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Best Western St. Catharines Hotel & Conference Centre

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Traveller (96)
Room & Suite (42)
Traveller (96)
Room & Suite (42)
Dining (12)
Overview
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2 North Service Rd, St. Catharines, Ontario L2N 4G9 Canada See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
Additional information
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Offers from Best Western St. Catharines Hotel & Conference Centre
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Rooms
2 Dec3 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (581)
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All reviews outdoor pool mini golf niagara falls hot tub fitness center fairview mall sports bar early check clean hotel fridge and microwave yogurt family wedding convenient location qew highway easy access minute drive niagara area
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1 - 5 of 564 reviews
Reviewed 2 weeks ago

Older hotel with poor HVAC system, showers that are less than expected, TV in SD (really it's 2018). Check-in was very poor, told to go away for 30 minutes, came back to huge lineup, had to leave to go back to the rink, didn't check...More

Review collected in partnership with Best Western
Thank seanf862
Response from stelly N, General Manager at Best Western St. Catharines Hotel & Conference CentreResponded 1 week ago

We apologize that we did not meet your expectations, we do our best to accommodate every customer. Our check in time is 4:00pm we do our best to accommodate early check ins but we can not always guarantee that rooms will be cleaned for a...More

Hotel's Favourite
Reviewed 30 September 2018 via mobile

Front desk are very friendly and amazing to work with. Location is just off the QEW and is close to everything. Took a slew of clients to the Wrigley’s restaurant on site , regular pub food , again excellent service and very friendly. My clients...More

1  Thank everett61
Response from stelly N, General Manager at Best Western St. Catharines Hotel & Conference CentreResponded 4 October 2018

Thank you for staying with us, we can't wait for your return.

Reviewed 3 weeks ago

Friendly staff, overall clean hotel. Our room was in the Executive suites area which was key card entry only (a nice bonus), however our bed was lumpy and uncomfortable, and the soundproofing on the door and windows was non-existent. Ear plugs recommended! Location was fine,...More

Thank Nicole L
Response from stelly N, General Manager at Best Western St. Catharines Hotel & Conference CentreResponded 3 weeks ago

Thank you for your feedback, we hope you will return to see the changes we have made.

Reviewed 4 weeks ago

The hotel stay was excellent. The staff was very courteous and friendly. The room was very clean, the bed was comfortable. Breakfast was good also. We thought that we were lost and the hotel clerk guided our way.

Review collected in partnership with Best Western
Thank mariacalhoun287
Response from stelly N, General Manager at Best Western St. Catharines Hotel & Conference CentreResponded 4 weeks ago

Thank you for staying with us, we appreciate your feedback!

Reviewed 5 weeks ago

Close to wineries and good restaurants this hotel was a good place to stay. It does appear to be a popular place for sports teams to be so if you want quiet ask for the Executive wing if possible. This was our second time using...More

Review collected in partnership with Best Western
Thank Q5184USjenniferc
Response from stelly N, General Manager at Best Western St. Catharines Hotel & Conference CentreResponded 4 weeks ago

Thank you for sharing your experience, we appreciate your feedback. We are so happy to hear that you got to enjoy our wineriers in Niagara, we hope to see you again soon.

View more reviews
About
Description
On your St. Catharines-Niagara Falls vacation getaway, visit the Best Western St Catharines hotel for your Niagara Falls vacation or business trip. Centrally located only ten minutes from the Niagara Falls as More well as close to area businesses and Niagara-area attractions and wineries. Corporate guests can easily get to area meetings in St. Catharines, Ontario thanks to our hotel's location near General Motors, Welland Canal, Niagara College and Brock University. We make it easy to do business by providing free Wi-Fi Internet access, rooms designed for business guests and meeting rooms with over 4,000 sq. ft. of flexible space and full catering services. Few hotels offer the friendly service our staff provides to every guest and your pets. Families love us because our hotel's location is near Niagara Falls and area attractions, including Old Port Dalhousie, the Shaw Festival, Skylon Tower and Niagara wineries. Our hotel's guests can easily enjoy local tours, golf courses, shopping and museums in St. Catharines, Niagara-on-the-lake and Niagara Falls, Ontario. The BEST WESTERN St. Catharines Hotel and Conference Centre's amenities are the region's best. You can enjoy both an indoor and a seasonal, outdoor pool. Reflexions fitness centre is available on site, and includes daily water aerobics for adults, as well as steam rooms. Enjoy the private courtyard area which is great for kids as they love our mini-golf course. Relax after a long work day at Wrigley's Sports Bar for bite to eat or catch a game on anyone of over 20 flat screen TVs that surround the restaurant. We look forward to your visit! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Room Service
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Beachfront
Bar/Lounge
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Contact Information
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
142
Price range
US$94 - US$187 (Based on Average Rates for a Standard Room)
Formerly known as
BEST WESTERN St Catharines Hotel & Conference Centre
Also Known As
Best Western St. Catharines Hotel St. Catharines
,
Holiday Inn St Catharines
,
St. Catharines Holiday Inn
Location
Canada > Ontario > St. Catharines
Hotel class
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Contact Information
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
142
Price range
US$94 - US$187 (Based on Average Rates for a Standard Room)
Formerly known as
BEST WESTERN St Catharines Hotel & Conference Centre
Also Known As
Best Western St. Catharines Hotel St. Catharines
,
Holiday Inn St Catharines
,
St. Catharines Holiday Inn
Location
Canada > Ontario > St. Catharines
Photos
Traveller (96)
Room & Suite (42)
Dining (12)
Pool & Beach (8)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
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Questions & Answers
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Kandy K
6 November 2017|
AnswerShow all 9 answers
Response from James K | Reviewed this property |
large centre w indoor pool never used it ..Too busy.
0
Votes
Terrance K
24 December 2016|
AnswerShow all 4 answers
Response from Marcel P | Reviewed this property |
they have both an indoor and outdoor pool as well as a sauna
1
Vote
Ren026
28 July 2016|
AnswerShow all 2 answers
Response from LondonRN | Reviewed this property |
Note from the hotel !!!
0
Votes
Room Tips
"Be aware that there is an outdoor pool which might be noisy during the summer."
sharonn484
9 Oct 2018
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"Stayed in the Executive Wing, no children, no randoms walking through."
jessicadO4775PQ
24 Sep 2018
Read review
"Easy travel access and excellent attention to detail."
goinganywherewecango
11 Apr 2018
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"main floor is great with sliding doors to a patio area."
TFitzy82
7 Mar 2018
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