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Thompson Toronto - A Thompson Hotel

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#16 of 132 Hotels in Toronto
Certificate of Excellence
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Thompson Toronto - A Thompson Hotel
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1,233 Reviews from our TripAdvisor Community

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Showing 1,200: English reviews
Reviewed yesterday NEWvia mobile

We absolutely loved our stay at the Thompson Hotel. The service there was exceptional. From the moment we arrived we were blown away with how friendly the staff was and their willingness to go above and beyond to make our stay that much better. The room was very modern, clean and comfortable. The multiple restaurants in the hotel were great...

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Helpful?
Thank Ryan P
Calgary, Canada
Reviewed 3 days ago NEW

Great location, great food, great service and excellent room. Starting with a perfect doorman named Ayide who got my name from a luggage tag and never forgot it, this place was great. Super helpful staff, spotless room with great features, quick good room service, and very cool bars up and down. This is my new "favorite" TO property to stay...

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Helpful?
Thank travelmac2017
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear travelmac2017, Thank you for your wonderful review! We love hearing from our fantastic guests. We are so proud Ayinde was able to provide you the service and attention we strive for at the Thompson Toronto. To be named your "favorite" hotel is a badge we will display proudly. We hope to see you again very soon! Warmest Regards, Meida

Burlington, Ontario
Reviewed 3 days ago NEW

I hosted my best friends Bachelorette Party here. We went to the nail salon around the corner and played games in the hotel room and checked out the rooftop patio! What an incredible view! We did not eat at the restaurants but we did have a few drinks which were expensive. Leaving and coming back into the hotel after 10pm...

Review collected in partnership with this hotel
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Thank cr20172017
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear cr20172017, Thank you for providing feedback during you stay. We loved being part of your best friends celebration! We are so happy you all enjoyed the hotel amenities. Hopefully we have the opportunity to welcome you all back to the Lobby Bar as we always have wonderful cocktail specials. I am especially a fan of our Manhattan and Martini...

Kenosha
Reviewed 4 days ago NEW

Amazing stay, it was by far on of the best hotels we have stayed at. everything from the entrance, the service, the lobby staff and look to the hotel itself was spectacular!! The room, bed and decor were perfect. It was the best Valentine's Day night ever. Thank you!

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Thank mariaaA864GW
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear mariaaA864GW, Thank you for sharing such wonderful feedback with us! We are so happy to provide a beautiful Valentine's day for you two as we are sure you both deserve it. We can't wait to welcome you back again! Warmest Regards, Melida

Buffalo, NY
Reviewed 6 days ago NEW

The Thompson Toronto is in a decent location that is easily walkable unless you visit on a day when they get a snow storm and the streets are tough to navigate. (Surprised that the City of TO doesn't clear snow faster both in the streets and sidewalks...leave your fashionable boots at home and go for waterproof!) The hotel was nice...

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Thank KMLNY
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear KMLNY, Thank you for taking a moment to share you feedback with us! We love that you love Toronto as much as we do! We hope to see you again and be sure to connect with our on site Concierge, we be happy to swap fun day in Toronto ideas. Warmest Regards, Melida

Ottawa, Canada
Reviewed 6 days ago NEW

If you are at the hotel to be part of the party then fine you will love the place. But if you are there to actually use the bed for sleep on a saturday night well don't expect to get any peace until 3am. Elevator's broke down during the height of the festivities and were still broken on the sunday...

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Helpful?
Thank earlc993
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear earlc993, We appreciate you taking a moment to inform us of your recent stay. I must offer my sincere apologies if the hotel did not meet your expectations. We take great pride and passion in providing the perfect stay for each guest weather you are looking for a fun party or much needed R&R. I am sorry we were...

canada
Reviewed 1 week ago NEW

The hotel is definitely a unique design. It caters to an upscale eclectic traveler and drunken bar hopper. The rooms are nice in appearance but the door to the room had to be pushed to close, the doors in the bathroom don't provide any privacy. And for some reason one of the hotel staff just waltzed right in to our...

