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Holiday Inn Express - Sault Ste. Marie

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Holiday Inn Express - Sault Ste. Marie
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259 Reviews from our TripAdvisor Community

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Showing 256: English reviews
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Reviewed yesterday NEWvia mobile

Thank you so much for a wonderful stay. Professional staff catered to a large family gathering effortlessly. Rooms were clean, well appointed and above all, comfortable. Couldn't believe you offered a free washer/dryer in house. Wouldn't hesitate staying here again.

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Helpful?
Thank Carey P
Reviewed 2 weeks ago

We stayed here before and after a trip to Traverse City. This hotel was clean, staff was cheerful and breakfast was awesome. The pool was great too. On the second stay on way back our room layout changed a bit which was neat... we've never seen the 2 bedroom have a bit of a different closet area. Would stay here...

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Thank 243deec
Michelle C, Front Office Manager at Holiday Inn Express - Sault Ste. Marie, responded to this review

Hello 243deec, Thank you so much for taking the time to write this wonderful 5/5 star review! I am so happy to hear that you were able to enjoy your first stay so much that you decided to stay with us again! I can only hope that we can welcome you back again soon! Have a wonderful day Michelle C...

Reviewed 4 weeks ago via mobile

We were originally booked at the Quality Inn and then we were called and told that the pool would be closed for maintenance. We changed hotels at the last minute because we use the pool daily. We stayed 5 nights while visiting family. The service at the Holiday Inn Express was second to none ! The breakfast every morning was...

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Helpful?
Thank salmonid123
Michelle C, Front Office Manager at Holiday Inn Express - Sault Ste. Marie, responded to this review

Hello Salmonid123, Thank you so much for taking the time to write this fantastic 4/5 star review! I am so glad you made the last minute switch and we were able to meet and exceed your expectations! The team and I look forward to welcoming you back again soon on your return visit! Have a great day Michelle C Guest...

Reviewed 15 January 2017 via mobile

Sitting in the Holiday Inn Express in Sault Ste Marie and have been treated friendly and services outstanding. All staff I've met have been the best. I am highly recommending Holiday Inn Express and will be saying here again. Thank you John, Penny and Julianne you make being away from home feel like home👏👌🌟😀

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Thank Elaine S
Michelle C, Front Office Manager at Holiday Inn Express - Sault Ste. Marie, responded to this review

Hello Elaine S, Thank you so much for taking the time to write this wonderful 5/5 star review! I am so happy that you consider us to be your home away from home. I will pass on your kind remarks to John, Penny and Gillian. We are truly grateful to have such wonderful return guests such as yourself. We look...

Oakville, Canada
Reviewed 4 January 2017

This is a newly updated hotel that is best suited for families, or those needing a place to stay for a few days when visiting SSM. There is a small but clean pool and hottub, and a sauna which was not working when we were there. The breakfast area is kept clean and there are many basic items to choose...

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Helpful?
Thank ChinookTravel_12
Michelle C, Front Office Manager at Holiday Inn Express - Sault Ste. Marie, responded to this review

Good Day ChinookTravel_12, Thank you so much for taking the time to write this wonderful 4/5 star review! I am so happy to hear that you were able to enjoy your stay! I do apologize about the Sauna being out of order during your stay, we are currently waiting for a replacement part and hope to have it up and...

Reviewed 1 December 2016

I was working at the local college and knew a sports team was staying at the hotel still very quiet and peaceful. The front desk even let us stay in the hottub a little late. Very helpful and friendly.

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Helpful?
Thank kris u
Michelle C, Front Office Manager at Holiday Inn Express - Sault Ste. Marie, responded to this review

Hello kris u, Thank you so much for taking the time to write this wonderful 5/5 star review! I am so thrilled to know that you were able to enjoy your stay! I can only hope that we can welcome you back again in the near future! Have a wonderful day Michelle C Guest Services Supervisor

Amherstburg, Canada
Reviewed 8 November 2016

Friendly staff....willing to help and know where sites to see are....comfortable bed and that's always the best...next to hockey arena...across from mall...great breakfast included with say....we were there for two nights ...very relaxing...thanks

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Thank thedunnsfamily
Michelle C, Front Office Manager at Holiday Inn Express - Sault Ste. Marie, responded to this review

Hello thedunnsfamily! Thank you so much for taking the time to write this amazing 5/5 star review! I am so glad you were able to enjoy your stay! Especially those beds! It's like sleeping on a marshmallow! So soft and cozy! I am so happy that you were able to recognize the fantastic knowledgeable staff I have the privilege to...

