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Comfort Inn

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124 Reviews from our TripAdvisor Community

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Showing 121: English reviews
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Abbotsford, Canada
Reviewed 2 days ago NEW

We chose the Comfort Inn as it was very conveniently placed and we did not want to spend the money for something more extravagant like the Tower Hotel. However, once in the room, I noticed the bed skirt needs replacing. I see little things like this that irk me because the cost of the room is certainly enough to replace...

1Thank 1946HappyCamper
Hamilton, Canada
Reviewed 3 weeks ago via mobile

We recently stayed at this property while on a road trip. We were placed in a lower level room with a sliding door. This was wonderful to let the dog out. No other hotel on our trip had this feature. The hotel is near every type of business (McDonalds, Staples, Swiss Chalet, Metro Grocery) which was very helpful for us....

Thank HeatherTiede
Marilyn R, General Manager at Comfort Inn, responded to this review

We are thrilled to hear that you enjoyed your stay with us. So glad we were able to make it comfortable for both you and your puppy! Thank you for your lovely comments. Much appreciated.

Taipei, Taiwan
Reviewed 4 weeks ago via mobile

Driving into Sault Ste Marie, instead of booking online I decided to call up the comfort inn and see if they had pet friendly rooms available. They did! The hotel was clean and well kept. The concierge was friendly and helpful. Its right next door to staples, Mcdonalds, KFC and Tacobell. There were many side entrances. The rooms were not...

Thank Eunice L
Marilyn R, General Manager at Comfort Inn, responded to this review

We are so delighted to hear that you enjoyed your stay. Many thanks for the lovely accolades. You made our day! I will be sure to share your comments with the team.

Northern Ontario
Reviewed 1 March 2017

we were at the Comfort Inn for 2 nights in Feb 2017. It was a long drive from Kapuskasing to Sault so we were very happy that the check-in was fast. The room smelled fresh as we walked in and everything was in order. We appreciated and enjoyed the variety of items from the hot/cold breakfast in the morning; there...

Thank mlbedard
Marilyn R, General Manager at Comfort Inn, responded to this review

We are extremely delighted to hear of your wonderful stay. We are so glad you enjoyed it. From our whole team here at Comfort Inn we wish to thank you for such kind words of praise. We really appreciate it!

Barrie, Canada
Reviewed 21 February 2017

The staff were fantastic! Very friendly and accommodating as we needed to change our room from one king bed, to two double beds (my step daughter joined us for the trip). The room itself was nice, just had a smell to it (kind of like cat urine). We think it may be due to that the room used to be...

Thank kimkim73
Marilyn R, General Manager at Comfort Inn, responded to this review

We are delighted to hear that you enjoyed your stay. We do apologize for the odour in your room. We do have guests that, from time to time, travel with their pets and bring them into rooms unannounced. We have been a non smoking hotel for many, many years, as well as a complete renovation just 2 years ago. Thank...

Reviewed 18 February 2017 via mobile

I booked this place due to the fact that the two other hotels I normally stay at in the Soo were full. I would say it's average all the way around. Clean and comfortable but for the same price at other Hotels you get so much more. No elevator here...no pool and the fitness centre was closed for some reason...

Thank Ben G
Marilyn R, General Manager at Comfort Inn, responded to this review

Thank you so much for your kind words regarding your stay. So glad we were able to accommodate you. Thanks for staying!

Reviewed 8 February 2017 via mobile

Well maintained hotel, easy access to rooms on ground floor via patio doors etc. Front desk agent was very friendly, understood I was travelling on a budget and didn't withhold massive unnecessary amounts on my credit card. Perhaps one of the best continental breakfasts offerings where you serve yourself buffet style that's I've encountered . Thanks guys!

Thank Johnathan P
Marilyn R, General Manager at Comfort Inn, responded to this review

How wonderful of you. We thank you so much for such lovely comments regarding your stay with us. So glad you enjoyed it!

Calgary, Canada
Reviewed 4 January 2017

Booked a pet room just for an overnight stop. All staff that I interacted with were super nice and friendly. A big plus was that the pet room had its own sliding door so it was easy to take the dog out and transport the luggage :) also the complimentary breakfast was really good for the price of the hotel...

Thank silenttiger
Reviewed 1 December 2016 via mobile

The hotel is clean, the bed and pillows are excellent. I would have give it a five star on appearance. But at 1am a group started to party, I went to desk and they said they would take care of it. Fifteen minutes later it gets louder, there is spoons, guitar, drums and yes Yodelling. Phoned front desk. They say...

Thank Joan S
Marilyn R, General Manager at Comfort Inn, responded to this review

Thank you for your comments regarding your stay. We had a group of seniors stay with us for a Country Music Awards show, and, yes, they broke out the instruments after the show. We quickly moved them to our hospitality room as to not bother the rest of our guests. We do apologize for the inconvenience this had caused you...

Reviewed 24 November 2016

I stayed here a few years ago and selected this Comfort Inn once again for my most recent visit to SSM. The facility is clean, quiet and comfortable. There are a number of restaurant choices nearby and the location is easily accessible. As was the case when I stayed here before, the courtesy and friendly demeanour of the staff is...

Thank anacreon100
Marilyn R, General Manager at Comfort Inn, responded to this review

Thank you for responding to our survey with such lovely compliments. We are delighted to hear that you enjoyed your stay with us. On a sidenote, our "pothole" has been repaired. We just had to wait for the weeks of bad weather and rain to subside! All fixed now! We hope to see you again someday when your travels take...

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  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Comfort Inn

Address: 333 Great Northern Rd, Sault Ste. Marie, Ontario P6B 4Z8, Canada
Region: Canada > Ontario > Northeastern Ontario > Sault Ste. Marie
Price Range: €65 - €126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Comfort Hotel Sault Ste. Marie
Comfort Inn Sault Ste. Marie, Ontario, Canada
Sault Ste. Marie Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
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Questions? Get answers from Comfort Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The ground floor at the back has a large patio, but no chairs. Nice place to sit with a cup of coffee.”
  • Fridge and microwave hidden in cabinet
  • Room good, but note the dips in the mattress - needs replacing.
  • OUt our patio door to the parking in back. Could sit out here.
  • Bedskirt needs replacing - note peanut...
1946HappyCamper, 27 Apr 2017 | Read review
“our main floor room was not very large but was nice and cosy”
mlbedard, 1 Mar 2017 | Read review
“No elevators, but stairs are convenient.”
nancycS7210YG, 18 Oct 2016 | Read review
“Best tip I can offer is to stay somewhere else”
ColindeBain241, 15 Oct 2016 | Read review
“There are none”
Edmanvan, 12 Oct 2016 | Read review
5 of 5