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The Parlour Inn

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362 Reviews from our TripAdvisor Community

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Showing 360: English reviews
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St. Catharines
Reviewed 1 week ago

We travelled to Stratford on Saturday April 15th for a one night stay at the Parlour Inn as part of a deal that we purchased on TravelZoo. Parking is adjacent to the hotel, lots of spaces, and no charge (which is an anomaly in today's society). Check in was very quick and efficient. Front desk attendant was helpful with suggestions...

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Helpful?
Thank Sloan55
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Sloan55, We are delighted that you took part in the TravelZoo package and stayed with us. I have shared your wonderful review and comments with the entire team. We look forward to having you return to stay and dine with us in the future. You will have to leave a little space the next time for a piece of...

Boston, Massachusetts
HOTEL’S FAVOURITE REVIEW
Reviewed 27 September 2016

I was invited to Stratford to see several plays and my friends had been raving about their hotel. When we arrived I was impressed with how lovely it was. The hospitality from the front desk, to the maid service, to the pub & waitstaff was incredible. They couldn't have been nicer or more helpful. We grabbed a bite in the...

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Helpful?
Thank 6Minnie1
About Hotel's Favourite Review
Michael E, General Manager at The Parlour Inn, responded to this review

Dear 6Minnie1, Thank you for your review and for rating us a 10! Were delighted that your friends had raved about our hotel, and we are so very happy to took the opportunity to stay with us. We look forward to having you return during future visits to Stratford. Kindest regards Michael Ewart General Manager

Hamilton, Canada
Reviewed 4 weeks ago

My partner and I received a very generous gift card for the Vintage Inns and when checking out the possible locations decided to go with the Parlour Inn in Stratford for our mid week two night escape in March. We arrived to friendly staff and had booked a Deluxe King Suite. We went to Room 304 to begin our adventure....

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Helpful?
Thank David B
Michael E, General Manager at The Parlour Inn, responded to this review

Dear David B, Thank you for your review and kind words and for your feedback on the finer details. I have shared your comments with the entire team. We look forward to having you return during future visits to Stratford. Kindest regards, Michael Ewart General Manager

Reviewed 28 February 2017 via mobile

We stayed in the fireplace suite, this two room suite was smaller than I had expected but cozy and well laid out. We enjoyed the double sided fireplace as well as the jetted tub. Service from hotel staff was excellent. We had dinner in the hotel and the food and service was good, but not amazing like the restaurants at...

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Helpful?
Thank Stephanie W
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Stephanie W, Thank you for your kind review and we look forward to having you return in the warmer weather. Stratford is amazing in the summer time, there is so much to see and do. Kindest regards, Michael Ewart General Manager The Parlour Inn.

Toronto, Canada
Reviewed 24 February 2017

A nicely restored historic property with city center location, ample free parking, helpful and genuinely friendly staff, well-prepared dinners and special breakfast deal for guests, white linen service for all meals, extremely clean and neat throughout, quiet guest room with comfortable bed, modern conveniences, complimentary bottle of wine (this may be an off-season "special") and free wifi.

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Helpful?
Thank twopercent
Michael E, General Manager at The Parlour Inn, responded to this review

Dear twopercent, Thank you for your wonderful review and kind remarks. We look forward to welcoming you back during future visits to Stratford. Kindest regards, Michael Ewart General Manager

Toronto, Canada
Reviewed 29 January 2017

My husband and I had a lovely "escape" at the Parlour Inn. We had a large, very well appointed room with extremely comfortable beds but the highlight was our waitress's recommendation of Pavlova for dessert. She said it was "world famous" and it should be! Soooo good! The staff were very friendly and helpful. Referring us to the chocolate Shop...

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Helpful?
Thank Nancy M
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Nancy M, Thank you for your review of the Parlour Inn. Our pastry chef who makes the Pavlova has been with the company for 25 years and it's her way of making it that makes our Pavlova outshine the rest. Pretty proud GM here to work with employees such as our Pavlova Queen and the rest of the team...

