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Marriott Downtown at CF Toronto Eaton Centre

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525 Bay Street, Toronto, Ontario M5G 2L2 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (460)
Room & Suite (247)
Dining (23)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 24/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Marriott Downtown at CF Toronto Eaton Centre
Updated 24/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#32 of 141 hotels in Toronto
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
Welcome to Marriott Downtown at CF Toronto Eaton Centre. Our upscale downtown Toronto, Canada hotel offers spacious guest suites and hi-tech meeting rooms for the business traveller. With free Wi-Fi in our public areas and an array of family vacation packages available, plus more services and amenities to make your stay an enjoyable one, we are a top choice among all Toronto hotels. Travellers looking for Toronto Downtown hotels will find that our hotel in Toronto's city centre is ideal. We sit near famous attractions in the downtown area, such as CN Tower, Eaton Centre, and the Hockey Hall of Fame. We offer stylish and feature-rich accommodations, including thoughtfully designed guest rooms with modern amenities. Whether you are staying in Toronto to work or play, you will find that our Toronto hotel provides everything you need for a pleasant and productive experience.
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Full view
Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bicycle rental
Bowling offsite
Pets Allowed ( Dog / Pet Friendly )
Car park
Paid wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Tennis court offsite
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Salon
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Interconnected rooms available
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Seating area
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
French
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
328Restaurantswithin 0.5 km
41Attractionswithin 0.5 km
1,837Reviews33Q+A100Room tips
Traveller rating
  • 750
  • 768
  • 218
  • 61
  • 40
Time of year
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Popular mentions
Sane3 wrote a review 2 Mar
Toronto, Canada44 contributions8 helpful votes
This hotel may not have the great views but its location is perfect in terms of walking distance from most downtown attractions. The hotel itself has got underground parking which is convenient if you have a car. The staff at this hotel are very accommodating and friendly. The rooms are clean and really spacious. We couldn't use all the hotel amenities due to the whole covid situation, but it was still a great stay for us. The a la carte' breakfast was pretty good too, even though it was packed to eat in our rooms. Will definitely be coming back!
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Date of stay: January 2021
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CVF wrote a review Dec 2020
Canada80 contributions98 helpful votes
Stayed for 2 nights during stopover to Toronto before an international trip. I have stayed at this property before and enjoyed it for the most part. Unfortunately Toronto was in full lockdown and this limited the property amenities severely. While that factor is not the fault of the hotel, it was bare minimum regardless. The location is excellent and central but Eaton Centre was all but closed making it pointless. Despite being a Titanium Elite member I was disappointed not to be offered a room upgrade, especially as the hotel did not appear anywhere near being at capacity and the property could not offer any amenities at all almost. My room was instead stuffy and somewhat dark and overlooked a homeless encampment that has sprung up in Trinity Square adjacent to the Eaton Centre and a church. Somewhat updated but still felt far from fresh. Staff was pleasant enough, especially front desk, but otherwise could not really 'enjoy' a stay that consisted of my room and nothing further, given that the Club Lounge, gym, restaurants were all closed. Not even room service offered. Doubtful I'd consider a future stay given the area has become seedy, sadly, and there is nothing terribly outstanding about the property itself.
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Date of stay: December 2020
Value
Rooms
Service
Trip type: Travelled on business
3 Helpful votes
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Response from Heather Guay, Other at Marriott Downtown at CF Toronto Eaton Centre
Responded 23 Dec 2020
Dear Nessie F, I'm sorry to hear that your recent stay with us was disappointing. As Toronto remains in a state of lockdown in response to the global pandemic we do have a number of government restrictions in place that both limit the amenities in our hotel as well as the surrounding neighborhoods. While we are pleased to remain available as an essential service for travelers I completely appreciate that your hotel experience does not include the amenities that you are accustomed to as a valued Titanium Elite guest. During these unique times our team truly endeavor to make travelers feel comfortable and much appreciated and I certainly apologize that you did not feel that. If I can be of any assistance for your future Toronto travels please contact me directly at heather.guay@marriott.com
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charles o wrote a review Dec 2020
Denver55 contributions35 helpful votes
One of my favorite locations in Toronto. Love the location and the property. Sometimes the price is a bit out of reach, but I have stayed here probably a dozen times and generally feel like it is a decent value.
