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BEST WESTERN PLUS Norwester Hotel & Conference Centre

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BEST WESTERN PLUS Norwester Hotel & Conference Centre
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747 Reviews from our TripAdvisor Community

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Dryden, Canada
Reviewed 1 week ago

Thunder Bay's Best Western Nor'Wester continues to impress and exceed expectations. It is our #1 "go to" place in Thunder Bay, due in no small part to their professional and friendly staff. The rooms are clean and spacious, the service exceptional, and the location the best in the city.

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Helpful?
Thank Julie M
Management response:

Good Morning Julie Wow, to meet and exceed your expectations is so important to us. Thank you for choosing to stay with us for your Thunder Bay travels. Your business is important to us. Thank you too for recognizing our staff. They work hard everyday to deliver on superior customer care. I will be sure to post your review in...

HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

I believe this hotel is classed as a "3 star", but to me it is at least a 4 star. The rooms are kept very clean, and the bed was made meticulously. They have updated their TV's since i last stayed there, and offer good entertainment. Many of the rooms have a mountain view. And on that note, although this...

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Helpful?
Thank Charles M
About Hotel's Favourite Review
Management response:

Good Day Charles WOW is right! I mean from your review. Thank you for all of your positive comments from cleanliness to top notch conference services and especially thank you for doing business with us. Hearing from our guests through Trip Advisor is the best! I will be sure to post your review in all of our departments so that...

Reviewed 1 week ago

I always look forward to staying at the Nor'Wester as they have fantastic welcoming staff! Brenda and Carla are great there (as is the gentleman that often works the front desk but don't recall his name)! They do a fantastic job of acknowledging your BW Rewards membership status as well! I never consider staying at another hotel when I am...

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Helpful?
Thank Cmankewich
Management response:

Good Day Recognizing Brenda and Carla is so kind of you. You are like family to us and we appreciate your business so much. Your loyality to Best Western Rewards and to our brand and hotel is very important. Thank you for continuing to stay with us. See you soon. Roberta Sawchyn, CHA General Manager

Thunder Bay, Canada
Reviewed 1 week ago

I stayed at the Norwester for a Winter Reunion. The staff we very friendly and happy to help when needed. Although the Dining room does not offer any Gluten free specifics safe breakfast food or salads were available. Any one else eating regular foods were happy. The Meals offered by the Banquet Dept. did provide very tasty Gluten free foods...

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Helpful?
Thank karen601953
Management response:

Good Day Karen I hoped you enjoyed your winter reunion. Thank you for choosing our property for your event. I am delighted that your interactions with our staff were so positive. I am happy that we could accommodate your dietry needs. We will add those dietary options on our next restaurant menu change. I have asked mtce to check on...

Ottawa, Canada
Reviewed 2 weeks ago

Housekeeping staff was excellent (if memory serves I was in room 239) and should be commended. Room service was very reasonably priced; it was nice to find a hotel that doesn't gouge people who use room service. It was also nice to stay at a hotel with movie channels (other hotels that I've stayed at recently have been quite limited...

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Helpful?
Thank RHWC
Management response:

Good Day Thank you for choosing to stay with us. I am delighted that although we are just 8klm south of the airport that you still chose to stay with us and that you found our service excellent. Your business is important to us and we hope that we can serve you for future stays. Sincerely Roberta Sawchyn,CHA General Manager

Winnipeg, Canada
Reviewed 2 weeks ago via mobile

My wife and I made a last minute trip to Thunder Bay from Winnipeg and found this hotel to have great reviews and since we had a young Great Dane puppy, we had to find a pet friendly hotel. I called Best Western front desk and spoke with A.J. who was extremely friendly and helpful and advised that we, along...

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Helpful?
Thank stefman204
Management response:

Good Day How cute was your new pup! It is so nice to hear from you that our staff was so accommodating to you and your new family member. I will be sure to let them know how much you appreciated their superior customer care. Thank you for choosing to stay with us and we look forward to having you...

Thunder Bay
Reviewed 2 weeks ago

The staff were very friendly and accommodating. Enjoyed the view of the mountains. The pool and sauna were wonderful. The quality of the food needed some improvement. Ate there most of the time and my very last meal (chicken Parmesan) was horrible. Chicken tasted like rubber. Finnish pancakes were not of any comparison to Hoito or Kangas Restaurants.

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Helpful?
Thank Thia M
Management response:

Hello Thia Thank you for your five star review. Your comments are vital to our operation. I sincerely appreciate your comments about the chicken and pancakes. I have sent your comments to the chef and I will be reviewing these items with the kitchen staff. I will try the Hoito's finnish pancakes and see what their secret is! Thank you...

