The Yorkville Royal Sonesta Hotel
181 reviews
#9 of 142 Hotels in Toronto
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220 Bloor St W, Toronto, Ontario M5S 1T8 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$239
US$239
US$177
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Free cancellation until 20/07/21
US$216
Free cancellation until 21/07/21
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Full view
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Room & Suite (56)
Dining (9)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 05/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Yorkville Royal Sonesta Hotel
Updated 05/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#9 of 142 hotels in Toronto
Location
Cleanliness
Service
Value
Travellers' Choice
Escape to our premium downtown Toronto hotel, located in the fashionable and exclusive neighbourhood of Yorkville. Our boutique hotel redefines luxury standards with sleek, crisp, yet warm and invitingly designed interiors, a uniquely personal touch to service and an approachable elegance. When you choose our downtown Toronto hotel you'll be in the heart of Yorkville, one of Toronto's most fashionable neighbourhoods, with high-end restaurants, boutiques, and art galleries only a short stroll away, as well as the University of Toronto and major museums such as the Royal Ontario Museum right across the street.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Paid private parking on-site
Wifi
Paid wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Complimentary instant cofffee
Kids' meals
Special diet menus
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun terrace
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air purifier
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Hair dryer
Bathrobes
Room service
Safe
VIP room facilities
Iron
Laptop safe
Minibar
On-demand films
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Classic
Languages Spoken
English, French, Spanish, Arabic and 7 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
79Restaurantswithin 0.5 km
36Attractionswithin 0.5 km
Contact
220 Bloor St W, Toronto, Ontario M5S 1T8 Canada
Getting there
MuseumToronto Rapid Transit4 min
St. GeorgeToronto Rapid Transit4 min
Car HireSee all Toronto car hire
181Reviews1Q+A18Room tips
Reviews
Traveller rating
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Popular mentions
Room was great, however we had some old guy knock on our door twice for being too loud.. when the only thing we were doing was laughing between the three of us in the room? Not to mention this is during covid when not many people would be staying... the man said this was “the last attitude” he would be receiving while treating us like delinquents, meanwhile we paid in full and got absolutely no respect from him. This place is ridiculous and I wouldn’t suggest coming here for a good nights stay.
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Date of stay: January 2021Trip type: Travelled with family
Helpful
Response from Lionel Castelino, Guest Services / Front Office at The Yorkville Royal Sonesta Hotel
Responded 5 days ago
Dear ellenan2021, Thank you for taking the time and providing feedback about your experience at The Yorkville Royal Sonesta Hotel. It is through valuable feedback such as yours that we can truly address our shortcomings as well as maintain our strengths. Please accept my sincerest apologies for the shortfall in service. We take great pride in providing the highest quality of service. I shall be certain to discuss your concern with my team of managers to better understand the situation and provide necessary training if required. We hope, you will consider this as an isolated incident and welcome the opportunity to address your concerns directly. We would appreciate the opportunity to discuss this further and welcome you to contact me directly at lionel.castelino@sonesta.com. Thank you for allowing us the opportunity to improve our services by providing your feedback. With Warm Regards, Lionel Castelino Assistant Front office Manager The Yorkville Royal Sonesta Hotel
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The front desk staff were incredible. They texted me several times the week prior to our stay to ensure we felt comfortable and our rooms were exactly as we requested. I mentioned we were there to celebrate my kids' birthdays and they even sent up a complimentary personalized birthday cake, card and balloons! The rooms were beautiful, very spacious and clean. We had a perfect stay! Thank you to Aline especially from the front desk for the amazing service.
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Date of stay: October 2020
Rooms
Cleanliness
Service
Helpful
The service here is horrendous. DO NOT STAY HERE!!! Room service line goes to voicemail at 8. Housekeeping also doesn’t answer. Front desk is rude. We could only stay 1 night as it was just unbearable.
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Review collected in partnership with this hotel
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from IC Toronto Yorkville, Owner at The Yorkville Royal Sonesta Hotel
Responded 27 Nov 2020
Dear chelle923 Thank you for taking the time to tell us about your experience at InterContinental Toronto Yorkville. It is through valuable feedback such as yours that we can truly address our shortcomings as well as maintain our strengths. I am sorry to hear about your less than satisfactory experience during your stay with us. We take great pride in providing the highest quality level of service. I realize no words can change your feelings of disappointment or the inconveniences you experienced. I can ensure you we are doing everything to avoid this from occurring again by sharing these details with the respective teams, as it was sincerely an isolated incident. We truly appreciate you sharing your experience. We would greatly appreciate the opportunity to discuss this further, and welcome you to contact us directly at toronto@ihg.com. Thank you for allowing us the opportunity to improve our services by providing your feedback. With Warm Regards, Simon Chapman General Manager InterContinental Toronto Yorkville
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My husband and I have stayed at this hotel a few times now. It is far the best out of the 4 we have been in. The room service is great and the staff are always friendly and have smiles on there faces.
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Review collected in partnership with this hotel
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Kudos for location, cleanliness and safety precautions. Comfortable, wonderfully decorated rooms. Quiet. Very good (not superb) mattress. Fabulous shower. Accommodated my request for early check-in. Looking forward to staying here again!
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Review collected in partnership with this hotel
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
PRICE RANGE
US$166 - US$388 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental toronto yorkville hotel toronto
FORMERLY KNOWN AS
InterContinental Toronto Yorkville
LOCATION
CanadaOntarioTorontoAnnex / Midtown / The Annex / Old Toronto
NUMBER OF ROOMS
208
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Claim Your Listing Frequently Asked Questions about The Yorkville Royal Sonesta Hotel
Which popular attractions are close to The Yorkville Royal Sonesta Hotel?
Nearby attractions include Royal Conservatory of Music (0.06 km), Royal Ontario Museum (0.2 km), and Bata Shoe Museum (0.3 km).
What are some of the property amenities at The Yorkville Royal Sonesta Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Yorkville Royal Sonesta Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Yorkville Royal Sonesta Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Yorkville Royal Sonesta Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to The Yorkville Royal Sonesta Hotel?
Conveniently located restaurants include Jacques Bistro Du Parc, STK Toronto, and The Oxley.
Are there opportunities to exercise at The Yorkville Royal Sonesta Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Yorkville Royal Sonesta Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Yorkville Royal Sonesta Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Yorkville Royal Sonesta Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Yorkville Royal Sonesta Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Chinese, and Portuguese.