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BEST WESTERN Thunder Bay Crossroads

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BEST WESTERN Thunder Bay Crossroads
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326 Reviews from our TripAdvisor Community

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Showing 322: English reviews
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Calgary, Canada
Reviewed 3 days ago NEW

Room was very clean, accept animals (I was with my little dog) Coffer, fridge, microwave... Service desk, little lack of experience but polite parking large enough for a lot of cars Beautiful room... xxxxxxxxx

Review collected in partnership with Best Western
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Helpful?
Thank sylvie3r
Stuarttbay, General Manager at BEST WESTERN Thunder Bay Crossroads, responded to this review

Thank you for taking the time to review our property. I would be interested in hearing more of the desk service issues, so that we may correctect any short falls. Stuart, GM stuart.crossroads@shaw.ca

London, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Quick crash for the night waiting to catch the 5am flight the next morning. Everything was great, except the TV remote had a problem with the channel UP button. I did not report it I just went to the high channel and went down instead :P Hotel was quick, clean, and a comfortable stay. Would highly recommend. Naturally you will...

Review collected in partnership with Best Western
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Helpful?
Thank Mark K
About Hotel's Favourite Review
Stuarttbay, General Manager at BEST WESTERN Thunder Bay Crossroads, responded to this review

Thank you for staying with us, and for taking the time to post a review. Very sorry that the TV remote was acting up, I will try to identify the room you were in and see that it is replaced. Thank you again, and hope to see you again soon. Stuart, GM

North Bay
Reviewed 5 days ago NEW

My husband and I travel through the area a few times a year with our two small dogs. Thunder Bay is our stop over place. Until recently, we stayed at a downtown hotel but couldn't stand it there any longer. My preferences start with pet friendly then price. My research landed us here and I'm happy to say we were...

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Helpful?
Thank Cindy B
Stuarttbay, General Manager at BEST WESTERN Thunder Bay Crossroads, responded to this review

Thank you for deciding to change to our hotel. We pride ourselves on the cleanliness of the property, and are constantly upgrading and keeping up with repairs. We are planning some extensive landscaping this summer. The city is also planning a number of landscaping upgrades in the area. I am pleased that both you and the dogs enjoyed your stay,...

Shelburne, Ontario
Reviewed 1 week ago

We found this hotel very clean and updated. Service was friendly and quick. The bathrooms were updated and clean. Beds were clean, cozy and comfy. We were able to access our room via the parking lot and the hotel hallway. They are pet friendly and this aspect made our stay much easier. They offered a continuous coffee, tea and hot...

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Helpful?
Thank Shelley L
Stuarttbay, General Manager at BEST WESTERN Thunder Bay Crossroads, responded to this review

Thank you for staying with us, and for taking the time to post a review. I am pleased that you had a pleasant stay with us. Our staff pride themselves on the cleanliness of the rooms. We are continually updating our property. We recently tiled the lobby and re-painted the exterior. Soon we will be starting on a large landscaping...

Dryden, Canada
Reviewed 2 weeks ago

Located close to airport runway so if you are ok with some noise and need to be close to airport then good stay. If you want to be close to city center then be prepared for a 15 minute drive, Hotel was clean newly renovated.

Review collected in partnership with Best Western
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Helpful?
Thank Derek H
Stuarttbay, General Manager at BEST WESTERN Thunder Bay Crossroads, responded to this review

Thank you for staying with us, and for taking the time to post a review. We hope that you will return soon Stuart, GM

Armstrong Station, Canada
Reviewed 4 weeks ago

Very clean friendly and quiet place to stay. I recommend that you stay here and the price is awesome to. Plus you get rewards and free gifts. We have stayed there for over 20yeats with no problems ever.

Review collected in partnership with Best Western
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Helpful?
Thank cherylmO7386TR
Stuarttbay, General Manager at BEST WESTERN Thunder Bay Crossroads, responded to this review

Thank you for continuing to stay with us. We take a lot of pride in our property, and your kind words reward our efforts. We have just started the 2nd year of a 3 year renovation plan. Please keep returning and watch for the changes ( landscaping, carpeting, flooring, furniture, etc etc) Stuart, GM

Marathon, Canada
Reviewed 4 weeks ago

I always stay at Best Western Crossroad when I travel to Thunder Bay. Excellent location, good service, good sleep with comfortable beds. It's a nice quiet hotel, located close to the airport and offers a shuttle service.