Canada
Reviewed 17 January 2017

Last Spring the four of us (2 couples) drove to Stratford to see "Shakespeare in Love" which was an excellent comedy at the Avon Theatre. The Inn was less than 5 minutes walking so it was a perfect spot, with free parking, a rose on the bed, spotlessly clean rooms, gracious staff, and a turn of the century charm. We...

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Helpful?
Thank AndieCanada
Michael E, General Manager at The Parlour Inn, responded to this review

Dear AndieCanada, Thank you for your review and your feedback. We are delighted that overall we were able to provide you wish a wonderful stay and breakfast, but are disappointed in hearing that we did not hit the mark during dinner service. We hope that during your next visit to Stratford you will stay with us and give us another...

Reviewed 8 January 2017 via mobile

My husband and I spent the night shortly before the arrival of our second child. The hotel is lovely with a great restaurant and very centrally located. Close to all of the shops in Startford. Highly recommended. Will stay again.

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Helpful?
Thank Sheri D
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Sheri D, Thank you for your review of the Parlour Inn and CONGRATULATIONS! We welcome you back anytime and we wish you only happiness with your new bundle of joy. Michael Ewart General Manager

Toronto
Reviewed 7 January 2017 via mobile

Experienced great service at the bar in the Parlour last night. My family got together for drinks in the bar spontaneously for an impromptu wake for my Dad. The staff accommodated us moving around tables etc and gave us great service all night. I really appreciated their hospitality. This is a great place to stay overnight in Stratford. I always...

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Helpful?
Thank Tlitz77
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Tlitz77, Thank you for review and kind words. We send our condolences to you and your family and are sorry for your loss. Michael Ewart General Manager

London, Canada
Reviewed 29 December 2016

We are regular visitors to Stratford which is a wonderful town. The Parlour in is where we always stay. The rooms are comfortable, the location perfect, staff are pleasant. This review is focused on the Gastropub which is the Inn's restaurant/bar. On our last visit we thoroughly enjoyed the ambience of the lounge chairs in the bar area where we...

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Helpful?
Thank Michael H
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Michael H, Thank you for your review and kind words, which I have shared with the entire team. We strive to provide our guests with excellence and we are happy from your posting above that we succeeded. We look forward to having you return to dine and stay with us in the future. Wishing you a bright and happy...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Welcome to The Parlour Inn !Downtown. This historic property is located in the heart of the downtown and just minutes away from Stratford's business parks, Stratford festival theatres and adjacent to the University of Waterloo Stratford Campus. Fantastic dining room and gastro-pub on site. Meeting and conference rooms available. ... more   less 

Additional Information about The Parlour Inn

Address: 101 Wellington St, Stratford, Ontario N5A 2L4, Canada (Formerly BEST WESTERN PLUS The Parlour Historic Inn & Suites)
Region: Canada > Ontario > Stratford
Price Range: €106 - €214 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Parlour Inn 3.5*
Number of rooms: 28
Reservation Options:
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Also Known As:
Best Western Plus The Parlour Historic Hotel Stratford
Best Western Stratford
Stratford Best Western
The Parlour Inn Stratford, Canada - Ontario
Hotel Style:
#4 Romantic Hotel in Stratford
#5 Family Hotel in Stratford
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Questions & Answers

Here's what travellers have asked, with answers from The Parlour Inn staff and other travellers.
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Questions? Get answers from The Parlour Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor, Hamilton Suite is situated right beside the elevator. No noise noticeable from it.”
Sloan55, 17 Apr 2017 | Read review
“Large parking lot with easy access to the hotel. the third floor was very quiet.”
nancymM4364GI, 29 Jan 2017 | Read review
“This is a very small and quaint property. I was close to the elevator, but you did not hear any extra noises.”
kareno184, 4 Nov 2016 | Read review
“We had 303, a bit small but comfy”
barronstrat, 2 Nov 2016 | Read review
“Treat yourself, upgrade to the suite with two way fireplace.”
stevenbH1853KZ, 31 Oct 2016 | Read review
5 of 5