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Best Western Plus Norwester Hotel & Conference Centre

969 reviews
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Traveller (124)
Room & Suite (73)
Dining (9)
Overview
  • Excellent63%
  • Very good27%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“mountain view”(16 reviews)
“ski hill”(10 reviews)
“off the menu”(14 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Best Western Plus Norwester Hotel & Conference Centre
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (969)Write a Review
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961 results
Traveller rating
592
263
68
22
16
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592
263
68
22
16
Show reviews that mention
All reviewsmountain viewski hilloff the menubest westernspatio doorshotel restaurantvery nice hotelrooms are cleanwould highly recommend this hotelplace to stayfront desk stafffree breakfastgreat stayminute drivehot tubsecond floornice pool
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1 - 5 of 961 reviews
Reviewed 1 week ago via mobile

Love the location and space at this hotel. Room was clean and comfortable bit the bathroom is quite small. Unfortunately there was work being done right across from our room which was extremely noisy. Also a noisy heater in the room. We used the pool...More

Thank C H
Response from Customer R, General Manager at Best Western Plus Norwester Hotel & Conference CentreResponded 1 week ago

Good Day CH Thank you for choosing to stay with us. I am delighted that you loved our scenic mountain location and our hotel. I apologize that we had some renovations going on during your stay. We have had issues with our LG HVAC units...More

Hotel's Favourite
Reviewed 4 January 2018 via mobile

Stayed here in August on our way to Ottawa and just stayed here again on our way home and it was fantastic again. From the check in to check out they ensure that your stay is perfect. We are travelling with our Labrador retriever and...More

Thank DarkoTraveler
Response from Customer R, General Manager at Best Western Plus Norwester Hotel & Conference CentreResponded 7 January 2018

Good Day Happy New Year to you. Thank you for your loyalty to our Best Western Plus property in Thunder Bay. Thank you too for giving our staff such high reviews. Our staff strive everyday to deliver on superior customer care and I will be...More

Reviewed 1 week ago

The room - I stayed here for 5 nights while taking a course at the hotel. The room was clean and in great condition. Housekeeping showed real attention to detail which I appreciated. The room had a fridge and a microwave. If you can, ask...More

Thank KJ2102
Response from Customer R, General Manager at Best Western Plus Norwester Hotel & Conference CentreResponded 1 week ago

Good Day First may I apologize for the inconvenience of the kitchen fan going down during your stay. This was very unexpected and has since been replaced. Should we have the pleasure of you staying with us in the future may I suggest that you...More

Reviewed 2 weeks ago

Best place to stay by a country mile. Staff make you feel valued and are so cheerful. Everything from checking in (quick and easy), to our room. The room was spacious, clean and very comfortable. Noise level was minimal (and there was a few hockey...More

Review collected in partnership with Best Western
Thank Darlene5
Response from Customer R, General Manager at Best Western Plus Norwester Hotel & Conference CentreResponded 2 weeks ago

Good Morning Darlene You are important to us and we value your business and especially your opinion. I am delighted that you enjoyed our property and that our staff made you feel so welcomed. Thank you for complimenting our staff on their commitment to superior...More

Reviewed 2 weeks ago

Even though there was several young hockey teams staying the counter staff allowed us to have a room near the end of the of hall avoiding the chance of evening noise. Our wifi seemed to crash at 10am but that may have been due to...More

Review collected in partnership with Best Western
Thank mike d
Response from Customer R, General Manager at Best Western Plus Norwester Hotel & Conference CentreResponded 2 weeks ago

Good Day Mike Thank you for your patience during what was a very busy hockey weekend. Our wifi is usually very good, I hope that you were logged under BWNorwester (Password on your keycard envelope) and not Shaw Open. Shaw Open is not very reliable....More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$103 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Thunder Bay
#2 Family Hotel in Thunder Bay
#2 Business Hotel in Thunder Bay
#4 Romantic Hotel in Thunder Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Thunder Bay
#2 Family Hotel in Thunder Bay
#2 Business Hotel in Thunder Bay
#4 Romantic Hotel in Thunder Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (124)
Room & Suite (73)
Dining (9)
Pool & Beach (9)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Steven W
5 September 2017|
AnswerShow all 4 answers
Response from suzieq1811 | Reviewed this property |
I don't know, we did not have a special room. It was not noisy for us.
0
Votes
candiedfawn
2 August 2017|
AnswerShow all 2 answers
Response from Sox_The_Wanderer | Reviewed this property |
Hi. The usual requirement is to be at least 18 years old and have a valid credit card ( Visa, MC, Amex, etc.) I would double check on the Best Western web site what their policy is. Hope this helps. Sox
0
Votes
SuperDRM
13 July 2017|
AnswerShow all 3 answers
Response from Justin L | Property representative |
Hi SuperDRM, Yes we are canine friendly only and have a few pet friendly rooms. May I have you contact the hotel directly to ensure you have reserved a pet friendly room? Thank you and look forward to your arrival!
0
Votes
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12
Room Tips
"ask for a mountain view"
Read review
"Enjoyed our stay. Front desk staff very helpful. The rooms were clean and comfortable."
Read review
"Stayed in the Mt. McKay Suite beautiful mountain views. Very spacious and comfortable. Shower was over the..."
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"Room with a view on the back...is quiet"
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