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Sheraton Centre Toronto Hotel

Traveller (793)
Room & Suite (549)
Dining (55)
Hotel website
123 Queen Street West, Toronto, Ontario M5H 2M9 Canada See on map
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
4 Star accommodation
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28 Oct29 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,968)
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All reviews city hall nathan phillips square great location richmond tower the club lounge indoor outdoor pool spg member underground path queen street walking distance large hotel central location heart of downtown per day checking in an upgrade valet parking
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1 - 5 of 1,762 reviews
Reviewed 2 days ago via mobile

My husband and I are staying here at the Sheraton for 4 nights. When we checked in, Sabya, the receptionist for the Starwood's Preferred Guests, was so warm, helpful and welcoming! In fact, he personally walked us around the lobby to the concierge desk, the...More

Thank cherylyosh
Hotel's Favourite
Reviewed 7 September 2018 via mobile

From previous visits to Toronto, I knew that the Sheraton was excellent for location - across from city hall, 2 minute walk to Eaton Centre and to Osgoode subway and great public transport links. But this was my first time staying here. I was pleasantly...More

Thank BigMerk
Response from TeamMarriott, General Manager at Sheraton Centre Toronto HotelResponded 8 September 2018

Dear BigMerk, Thank you for your fantastic review of the Sheraton Centre Toronto Hotel. We're delighted our staff took excellent care of you and that you could experience the best of downtown Toronto and also relax in your newly refreshed suite. We hope you will...More

Reviewed 4 days ago via mobile

This is a great location.You can take the Concourse underground to many places in Downtown Toronto. The Hotel and rooms are clean but could use a reno!Check in could be better for a Sheraton. I would recommend.More

Thank dalewurfel
Response from TeamMarriott, General Manager at Sheraton Centre Toronto HotelResponded 3 days ago

Dear dalewurfel, Thank you for your nice review of the Sheraton Centre Toronto Hotel and for your recommendation. We're so glad to know you could experience the best of downtown Toronto and also relax in your spotless room. We have taken a note of your feedback, and...More

Reviewed 4 days ago

Arrival: Valet parking was a long wait, almost like driving on the 401 during a traffic jam. Check-in took just as along. Rooms: reserved 3 rooms months in advance and had requested that the rooms be situated next to each other, also called a few...More

Thank dtvl
Response from TeamMarriott, Manager at Sheraton Centre Toronto HotelResponded 3 days ago

Dear dtvl, thank you for choosing us to host your groups trip to the area and for letting us know how we are doing. We love knowing you enjoyed your accommodations and our amazing location. However, we are disappointed about your arrival experience and that...More

Reviewed 5 days ago

Nice view from the 23rd floor looking out over Nathan Philips Square. Room was need and clean, minor problems of not being able to get TV to connect to look at my bill and hair dryer would not change temperature (would only blow cold air)....More

Thank Peter T
Response from TeamMarriott, General Manager at Sheraton Centre Toronto HotelResponded 4 days ago

Dear Peter T, It was our pleasure welcoming you at the Sheraton Centre Toronto Hotel. We are glad to know you enjoyed the exotic views from your well-maintained room. We value your feedback and look forward to welcoming you again for a more gratifying experience.  ​​​​​​​Tim Reardon...More

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Awards & Recognition
Certificate of Excellence
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Price range
US$166 - US$444 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Luxury Hotel in Toronto
#46 Romantic Hotel in Toronto
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Price range
US$166 - US$444 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Luxury Hotel in Toronto
#46 Romantic Hotel in Toronto
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Traveller (793)
Room & Suite (549)
Dining (55)
Pool & Beach (20)
Amenities (54)
Business Centre & Event Rooms (9)
Downtown West
Downtown West is home to Toronto's gorgeous Inner
Harbor, and is a must-visit for lovers of art and the
outdoors. The area's rich cultural heritage is
celebrated by a number of monuments and museums,
giving the neighborhood a mature feel. As a premier
destination for modern art, people here stroll through
the cool contemporary pieces at the Power Plant, enjoy
the outdoor installations along Queen's Quay and Canoe
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Questions & Answers
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Wendy T
19 September 2018|
AnswerShow all 4 answers
Response from Sue C | Reviewed this property |
Yes all rooms have mini fridges.
17 September 2018|
AnswerShow all 6 answers
Response from alarmnorth | Reviewed this property |
I think your best option is to pay for valet parking as there were quite a few large pickup trucks and suburbans parked outside the covered main entrance which is in itself a fairly large parking area. You would probably pay... More
9 September 2018|
AnswerShow all 9 answers
Response from madeleinekguertin | Reviewed this property |
Yes there is.
Room Tips
"Great as high a floor as possible"
5 days ago
Read review
"Ask for a room on the highest floor"
1 week ago
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"Rooms on the garden are ok"
1 week ago
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"We loved our rooms over looking Queen St."
2 weeks ago
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