Reviewed 18 October 2016 via mobile

Stayed here for a couple nights while working in town. The staff is extremely friendly and the breakfast was plentiful and hot. The rooms are very clean and beds are great. The front desk staff were extremely accommodating when my job ram over and I needed to stay another night.

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Thank Scott C
Michelle C, Front Office Manager at Holiday Inn Express - Sault Ste. Marie, responded to this review

Hello Scott C, Thank you so much for taking the time to write this wonderful 5/5 star review! We were so pleased to serve you during your recent business trip! I am so happy we were able to accommodate you for your extra night stays! My only hope is that we can welcome you back again in the near future!...

Waterloo, Canada
Reviewed 12 October 2016

We stayed here two nights as part of an Agawa Canyon train tour. The location is great for this and also close to a mall and Casino. We didn't use the pool or fitness facilities but seemed quite nice for an 'express' hotel. Seemed a little expensive but we were there at prime time for fall colours and booked as...

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Helpful?
Thank BHorst
Michelle C, Front Office Manager at Holiday Inn Express - Sault Ste. Marie, responded to this review

Hello BHorst, Thank you so much for taking the time to write this wonderful 4/5 star review! I am so glad that you were able to enjoy everything with your stay! Thank you so much for your great suggestions in regards to the breakfast! We are looking into making the breakfast more efficient for the future so your suggestions are...

Aylmer, Canada
Reviewed 8 October 2016

Everything was fabulous at this hotel, we were early, our room was ready. The hotel was very clean, rooms, halls. Great breakfast. The staff was very friendly and helpful. The beds were very comfortable.

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Helpful?
Thank Joanne1382
Michelle C, Front Office Manager at Holiday Inn Express - Sault Ste. Marie, responded to this review

Hello Joanne1382, Thank you so much for taking the time to write this wonderful 5/5 star review! I am so glad to hear that you enjoyed everything with your stay! I can only hope that we will be able to welcome you "home" again soon! Safe Travels Michelle C Guest Services Supervisor

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Holiday Inn Express - Sault Ste. Marie

Address: 320 Bay St, Sault Ste. Marie, Ontario P6A 1X1, Canada (Formerly Days Inn - Sault Ste. Marie)
Region: Canada > Ontario > Northeastern Ontario > Sault Ste. Marie
Price Range: €81 - €134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express - Sault Ste. Marie 2.5*
Number of rooms: 115
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Also Known As:
Days Inn - Sault Ste. Marie Hotel Sault Ste. Marie
Sault Ste. Marie Days Inn
Holiday Inn Express - Sault Ste. Marie Ontario, Canada
Hotel Style:
#2 Romantic Hotel in Sault Ste. Marie
#3 Family Hotel in Sault Ste. Marie
#6 Business Hotel in Sault Ste. Marie
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express - Sault Ste. Marie staff and other travellers.
8 questions
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Hudsonville, Michigan
4 months ago
Sault St. Marie
3 months ago
Blind River, Canada
8 months ago
Ontario, Canada
11 months ago

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Questions? Get answers from Holiday Inn Express - Sault Ste. Marie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“some rooms face the Station Mall- fairly quiet though.”
 of 5 bubbles ChinookTravel_12, 4 Jan 2017 | Read review
“Get lower floor room and use the stairs since elevators are slow and full”
 of 5 bubbles BHorst, 12 Oct 2016 | Read review
“Rooms on the inside of the back of the hotel are away from the road and quieter.”
 of 5 bubbles SBW6, 21 Sep 2016 | Read review
“Our room at the back of the hotel was quiet”
 of 5 bubbles UKMaggiemay, 17 Sep 2016 | Read review
“King room was great!”
 of 5 bubbles kcrager5466, 15 Sep 2016 | Read review
5 of 5