Review collected in partnership with Best Western
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Helpful?
Thank dianesG9914UI
Stuarttbay, General Manager at BEST WESTERN Thunder Bay Crossroads, responded to this review

Thank you for returning and for taking the time to post a survey. We are pleased that your enjoy your stays with us, and hope to see you again soon. Stuart, GM

Fort Severn, Canada
Reviewed 21 March 2017

I found this hotel to be clean and well cared for. The internet is good, it is close to several excellent restaurants, stores and the airport. The people are friendly and helpful and the staff cares about servicing the guests.

Review collected in partnership with Best Western
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Helpful?
Thank Lloyd M
Stuarttbay, General Manager at BEST WESTERN Thunder Bay Crossroads, responded to this review

Thank you for staying with us and for taking the time to post a review. We strive to have a clean/comfortable hotel and use these reviews as a report card on our work. We hope that you will return soon. Stuart, GM

Dryden Ontario
Reviewed 20 March 2017

Clean.. comfortable.. great service .. furniture is up to date.. lots of I want those pillows.. could use more blankets but the heater /air conditioner works great.. love the air to air that prevents steamed bathrooms

Review collected in partnership with Best Western
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Helpful?
Thank C8730LJpatriciar
Stuarttbay, General Manager at BEST WESTERN Thunder Bay Crossroads, responded to this review

Thank you for returning and for taking the time to post a review. These reviews let us know what we are doing correctly, and what we are not. There is always an extra blanket in the dresser drawer, but if you need another, please ask and we will bring one up. We all hope to see you again soon. Stuart,...

Atikokan, Canada
Reviewed 9 March 2017

I stay here.....a lot! The staff treats me like family, the rooms are clean, breakfast is excellent. There are several restaurants within walking distance, and the expressway is very handy if you want to drive somewhere. The neighborhood is very safe to go for a walk around too. I highly recommend this place if you just want a clean room,...

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Helpful?
Thank Minnowline
Stuarttbay, General Manager at BEST WESTERN Thunder Bay Crossroads, responded to this review

Thank you for returning, and for taking the time to post a review. If there is anything that we can do for you, please do not hesitate to ask. Stuart, GM

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located at the head of Lake Superior in Ontario, the BEST WESTERN Thunder Bay Crossroads is determined to offer the best customer service for both business and leisure travelers. This Thunder Bay hotel offers convenient access to skiing and fishing as well as a variety of local shops and restaurants. The BEST WESTERN Thunder Bay Crossroads offers 84 spacious, well-appointed guest rooms including suites and Business Plus rooms. Each room features cable satellite television and high-speed Internet access. This hotel features a complimentary continental breakfast each morning, free parking, an airport courtesy shuttle and a business centre. Small pets are welcome!The hotel has received a 3 Green Key Rating ... more   less 

Additional Information about BEST WESTERN Thunder Bay Crossroads

Address: 655 Arthur St W, Thunder Bay, Ontario P7E 5R6, Canada (Formerly BEST WESTERN Crossroads Motor Inn)
Region: Canada > Ontario > Thunder Bay
Price Range: €94 - €115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Thunder Bay Crossroads 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
BEST WESTERN Thunder Bay Crossroads Canada
Thunder Bay Best Western
Hotel Style:
#5 Romantic Hotel in Thunder Bay
#5 Business Hotel in Thunder Bay
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Thunder Bay Crossroads staff and other travellers.
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Questions? Get answers from BEST WESTERN Thunder Bay Crossroads staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to the TransCanada; updated and clean.”
shelleyl928, 20 Apr 2017 | Read review
“Rooms on the ground floor have doors directly outside if your traveling with a pet. Rooms at the back ground floor are quiet.”
Minnowline, 9 Mar 2017 | Read review
“Top Floor is great but I've stayed on all floors”
Sahayoga, 16 Dec 2016 | Read review
“Ground floor rooms have both hallway and outdoor drive up access.”
anacreon100, 5 Nov 2016 | Read review
“Possibly rooms on the back would be quieter. Accessibility is good on all three floors.”
nickg476, 17 Oct 2016 | Read review
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