put us in touch with the shuttle driver who told us where to be and how long of a wait it would be before pickup. The shuttle driver...

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Helpful?
Thank smokey483
About Hotel's Favourite Review
Yasir I, Manager at Westin Toronto Airport, responded to this review

Hi smokey483, Thank you so much for taking the time to share your 5 star review with the TripAdvisor family! We are thrilled to know that you had a renewing stay and that your experience was wonderful. I will be sure to share your kind comments with Ashley and the team. Our associates work hard to make sure all guests...

Calgary, Canada
Reviewed 4 days ago NEWvia mobile

I stayed in this hotel for 2 months when My house flooded and insurance covered it. Let me tell you the rooms were the best rooms on the airport strip hands down. I also stayed the penthouse suite at the holiday inn and that was 4x bigger but lesser quality

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Helpful?
Thank Tim B
Yasir I, Manager at Westin Toronto Airport, responded to this review

Hi Tim B, Thank you so much for your 5 star review. I am glad to see that you had a renewing stay and enjoyed our newly renovated rooms. We take great pride in knowing you choose to stay with us, during a time where you truly needed a home away from home! We cant wait to welcome you back...

London, Canada
Reviewed 1 week ago via mobile

Spent last 4 days. Unfortunately no AC for 3 days. They did try and repair it, but to no avail. Parking lot a disaster (under construction) The 2 gents in the lobby bar were fantastic for after conference cocktail. Friendly and attentive. I am a Gold SPG member and hope for a better room experience next time.

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Helpful?
Thank hockeydad777
Yasir I, Manager at Westin Toronto Airport, responded to this review

Hi hockeydad777, Thank you for taking the time to share your feedback on Tripadvisor. I am sorry to learn that you did not have a renewing stay. We are currently working hard to complete the paving project in our parking lot and thank you for your patience. We value your SPG Gold loyalty and hope to welcome you back soon...

Chicago, Illinois
Reviewed 2 weeks ago

Travelling with my son for his hockey tournament May 2017. Hotel is clean and beautiful with nice room on wood floor. Woke up 4 am in the morning when room temperature became less comfortable and my son complains. We were given another room with heating after discussion with overnight staff and finally a call with SPG customer service. Well, no...

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Helpful?
1Thank Bai_Family
Yasir I, Manager at Westin Toronto Airport, responded to this review

Hi Bai_Family, Thank you for your 5 star review on Tripadvisor! Again, I would like to apologize for the HVAC troubles in your room, however I am glad we were able to connect and make things right. Please feel free to contact me the next time your travels bring you back to the YYZ area and I will be happy...

Thunder Bay, Canada
Reviewed 2 weeks ago

we usually overnight before taking a vacation. The rooms are large with 1 bedroom. Some of the furniture is dated and wrecked. The rooms could use some updating. There are a few restaurants in the area. The gift shop has lots of essentials in case you forget something. About a 5 min drive to the airport. We would stay there...

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Helpful?
Thank traveljay2017
Yasir I, Manager at Westin Toronto Airport, responded to this review

Hi traveljay2017, Thank you for taking the time to share your feedback on TripAdvisor! I am happy to inform you that the Hotel has completed a full renovation of all areas including guest rooms. I am sure you will love the new and fresh product during your next stay. We look forward to welcoming you back soon! Be well, Westin....

Calgary, Canada
Reviewed 3 weeks ago via mobile

I booked this hotel during a short overnight layover in Toronto as I enjoy staying at SPG properties and it was far less expensive than staying at the airport. Shuttle service was easy to use, just call and they are there within 10 mins. There's a small lounge and restaurant onsite with a Starbucks in the lobby which is handy....

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Helpful?
Thank Sir_Hayward
Kim P, Manager at Westin Toronto Airport, responded to this review

Thank you for your review, Sir_Hayward. We truly appreciate you taking the time to leave your comment and share your experience with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. We are delighted to hear your were able to enjoy the newly renovated room and had a comfortable nights rest in our...

Sudbury, Canada
Reviewed 4 weeks ago

Hi everyone, The staff at this hotel are very efficient and pleasant. The room was exceptional with top of the line king bed, storage, bathroom. There is a fridge and hairdryer in the room and even a night robe. There's is no microwave in the room, but there is one on the 3rd floor. The pool is also on the...

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Helpful?
Thank Denis L
Yasir I, Manager at Westin Toronto Airport, responded to this review

Hi Denis L, Thank you for your 4 star review on TripAdvisor. I am thrilled to learn that you had a great stay, however I am sorry you were not happy in how we explained our credit card policy. Please feel free to contact me directly at the Hotel and I will be happy to speak further about your stay...

Niagara Falls
Reviewed 4 weeks ago

I was there for the weekend to attend a conference, the rooms were nice and clean for our stay. The concierge service was very helpful in providing us with discount on the UP express service and for the Hockey Hall of Fame.

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Helpful?
Thank Timothy F
Yasir I, Manager at Westin Toronto Airport, responded to this review

Hi Timothy F, Thank you so much for taking the time to share your feedback with the TripAdvisor family. We are thrilled to know that you had a renewing stay and look forward to welcoming you back in the near future! Westin. For A Better You. Yasir Iqbal Assistant Front Office Manager

Reviewed 4 weeks ago via mobile

The hotel has been revonated and is quite nice. There are some things that need work, like the pool and the heat/air in our room. Staff were very friendly and efficient but, given a convention group was checking in, they could have used several more. We would stay there again.

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Helpful?
Thank Ted M
Kim P, Manager at Westin Toronto Airport, responded to this review

Thank you for your review, Ted M. We truly appreciate you taking the time to leave your comments. I have informed our Maintenance and Management team of your review about the pool and heat/air in the room, I do apologize if you had experienced any inconvenience. Thank you for your kind words about our staff. We look forward to welcoming...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Our hotel is conveniently located near Pearson International Airport and Paramount Canada's Wonderland. We provide free airport shuttle service and a wide range of event spaces. ... more   less 

Additional Information about Westin Toronto Airport

Address: 950 Dixon Rd, Toronto, Ontario M9W 5N4, Canada (Formerly The Westin Bristol Place Toronto Airport)
Region: Canada > Ontario > Toronto
Price Range: €100 - €234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Toronto Airport 4*
Number of rooms: 290
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Hotwire, Booking.com, Cancelon, Cheap Tickets, Priceline, getaroom.com, HotelsforEveryone, TripOnline SA and HotelQuickly so you can book your Westin Toronto Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin Bristol Place Toronto Airport Hotel Toronto
Westin Toronto
Toronto Westin
Hotel Style:
#34 Luxury Hotel in Toronto
#37 Romantic Hotel in Toronto
#44 Business Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Westin Toronto Airport staff and other travellers.
7 questions
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Mallorytown, Canada
4 months ago
Sault Ste. Marie, Canada
over a year ago
Sault Ste. Marie, Canada
over a year ago

See all questions (7)

Questions? Get answers from Westin Toronto Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high room facing the airport”
traveljay2017, 9 May 2017 | Read review
“Be nice to the front desk people”
zorka3500, 14 Mar 2017 | Read review
“Avoid hotel”
Wass fam, 24 Feb 2017 | Read review
“Try a Hilton instead.”
Travelynn1262, 10 Feb 2017 | Read review
“Do not go here.”
  • this light flickered, was so tacky, and buzzed all night.
  • Our bathroom was held together with tape..
  • cracked lighting fixtures.
Lanabanana123, 7 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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