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Novotel Toronto Centre

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#44 of 131 Hotels in Toronto
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1,921 Reviews from our TripAdvisor Community

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Showing 1,457: English reviews
Stratford, Canada
Reviewed 27 November 2013

Location was great and rooms ok. Close to great restaurants and market. Overall would stay again. Looks like halls and some rooms need updates. Walking distance to all main Toronto attractions. Liked our room and nice flat screen. We ate in restaurant in hotel for breakfast one morning and it was very good

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1Thank Glendoyle1
Bologna, Italy
Reviewed 20 November 2013

I was in Toronto for business and I stayed here for four nights. I really recommend this hotel because the location is good (close to the bay and the CN Tower, but also the downtown can be reached on foot). My room was clean and comfortable with free wifi.

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1Thank egnani
Montecatini
Reviewed 20 November 2013

Stayed this hotel last month and had a very positive experience. Located in the very center of the town, every place is walking distance (CN tower, Air Canada Center, Hockey Hall of Fame museum, etc.). The hotel is clean and looks really good. Room a big and well equipped. Nice pool and fitness center in top floor. Breakfast extraordinary: large...

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Thank weblac
Toronto, Canada
Reviewed 19 November 2013

Stayed here for a Raptors game and the Santa Clause parade. Must say I was not only surprised, but it exceeded my expectations. Rooms were quiet, clean, and comfortable. Frinedly staff and excellent restaurant. Price was fair, especially considering... dun dun duuuun, the location! The best selling feature of this hotel. Located right on the Esplanade, across from awesome restaurants...

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Thank Vini B
Reviewed 17 November 2013

Stayed here for two nights then went off to do a bit of travelling and came back to stay another night before leaving. Staff very aloof, unfriendly and unhelpful but ignored this previously as the hotel was pretty central and suited my needs. On my last stay, I was told I was getting a "complimentary upgrade". It wasn't complimentary at...

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2Thank Unicorn_9999
GM-NTC, General Manager at Novotel Toronto Centre, responded to this review

Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please contact the hotel and ask for Angela B. and she will be happy to assist you.

Recife
Reviewed 16 November 2013

The hotel is very well located, walking distance from CN Tower and Aquarium. Many good restaurants around and also same mini markets. Staff friendly, good breakfast and the beadroms are big and clean. We had a good time there.

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Thank Lira-Family-BR
GM-NTC, General Manager at Novotel Toronto Centre, responded to this review

Dear Lira-Family-BR, Thank you very much for your comments. Hope to see you once again at the hotel

PEI
Reviewed 13 November 2013

Good downtown location and found a good price on Expedia. Clean, comfortable rooms. Quiet. Pleasant, helpful staff. Restaurant was OK. Had breakfast included in room price, otherwise was overpriced.St. Lawrence Market Area. Lots of restaurants and shops. Close to bus station, ACC and not far from Rogers Centre/CN Tower and some theatres. Airport Express bus services hotel with connector shuttle....

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Thank MyFathersSon
GM-NTC, General Manager at Novotel Toronto Centre, responded to this review

Dear PEIsland-traveller, We are very happy to note that you had a great stay with us and enjoyed the area of old towne Toronto. Hopefully we will welcome you back in the near future.

London, Canada
Reviewed 11 November 2013

This hotel is only a few blocks away from the Toronto Eatons Centre (10 minute walk).. It is a wonderful location in a more residential area. With St Lawrence Market 1 block away and wonderful restaurants directly across the street (The Old Spaghetti Factory & The Keg). As our visit was a shopping trip we were more than happy. The...

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Thank Ashley_C123
GM-NTC, General Manager at Novotel Toronto Centre, responded to this review

Dear Ashley_C123, At Novotel, we strive to provide a superior service experience for every customer. We are glad to note that you had an enjoyable stay with us. Please do look us up when you are in Toronto next.

Wolverhampton, United Kingdom
Reviewed 10 November 2013

We have just returned from Toronto. We had a three week holiday in four hotels in Canada and USA and this hotel was awful. We were so glad it was only for three nights all our other hotels were excellent. We stayed in the Novotel Montreal which was a completely different experience to this one so not all chain hotels...

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1Thank Fishy48
GM-NTC, General Manager at Novotel Toronto Centre, responded to this review

Dear Fishy48, Thank you for taking the time to write about our hotel. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sorry to hear that you expereinced some issues with your room quality, which have been adressed with the housekeeping team. We look forward to...

ontario
Reviewed 10 November 2013

We were visiting family staying at royal york. This hotel was perfect for us as it is close to many restaurants and bars. Road construction made driving in the area a nightmare! It will be like this for another year. Room was very spacious and clean. Staff were awesome and extremely friendly and helpful. We have travelled to Toronto many...

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Thank ladygolferontario
GM-NTC, General Manager at Novotel Toronto Centre, responded to this review

Dear Ladygolferontario, Thank you for your wonderful comments. Look forward to welcoming you back to our hotel.

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Novotel Toronto is nestled in the historic district of Old Town Toronto. Get a glimpse into Toronto’s past strolling through cobblestone streets, enjoy a wide array of gastronomical international treats at the St. Lawrence Market or savour the flavours from myriad restaurants and pubs. Just steps from the Hockey Hall of Fame, Harbourfront and Union Station, the Novotel is 30 minutes from Pearson International Airport and 5 minutes from Billy Bishop Airport.With a European flavour, whether you are staying for business or pleasure the hotel offers a variety of services to make any stay exceptional. ... more   less 

Additional Information about Novotel Toronto Centre

Address: 45 The Esplanade, Toronto, Ontario M5E 1W2, Canada
Region: Canada > Ontario > Toronto > Downtown
Price Range: €104 - €234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Toronto Centre 3*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Hotels.com, HotelsforEveryone, Cancelon, Travelocity, Odigeo, Priceline and Expedia so you can book your Novotel Toronto Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Toronto Centre Hotel Toronto
Accor Toronto Centre
Toronto Novotel
Hotel Style:
#3 Green Hotel in Toronto
#34 Family Hotel in Toronto
#42 Romantic Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Toronto Centre staff and other travellers.
23 questions
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Questions? Get answers from Novotel Toronto Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an updated room”
 of 5 bubbles PhotoHog2011, 28 Nov 2016 | Read review
“Saw a bit of what looked like water damage on the ceiling but really didn't concern me. Was just something I noticed. NO issues with hotel and would go again. ”
 of 5 bubbles AuntieDiOntario, 23 Nov 2016 | Read review
“Sixth floor facing the street is fine.”
 of 5 bubbles qilin037, 13 Nov 2016 | Read review
“Ask for a high room away from the traffic on Esplanade”
 of 5 bubbles 607jayb, 11 Nov 2016 | Read review
“May want to be up a few floors in case of street noise, but it was a pretty quiet location.”
 of 5 bubbles johnmS9994JA, 8 Nov 2016 | Read review
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