Novotel Toronto Centre
510 reviews
#28 of 141 Hotels in Toronto
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45 The Esplanade, Toronto, Ontario M5E 1W2 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Dining (18)
Room & Suite (18)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Toronto Centre
Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#28 of 141 hotels in Toronto
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
The newly renovated Novotel Toronto is nestled in the historic district of Old Town Toronto. Get a glimpse into Toronto’s past strolling through cobblestone streets, enjoy a wide array of gastronomical international treats at the St. Lawrence Market or savour the flavours from myriad restaurants and pubs. Just steps from the Hockey Hall of Fame, Harbourfront and Union Station, the Novotel is 30 minutes from Pearson International Airport and 5 minutes from Billy Bishop Airport.With a European flavour, whether you are staying for business or pleasure the hotel offers a variety of services to make any stay exceptional.
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Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Car park
Wifi
Pool / beach towels
Indoor pool
Heated pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kid-friendly buffet
Snack bar
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Safe
Iron
Laptop safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English, French, Russian, Spanish and 7 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
213Restaurantswithin 0.5 km
33Attractionswithin 0.5 km
Contact
45 The Esplanade, Toronto, Ontario M5E 1W2 Canada
Getting there
KingToronto Rapid Transit6 min
UnionToronto Rapid Transit7 min
510Reviews56Q+A35Room tips
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Popular mentions
We enjoyed this hotel. Reception was very helpful and professional. The room was spacious and modern with nice updates touches. The bathroom was clean and well lite. The bed was very comfortable and good selection of pillow. We would stay here again.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Despite the fact that Toronto is almost an "epi centre" for COVID at this time, I felt that the Novotel downtown was making every effort to keep its patrons and staff safe. My room was spotless and there was evidence of frequent cleaning throughout the lobby area. My only regret is that this hotel, as with most others, has removed its bath tubs.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Paul Renouard, Guest Services / Front Office at Novotel Toronto Centre
Responded 15 Nov 2020
Dear Norma, Thank you for taking the time to review your recent stay at the Novotel Toronto Centre. As you mentioned we are cleaning our lobby hourly to provide a safe environment to our guest. All our safety measures can be found on our website. We hope to welcome you back again soon ! Paul - Manager, Operations
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Overall this property is great, easy access, good parking, well maintained and good Covid 19 best practices. I wish hotel kitchen had easier access and better options then 4 items during covid. Elevator Hand Sanitizer is often empty.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
This was not my first in this hotel. But as expected, this place is pretty awesome. The room is great, clean and quiet. The receptionist who assisted me is well mannered and courteous. Price is really way affordable for this kind of place. And I really had a pleasant stay.
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Date of stay: October 2020Trip type: Travelled solo
Helpful
Policy is they can’t rent the same room within a 48 hour window BUT when given my room it smelled like cigarettes, ashes in the bed frame and dog food in the floor. Clearly the cleaning staff are idiots and just made the beds and probably didn’t even clean the sheets. When brought up to the manager on site she said it wasn’t that bad and she didn’t see what was wrong and gave me so much attitude. I asked for a different room and it was asking them to make me the CEO of Novotel, it was a fight to get a new room. Terrible service and terrible management. I definitely wouldn’t stay here again.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
3 Helpful votes
Helpful
PRICE RANGE
US$125 - US$374 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel toronto centre hotel toronto, accor toronto centre, toronto novotel
LOCATION
CanadaOntarioTorontoDowntown / Waterfront Communities-The Island / Old Toronto
NUMBER OF ROOMS
262
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Claim Your Listing Frequently Asked Questions about Novotel Toronto Centre
Which popular attractions are close to Novotel Toronto Centre?
Nearby attractions include St. Lawrence Market (0.3 km), Toronto Urban Adventures (0.2 km), and Hockey Hall of Fame (0.3 km).
What are some of the property amenities at Novotel Toronto Centre?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Novotel Toronto Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Novotel Toronto Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Toronto Centre?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Novotel Toronto Centre?
Conveniently located restaurants include C'est what?, The Keg Steakhouse + Bar - Esplanade, and Carisma.
Are there opportunities to exercise at Novotel Toronto Centre?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Novotel Toronto Centre located near the city centre?
Yes, it is 1.0 km away from the centre of Toronto.
Are any cleaning services offered at Novotel Toronto Centre?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Toronto Centre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Toronto Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.