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Sheraton Centre Toronto Hotel

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#16 of 131 Hotels in Toronto
Certificate of Excellence
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Sheraton Centre Toronto Hotel
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803 Reviews from our TripAdvisor Community

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Showing 724: English reviews
North Bay, Canada
Reviewed yesterday NEW

Upon the first night of my stay at the Sheraton Centre Hotel, there was noise very late at night in the room adjacent to mine. After calling the reception, within minutes a very friendly and accommodating porter helped move me to another room that was very quiet. I sincerely appreciate the quick and efficient service that the Sheraton Centre always...

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Helpful?
Thank ovo47
Toronto, Canada
Reviewed yesterday NEW

I was nervous when I booked for the price. Rented a room to surprise my best friend before a night out at the ROM for her birthday. Huge success! Well worth the cost. Despite starting off rough (my room wasn't ready at check-in and I was beginning to panic) the friendly staff were reassuring and accommodating. Offering breakfast vouchers without...

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Thank nurseinthecity
Columbia, South Carolina
Reviewed yesterday NEWvia mobile

I love that this hotel was right in the center of town and our room looked right out onto the lighting ceremony and the fireworks. Also, the staff was very friendly and accommodating. Great trip. I also enjoy d the ability to reach all the nearby malls and stores and the subway from the underground walkways.

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Thank Andalusia2
Ontario
Reviewed 2 days ago NEWvia mobile

We were celebrating a family birthday with tickets to Matilda. After purchasing tickets, I called Ticket King to look for a hotel nearby. The Sheraton Centre was one of the hotels offered. We didn't go with the whole ticket, dinner package but did get a deal on the hotel. It's the greatest location to go to the Eaton centre as...

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Thank MotherTheresa
Toronto, Canada
Reviewed 3 days ago NEW

If you're having a fun late night on the town and too tired to drive back home. This place does the job. Basic to me. Staff is okay. Cleanliness is moderate. You can definitely stay anonymous here. The lobby is massively busy at times. Sheesh.

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Thank InfinityZenGoddess
Reviewed 3 days ago NEWvia mobile

We stayed at the Sheraton for 5 nights holiday; it was my 5th stay and I'm SPG Gold. Overall it was a good stay. Room was large and well appointed with an excellent view. Service in the club lounge was excellent at breakfast and in the evenings. The gym and pool are excellent. The location is brilliant. Concierge was helpful....

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Thank Andy F
Shrewsbury, United Kingdom
Reviewed 4 days ago NEW

Stayed here for 5 days on a conference in late Nov/Dec. Check-in queue quite long, but staff were great when we finally reached the desk, travelling from the UK and asked for a room with a decent city view and the desk staff were very happy to help. Rooms very familiar for chain hotel, great bed, huge TV and lots...

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Thank sluggy17
Bridgenorth, Canada
Reviewed 5 days ago NEW

We had a room which looked over Toronto City Hall which was spectacular. From the comfort of our room we could watch the skaters on the rink and take in all of the Holiday decorations. What a view! We dined at the restaurant which was serene and inviting. The food was very good and the service excellent. Overall an excellent...

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Thank sullivan965
Toronto
Reviewed 5 days ago NEW

The Hotel was good and the room was great. I had problems with the Room wired Internet but was able to use the Wifi. My biggest complaint was I had to pay almost $20 including Tax for one day WifI access. At least the Marriott Hotels, you get free Wifi with your Marriott Rewards Membership and I am a Starwoods...

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Thank PearceAV
Calgary, Canada
Reviewed 5 days ago NEW

My recent stay at Sheraton Toronto met/exceeded all expectations. The room was nicely appointed and the recent renovations were great. Clean and on point. Check in was perfect, had to wait for an upgraded room but was with it. The club lounge is the best in the Sheraton world! Great food choices, helpful staff and incredible views! Finally, the gym...

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Helpful?
Thank MJB1010

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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The Sheraton Centre Toronto Hotel lobby features a 2.5-acre waterfall garden. With over 100,000 sq ft of meeting and event space, we're perfect for your next conference, convention, or wedding. ... more   less 

Additional Information about Sheraton Centre Toronto Hotel

Address: 123 Queen Street West, Toronto, Ontario M5H 2M9, Canada
Region: Canada > Ontario > Toronto > Downtown West
Price Range: €119 - €341 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Centre Toronto Hotel 4*
Number of rooms: 1377
Reservation Options:
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Also Known As:
Sheridan Hotel Toronto
Toronto Sheraton
Sheraton Toronto Downtown
Sheraton Hotel Downtown Toronto
Hotel Style:
#10 Spa Hotel in Toronto
#13 Luxury Hotel in Toronto
#46 Romantic Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Centre Toronto Hotel staff and other travellers.
47 questions
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Questions? Get answers from Sheraton Centre Toronto Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms that face City Hall have an excellent view. Rooms in the Richmond Tower may be quieter as it was for me.”
  • This is the view from the 6th floor in the Richmond Tower
  • This is the view from the 16th floor of City Hall Toronto
 of 5 bubbles ovo47, 5 Dec 2016 | Read review
“Ask for a city view.”
 of 5 bubbles sullivan965, 1 Dec 2016 | Read review
“Corner rooms are best.”
 of 5 bubbles MJB1010, 1 Dec 2016 | Read review
“Ask for a room overlooking Toronto City Hall. No much to see on the other side.”
 of 5 bubbles Vanguard2001, 30 Nov 2016 | Read review
“Choose a room overlooking Nathan Phillips Square. Gorgeous city view!”
 of 5 bubbles scoots310, 29 Nov 2016 | Read review
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