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Helpful?
Thank guinness17
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear guinness17, Thank you for sharing your feedback with us. We are dedicated in ensuring our guests are given an experience that will provide them with transformative experiences. We extend our sincerest apologies if we were not able to deliver this service we strive to succeed. Should you wish to visit the hotel once again, we would love to welcome...

Toronto, Canada
Reviewed 1 week ago

The staff are fantastic. Very friendly! Jennie, Sam and Joseph really stood out during my stay. I did not take advantage of any of the bars and restaurants but enjoyed some diner eats in the comfort of my own room. Room was beautiful! Bed was TRES comfortable.

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Thank sztellam
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear sztellam, Thank you for sharing your feedback with us! It is so kind of you to give a shout out to our Team Members, I know it made their day to see you and assist during your stay. We couldn't be more happy you enjoyed the comforts of the room and we hope to catch you back at the...

Toronto, Canada
Reviewed 1 week ago

This was my second stay at the Thompson Toronto. I love the service and atmosphere. The rooms have been a little different in their layout but still very engaging. Love the heated bathroom floors and the high end amenities available in your room (for purchase) in case you forgot something (ie. Harry's Shave set or Mophie iPhone charge case). The...

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Thank DWS74
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear DWS74, Thank you for sharing your feedback with us! It makes our hearts *thump* *thump* to read your generous review and we love how you described our restaurants and bars. We are so proud of our hotel and its personal touches to atmosphere and quality when it comes to our food and drinks. To read you enjoyed the different...

Boisbriand, Canada
Reviewed 1 week ago

One word : amazing. 200 minimum ? Ok what about : felt like a princess! The room is a little heaven, the "Colette Grand Café " just totally rocked our late dinner. The services are above expectations.

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Thank 597kristinaa
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear 597kristinaa, Thank you for sharing your feedback with us! We couldn't be more thrilled you enjoyed the time at our hotel. We hope you never feel anything less than royalty and look forward to seeing you again soon! Warmest Regards, Melida mhimbaxter@thompsonhotels.com

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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Thompson Toronto, Thompson's first international addition, opened the summer of 2010 in the diverse and artistically driven King West Village, a neighborhood adjacent to the city's financial and entertainment districts. Designed by Studio Gaia, 102 ultra-sleek guestrooms feature dark hardwood flooring, contrasting accents in lush orange and cool white, and floor to ceiling windows with sweeping views of Toronto's cityscape. The hotel's three dining facilities cater to all tastes: offering comfort food at The Thompson Diner, a modern incarnation of the quintessential 24-hour American diner, and traditional Japanese at Wabora Sushi.Other hotel amenities include a state of the art screening room, an exclusive nightclub, 1812, and Toronto's first and only rooftop pool bar and lounge. ... more   less 

Additional Information about Thompson Toronto - A Thompson Hotel

Address: 550 Wellington Street West, Toronto, Ontario M5V 2V4, Canada
Region: Canada > Ontario > Toronto > Downtown West
Price Range: €205 - €379 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Thompson Toronto - A Thompson Hotel 4.5*
Number of rooms: 102
Reservation Options:
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Hotel Style:
#10 Spa Hotel in Toronto
#13 Luxury Hotel in Toronto
#22 Business Hotel in Toronto
#25 Romantic Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Thompson Toronto - A Thompson Hotel staff and other travellers.
12 questions
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Questions? Get answers from Thompson Toronto - A Thompson Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up the better... Away from the bars”
 of 5 bubbles guinness17, 13 Feb 2017 | Read review
“Tenth floor has city views with walls of glass in bedroom.”
 of 5 bubbles mlizp2016, 7 Feb 2017 | Read review
“We were right across from the elevator on the 8th floor. Was a little noisy late at night. ”
 of 5 bubbles sch0llb, 23 Jan 2017 | Read review
“Not sure what this means ”
 of 5 bubbles J3956OIcatherinep, 12 Jan 2017 | Read review
“The room was great, clean and fresh. Maybe a lounger of some sort to hang out on vs. the bed? Otherwise, great.”
 of 5 bubbles JenniferV248, 20 Dec 2016 | Read review
5 of 5