Winnipeg
Reviewed 2 weeks ago

The only thing that needs to be said is the staff go out of there way to make ur stay amazing.they are friendly helpfull and alway ready to get you what you need no matter what time it is .the rooms are clean and with everything you might need .the hotel is amazing

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Helpful?
Thank jaysonlawson
Management response:

Jason you are amazing! Thank you for taking the time to recognize our staff. It is wonderful for them to know that their hard work to excel in superior customer care does not go unnoticed. Your business is important to us and I would like to thank you for your business. Hope to serve you soon. Sincerely Roberta Sawchyn, CHA...

Thunder Bay, Ontario
Reviewed 2 weeks ago

The room was very nice! The view of the ski hill was beautiful. They food was very good. Pool was nice. The employees were very nice. Wasn't too far from town, so it was nice and quite out there. Would most definitely stay again

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Helpful?
Thank kylew613
Management response:

Hello Kyle Wow thank you for all of your great comments. They are so important to our success as is your business. Thank you for choosing to stay with us and we hope that we can serve you for your next Thunder Bay hotel stay. Sincerely Roberta Sawchyn, CHA General Manager

Winnipeg, Canada
Reviewed 2 weeks ago

If your in the Thunder Bay Area you can't go wrong if you stay at this hotel. Fantastic front desk staff, friendly, polite and professional. Has a great fitness area, pool, sauna, and hot tub. Great restaurant on site with spectacular views. You won't regret it.

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Helpful?
Thank PenskyExpress
Management response:

Good Day We are delighted that you love our property so much. Thank you for recognizing our staff whom are the backbone of our operation. Thank you for your business and we look forward to serving you for future Thunder Bay visits. Sincerely Roberta Sawchyn,CHA General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
Discover this newly renovated Thunder Bay, Ontario hotel offering full-service accommodations near Fort William Historical Park, Loch Lommond ski resort, Thunder Bay Tournament Centre, and Kamview Nordic Ski Centre. Whether traveling for business or for pleasure, the BEST WESTERN PLUS Nor'Wester Hotel & Conference Centre has it all! Featuring an indoor swimming pool, hot tub, private steam and sauna rooms, and a full scale fitness centre. Situated in beautiful Thunder Bay, Ontario, this hotel provides guests with exceptional customer service, superb full-service amenities and an unbeatable Nor'Wester Mountain location, only 7 minutes from downtown. Guests will be treated to spacious guest rooms featuring cable television, Flat Screen TV's, Fridges, and free high-speed wireless Internet access. Suites are also available to accommodate the entire family. For a more comfortable stay on the road, our well appointed standard rooms or our luxurious suites will meet or exceed your expectations. We look forward to your next stay! ... more   less 

Additional Information about BEST WESTERN PLUS Norwester Hotel & Conference Centre

Address: 2080 Highway 61, Thunder Bay, Ontario P7J 1B8, Canada
Region: Canada > Ontario > Thunder Bay
Price Range: €84 - €125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Norwester Hotel & Conference Centre 3*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline and Best Western so you can book your BEST WESTERN PLUS Norwester Hotel & Conference Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Nor`Wester Hotel And Conference Centre
Best Western Thunder Bay
Thunder Bay Best Western
BEST WESTERN PLUS Norwester Hotel & Conference Centre Canada/Thunder Bay
Hotel Style:
#1 Green Hotel in Thunder Bay
#2 Business Hotel in Thunder Bay
#2 Family Hotel in Thunder Bay
#3 Best Value Hotel in Thunder Bay
#4 Romantic Hotel in Thunder Bay
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Norwester Hotel & Conference Centre staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Norwester Hotel & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have outside access, whether on the ground floor which can take you directly to your vehicle, or on the second floor which gives you the ability to enjoy the balcony. We always ask for a mountain view room, allowing a beautiful view of the mountain and outdoor fountain and yard.”
 of 5 bubbles juliemZ1861NT, 18 Mar 2017 | Read review
“If you can the mountain view is great ask for that also the King size bedrooms were very roomy and nicely laid out. ”
 of 5 bubbles karen601953, 13 Mar 2017 | Read review
“I would stay there again.I would think twice about eating there though.”
 of 5 bubbles thiam2017, 9 Mar 2017 | Read review
“be ready for a comfortable and relaxing experience”
 of 5 bubbles stevemD6723AT, 8 Mar 2017 | Read review
“You can drive up to ground floor rooms, ask for mountain view”
 of 5 bubbles charlesmZ3181PP, 26 Feb 2017 | Read review
5 of 5