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BEST WESTERN PLUS Guildwood Inn

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#2 of 16 Hotels in Sarnia
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Guildwood Inn
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306 Reviews from our TripAdvisor Community

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Showing 302: English reviews
Toronto, ON
Reviewed 11 September 2016

The service was good from everyone I dealt with, and the location was great - near the bridge and not far from downtown. But the room was damp and clammy (I had to move once from one really clammy to one that was better and less humid - but I still bought a portable small dehumidifier), and it was generally...

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Helpful?
Thank roseandribbons
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

I want to personally apologize for the experience you had. We strive to exceed the expectations of every guest and clearly we did not accomplish this with you. On behalf of the entire staff, I sincerely apologize. I appreciate you taking the time to comment on exactly what went wrong. We will use this as an opportunity to review our...

Sarnia, Canada
Reviewed 5 September 2016

Worked here way back when and loved it..paid for college as a waitress. It still has so many memories..renovated to this era but the staff and service quality is still the same. We needed a break from dust etc and picked my favourite place in Sarnia and had a nice date night and great sleep with a super bed and...

Review collected in partnership with Best Western
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Helpful?
Thank Maggie9172015
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Thank you so much for your feedback. We will share it with all our staff. We are so happy you enjoyed your night and we look forward to seeing you again soon.

Macomb, Michigan
Reviewed 4 September 2016

Have stayed at this hotel a number of times. It is in a pleasant area close to the St. Clair River and Lake Huron. Also very close to the Bluewater Bridge between Michigan and Ontario. The staff are friendly and rooms are clean and well maintained.

Review collected in partnership with Best Western
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Helpful?
Thank B4183CEjoans
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Thank you for the nice review. We really appreciate your feedback and I will be sure to pass it on to the staff. Thank you so much for staying with us and we hope to see you again in the near future.

Windsor, Canada
Reviewed 2 September 2016

I enjoy the first floor rooms because you have your own little seating area outside. The beds and pillows are very comfortable and staff are amazing. ZThe casino and yaught club are down the street if you would like to go for a nice little walk. I use this hotel for both liesure and work.

Review collected in partnership with Best Western
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Helpful?
Thank Sheri K
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Thank you! So nice to hear that you enjoy your stay with us each and every time. We really appreciate your business and we are so pleased you have enjoyed many stays with us. We look forward to seeing you again soon!

Brantford
Reviewed 2 September 2016

My wife and I were heading home from a visit along the west coast of Ontario and it was near time we called it a day. We have both stayed and the Inn in the past as I have travelled to Sarnia for work before. Everything is EXCELLENT- the location is perfect, the food ( supper and breakfast _ were...

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Helpful?
Thank Jake F
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Thank you so much for the great review. We are pleased you enjoyed your stay with us. It has been a very difficult summer controlling the humidity in the rooms and do apologize for the dampness. We really appreciate your great comments and we hope that you will be back to visit soon.

Barrie, Canada
Reviewed 1 September 2016 via mobile

We loved this very clean and friendly hotel. From the housekeeper to the front desk all of them we met welcomed us with a hello and smile. We had a small dog with us and we were very happy with our spacious room. It was clean and comfortable and we would definitely return again and recommend. Location perfect and the...

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Helpful?
Thank roadtrippin71
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Good morning and thank you so much for your wonderful review. The staff here at the hotel really pride themselves on the service they offer and we are so pleased that you happy with our service. Please enjoy your travels and we look forward to seeing you again.

england
Reviewed 29 August 2016 via mobile

We booked this relatively last minute. It's close to the bridge coming over the border. The district it's in isn't that attractive but the hotel was welcoming and the rooms were OK. We had a mix up in that one of us was allocated a room with someone already in and so had to sleep in "the meeting room" as...

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Helpful?
Thank citybluemoon
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Thank you so much for your review. My apologies to the individual who was assigned to our hospitality suite. We do hold meetings in that room on occasion when all other meeting rooms are occupied. We really appreciate your business and hope to see you again in the near future.

new york
Reviewed 24 August 2016

We decided to stop last minute on our way to up north in Michigan.We expected just a place to rest before heading out the next morning.What we got was so much more. It was easy to find and had a pretty lobby with soft lighting.The young lady checking us in was the friendliest and gave us a wonderful welcome. Our...

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Helpful?
Thank HeidiNewYork
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Thanks!! We are thrilled that you had a wonderful stay with us. Our staff here really pride themselves on providing the best possible service. We look forward to seeing you again soon here at the Best Western Guildwood Inn.

Reviewed 23 August 2016 via mobile

I needed a quiet night to rest up after a long week. That's exactly what I got. The room with King bed, sofa and desk was very clean, very quiet (even with a wedding party present) and very nicely decorated. The bed was extremely comfortable, bathroom was well equipped with towels and amenities. Nice big screen tv and hidden bar...

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Helpful?
Thank Paul S
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Great comments...thank you! We are so pleased you had a wonderful stay with us. I will be sure to pass on all comments to our staff. Please come visit us again soon and we will be happy to extend our hospitality once again.

Toronto, Canada
Reviewed 23 August 2016

Stayed at the hotel for work, been going to this BW whenever I am in town. It's a great location and I love the services provided by staff. Issue experienced this visit include: The 'sealed' cup in the washroom had a soapy smell/mold buildup inside it. Also, stains on the towels.... SUMMARY: PROS: Excellent! Great location, Newly Renovated Hotel! Extremely...

Review collected in partnership with Best Western
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Helpful?
Thank Wilfred S
Dena E, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Thank you very much for your review and comments. My sincere apologies regarding the towels, this is definitely something that we do not wish our guests to experience. From this we have put much better "checks" in place. We really appreciate the fantastic comments regarding the staff and the hotel itself and we hope to see you again in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about BEST WESTERN PLUS Guildwood Inn

Address: 1400 Venetian Blvd, Sarnia, Ontario N7T 7W6, Canada
Region: Canada > Ontario > Sarnia
Price Range: €90 - €130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Guildwood Inn 3*
Number of rooms: 95
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Also Known As:
Best Western Guildwood Hotel Sarnia
Best Western Sarnia
Sarnia Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Guildwood Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Guildwood Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Enjoy the front patio.”
 of 5 bubbles lstelter1, 1 Oct 2016 | Read review
“reserve the suite”
 of 5 bubbles JudyB528, 30 Sep 2016 | Read review
“Ground floor for smokers.”
 of 5 bubbles johnbuoy58, 24 Sep 2016 | Read review
“if available ask for one facing the pool on the second floor- nice view”
 of 5 bubbles jakef927, 2 Sep 2016 | Read review
“Ground floor rooms if you want to sit outside under a tree.”
 of 5 bubbles Joe_Ursano, 21 Aug 2016 | Read review
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