I was naturally somewhat nervous about my trip, lots of bookings and requirements for my travel to Canada due to covid. I had booked the three day mandatory hotel quarantine at the holiday Inn at toronto airport yet when I wake up this morning (3 days before I am due to travel) to find an email that my booking for this hotel had been cancelled, with no explanation and no possibility to rebook I was a little stressed and annoyed to say the least! I called and nobody answered. I emailed and nobody responded. I had to frantically look for another acceptable hotel to quarantine in, change all of my documents and legal requirements to my new hotel booking, which btw I was VERY lucky to get without spending half my bank balance at the Hilton. Very disappointed and made me very stressed. An explanation or reason, response or compensation would have been very much appreciated, but alas that standard room was not to be mine.…
Stayed there for a night before flying to the Bahamas. They provided airport pickup and drop off which is definitely a plus. The room was fairly consider its an airport hotel. Didn’t dine in, so I cannot comment on the restaurant, overall it’s good.
We stayed at the hotel the night before our flight to punta Cana. Hotel staff were great and they gave us the rooms on the ground floor as requested. Rooms very clean and bed very comfortable. Airport shuttle service was great and when we returned the staff again was very nice.
Stayed the night before our trip and also the night returning from our trip, the staff are pleasant and helpful, the rooms were lovely and clean, the bed comfortable. The shuttle was prompt and convenient. Several good dining choices within walking distance. We would definitely stay at this property again
Everything was excellent from beginning to end. It started with our pick up at the airport and ended with our drop off at the airport. Our room was great and breakfast in bed superb. We will definitely be back with our next vacation.
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