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Est Hotel

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1790 Albion Rd Etobicoke, Toronto, Ontario M9V 4J8 Canada
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About

#113 of 142 hotels in Toronto
Location
Cleanliness
Service
Value
Welcome to Est Hotel By Dass group of hotels! An individually crafted boutique hotel experience that offers the best hospitality with excellent service and value – for the Executive at work and play. The Est hotel is located right on Highway 27 and Albion Road . A four Star very modern brand new boutique hotel with easy access and close proximity to all major highways 401, 407 and Highway 27. We are also 10 minutes from the Pearson International Airport.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English
56Reviews0Q+A7Room tips
Traveller rating
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Popular mentions
Denis D wrote a review Oct 2020
1 contribution
This is only my second review in about 15 years having stayed at literally dozens of places. But I feel compelled to tell about my experience and I told front desk the will see the review, that I would never stay there again and would tell all my friends not to. Hotel itself is fine, smallish rooms but nicely decorated. I booked through expedia and the booking.com for second night and I joined the so called "loyalty plan" which apparently gives late checkout at 1PM. On first morning at 11am someone knocked on door and said checkout is 11 and it would be an additional 50 dollars to stay till 1 pm. So I told her I had joined "loyalty program" at premier level and so was entitled to check out at 1. I repeated same story to front desk when they phoned. So they got me out of bed and kicked me out with just a few minutes notice to get out or pay 50 bucks. I was pissed but left. I had to stay in town another day and against my best judgement went back to same hotel. I checked again that I was a member and entitled for late check out without needing to even ask! To be on the safe side I cleared the late departure with front desk! To my surprise at 11 this morning staff came to door and asked if I were checking out today. Yes I said but not till 1pm. Ten minutes later the front desk calls and repeated yesterdays fiasco. I went through the story again and even told them I had cleared with front desk staff. Nope 50 bucks again if i stayed till 1. Woken up for the second day in a row and summarily given the boot with just minutes to get out. I stopped at front desk on way out and expressed my dissatisfaction pretty sternly. I was pissed!! Told them I was writing a review and would tell it all and advise everyone I knew not to stay there. And that is exactly what I am doing now. I advise in the most strongly worded way I can - avoid the EST hotel on Albion in Toronto.
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Date of stay: October 2020
Rooms
Service
Sleep Quality
Room Tip: Like I said above -- steer clear of EST on Albion
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Eduardo Rico wrote a review Oct 2020
1 contribution
The staff is very friendly and accommodating! The lobby, hallways, elevator and room were all extremely clean. This hotel is highly recommended - I will be staying here again for business trips to Toronto.
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Date of stay: September 2020
Rooms
Location
Service
Trip type: Travelled on business
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Darla N wrote a review Aug 2020
1 contribution
This was a solo trip. I've never endured a problem. I've always rated EST highly. When I checked out I was told I had to pay $50 for 2 dirty towels a housekeeper said couldn't be cleaned out of my security deposit. It was a bit of soda I wiped up after I spilled it. ( As any human that spills something would simply do) I was told I should have called the front desk. Sooooo... I was to call the front desk when I spilled something when natural instinct is to wipe it up with a towel??? Now, I'm a Housekeeping Manager at a 5 star resort. I take solo trips and rate hotels it gives me ideas to better direct my Housekeeping department. I am absolutely appalled by getting charged $25 per towel. I didn't steal anything, I definitely did not destruct property. I simply cleaned up a mess I made. I even stripped the room and organized the trash to help out the housekeeper and left a pretty generous tip. My 10+ years in housekeeping I have NEVER charged people or called a dirty towel destruction of property. Any housekeeper with correct knowledge on laundry knows that a little bit of peroxide and water removes soda, blood and dark stains and when they are stained to no saving point you can't respectfully charge a guest $25 per towel Towels are a write off. Sadly, I'll never be back!
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Date of stay: August 2020Trip type: Travelled solo
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Response from Est Hotel, General Manager at Est Hotel
Responded 5 Aug 2020
Hi Darci, Sorry you were disappointed with the charges. I will look into the issue addressed. Thank you for your feedback.
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Natalie D wrote a review Jul 2020
2 contributions
The interior of the hotel is modern-looking and staff are friendly. There is hair in the corners of the bathroom floor, on the bed, in the shower, under my socks ... Not sure the rooms are vacuumed. There is a live spider living in its web in the corner of the bathroom floor. One of the pillows is stained. My booking also indicated that I was here on business and requested a quiet room, but I was given a room on the main floor, right near the elevator where you can hear the 'ding' each time. No attention to detail, won't stay here again. Also, there is a sign indicating that masks are required by bylaw for COVID-19 but front desk staff are not wearing one. Hand sanitizer was almost empty.
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Date of stay: July 2020
Cleanliness
Service
Trip type: Travelled on business
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Response from Est Hotel, General Manager at Est Hotel
Responded 16 Jul 2020
Dear Guest, I am sorry you were unhappy with your stay - we'll work hard to fix the issues you experienced. Thanks for letting us know. The bylaw does require everyone to wear a mask while indoors having said that exemption is when your behind a physical barrier or in a designated area. Once again I do apologize and thank you for choosing Est Hotel.
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P S wrote a review May 2020
1 contribution1 helpful vote
I checked in to hotel on May 30th 2020 to room 301. After check in, in some time housekeeping walked into the room without even knocking. I was with my boyfriend and it was very embarrassing and upsetting. I informed reception about it and asked manager to call me and haven’t heard anything yet. This is complete invasion of my privacy. I will never stay here again.
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Date of stay: May 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Est H, General Manager at Est Hotel
Responded 2 Jun 2020
Dear Guest, I do apologize about the incident regarding the housekeeping conduct. This is not a usual guest experience. I will be looking into the issue addressed. Once again I do apologize.
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PRICE RANGE
US$68 - US$133 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioTorontoEtobicoke / West Humber-Clairville / Mount Olive-Silverstone-Jamestown (Smithfield) / Rexdale
NUMBER OF ROOMS
103
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Frequently Asked Questions about Est Hotel
Which popular attractions are close to Est Hotel?
Nearby attractions include Pursuit OCR (0.8 km) and Dr. Flea's (0.3 km).
What are some of the property amenities at Est Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Est Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Est Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Est Hotel?
Conveniently located restaurants include Desi Spice, Samosa Sweet Factory, and Tandoori Time.
Are there opportunities to exercise at Est Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Est Hotel have an airport shuttle?
Yes, Est Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Est Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Est Hotel?
Many travellers enjoy visiting Black Creek Pioneer Village (7.8 km).
Is Est Hotel accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.