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Date of stay: January 2020
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Response from Heather Guay, Other at Marriott Downtown at CF Toronto Eaton Centre
Responded 3 Dec 2020
Dear Charles O, Thank you so much for your loyalty and for sharing your comments here. We are truly honoured to welcome you back for future visits.
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Lynn H wrote a review Nov 2020
Calgary, Canada11 contributions17 helpful votes
My husband and I were staying at this hotel because he was having knee surgery at a clinic there. We booked 5 nights but 2 of them I was alone as he was staying at the clinic. The front desk staff new this and were so good to me making sure I felt safe. The staff are truly wonderful and are the reason we would stay here again. I hope the management read this and let them know what an asset they are to the hotel. Thank you.
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Date of stay: November 2020Trip type: Travelled as a couple
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Response from Heather Guay, Other at Marriott Downtown at CF Toronto Eaton Centre
Responded 3 Dec 2020
Dear lynnhE1528IR, Thank you again for choosing our hotel for this important travel. It was a pleasure to have you and your husband stay with us while he underwent this medical procedure. I truly appreciate that you have taken the time to share your experience with other TripAdvisor readers and assure you that your accolades will be shared and celebrated with our team. We hope we will have the opportunity to welcome you back when your travels have you returning to Toronto.
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86leng wrote a review Nov 2020
Toronto, Canada20 contributions13 helpful votes
For me this Marriott ticked all the boxes, including the ultra courteous and helpful staff, the clean quiet rooms, the large and up-to-date TV, the walk-in shower, and the reasonable rates for a quality hotel in downtown Toronto. Special mention to front desk person Fortunato, who could not have been more pleasant to deal with. This operation is a model for all hotels to emulate. We'll be booking again soon.
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Date of stay: November 2020Trip type: Travelled as a couple
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Response from Heather Guay, Other at Marriott Downtown at CF Toronto Eaton Centre
Responded 25 Nov 2020
Dear 86leng, Thank you very much for taking the time to share your experience with other TripAdvisor readers. We are honoured that you chose to stay with us for your travels and are thrilled to know that you found your stay to be so positive. It will be my great pleasure to share your comments with Fortunata and the rest of our team! We look forward to welcoming you back when your travels have you returning to Toronto.
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PRICE RANGE
US$154 - US$326 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott toronto, toronto marriott
LOCATION
CanadaOntarioTorontoDowntown / Bay Street Corridor / Old Toronto
NUMBER OF ROOMS
461
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Frequently Asked Questions about Marriott Downtown at CF Toronto Eaton Centre
Which popular attractions are close to Marriott Downtown at CF Toronto Eaton Centre?
Nearby attractions include The Elgin & Winter Garden Theatre Centre (0.3 km), Ed Mirvish Theatre (0.2 km), and The Toronto Magic Company (0.2 km).
What are some of the property amenities at Marriott Downtown at CF Toronto Eaton Centre?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a fitness centre.
Which room amenities are available at Marriott Downtown at CF Toronto Eaton Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Marriott Downtown at CF Toronto Eaton Centre?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
Is parking available at Marriott Downtown at CF Toronto Eaton Centre?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Marriott Downtown at CF Toronto Eaton Centre?
Conveniently located restaurants include Richmond Station, Adega, and JOEY Eaton Centre.
Are there opportunities to exercise at Marriott Downtown at CF Toronto Eaton Centre?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Marriott Downtown at CF Toronto Eaton Centre?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Marriott Downtown at CF Toronto Eaton Centre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Marriott Downtown at CF Toronto Eaton Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.