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The Metcalfe Hotel

Traveller (360)
Room & Suite (189)
Pool & Beach (19)
Certificate of Excellence
Overview
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123 Metcalfe St, Ottawa, Ontario K1P 5L9 Canada See on map
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star accommodation
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Rooms
3 Feb4 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,181)
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1,026 results
Traveller rating
402
433
135
39
17
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LanguageEnglish
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402
433
135
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17
Show reviews that mention
All reviews indigo hotel parliament hill laminate flooring downtown ottawa byward market parking garage front desk staff location is great tim hortons bed was very comfortable corner room rideau canal sparks street national gallery mini fridge coffee maker atrium
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1 - 5 of 1,026 reviews
Reviewed 2 weeks ago via mobile

Stayed 3 nights at this small very quiet hotel. Staff very friendly and answered all our questions about the area. Had made a reservation for the The Rox on our arrival night. Not needed as we were the only ones in the restaurant. Had a...More

Date of stay: January 2019
Thank mbg298
Response from MetcalfeGM, General Manager at The Metcalfe HotelResponded 2 weeks ago

Thank you mgb298 for the 5 Star Review! We are delighted you enjoyed your experience with us from our very friendly staff to our central location. We hope to see you again soon! Best, Kim, General Manager

Hotel's Favourite
Reviewed 18 July 2018

Very clean, well located and super confortable hotel downtown ottawa. Walking distance from everything and super friendly and professional staff. The decor is very different from hotel chains and makes it a nice warm experience. very well priced for the quality

Date of stay: July 2018
3  Thank JpParent
Response from MetcalfeGM, General Manager at The Metcalfe HotelResponded 19 July 2018

Thank you for the 5 Star Review JpParent! We are delighted you enjoyed your stay with us from the central location to our friendly staff to our cleanliness. We look forward to seeing you back again soon! Best, Kim, General Manager

Reviewed 2 weeks ago via mobile

This is a great hotel located right downtown and it close to everything. The room is clean and quiet, I stay here for business trip almost one month. The cleaner Maria and staff really make this hotel a perfect experience. I cannot recommend it highly...More

Date of stay: January 2019
Thank Lisa910825
Response from MetcalfeGM, General Manager at The Metcalfe HotelResponded 2 weeks ago

Thank you for the 5 Star Review Lisa910825! We are delighted you have enjoyed your stays with us and we appreciate your business. Thank you for recognizing Maria and the rest of the team. Our cleaning staff are often the unsung heroes so it is...More

Reviewed 2 weeks ago

Our three night stay was very enjoyable. It is a pet friendly hotel and there were no issues accommodating our English Cocker Spaniel. He too enjoyed his stay. Waylon at Reception was particularly helpful. The room had a good layout, "hardwood floors", and pleasant decor....More

Date of stay: December 2018
Thank john h
Response from MetcalfeGM, General Manager at The Metcalfe HotelResponded 2 weeks ago

Thank you for the 4 Star Review john h! We are delighted both you and your Spaniel enjoyed your stay with us! Your comments have been shared with Waylon and the rest of the team. We have a wonderful group of people here that I...More

Reviewed 3 weeks ago

Room much smaller than picture's, drain clogged in the shower, parking was included in the room rate but charged additionally for parking. Getting to the underground parking from the hotel is an event as they share with the Marriott. Do yourself a favour and stay...More

Date of stay: December 2018
Thank grantcrawford
Response from MetcalfeGM, General Manager at The Metcalfe HotelResponded 2 weeks ago

Thank you for your review grantcrawford. Please accept our sincere apologies for the less than satisfactory experience you had with us. We are in a historic building and all of our guest rooms are unique and therefore vary in layout or size. I'm so sorry...More

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About
Description
The Metcalfe Hotel is a trendy boutique hotel located in downtown Ottawa and is ideal for those traveling for business or pleasure. Discover what our vibrant neighborhood has to offer! While staying at The More Metcalfe enjoy our indoor pool, 24 hour fitness centre and complimentary high speed internet. Leisure travelers who are seeking a unique hotel experience can escape to our Ottawa hotel, which is conveniently located near a variety of local attractions. The Metcalfe Hotel, located in the Ottawa City Centre, places you within walking distance of Rideau Canal, the National Arts Centre and Parliament Hill. Our hotel is just minutes from many local parks, outdoor malls and shopping centres. The Metcalfe Hotel is ideal for business travelers since we're located just minutes from companies such as Shopify, Bell Canada and NAV Canada, as well as many government offices and the Shaw Centre. Our hotel in downtown Ottawa is also convenient to the British High Commission, the Ontario Court House and the World Exchange Plaza. Guests of the hotel can enjoy our onsite restaurant, The Rox, where the food is locally sourced and the service is inspiring. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Sauna
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
106
Price range
US$117 - US$229 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Indigo Ottawa Downtown
Also Known As
Ottawa Hotel Indigo
Location
Canada > Ontario > Ottawa
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
106
Price range
US$117 - US$229 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Indigo Ottawa Downtown
Also Known As
Ottawa Hotel Indigo
Location
Canada > Ontario > Ottawa
Photos
Traveller (360)
Room & Suite (189)
Pool & Beach (19)
Dining (3)
Business Centre & Event Rooms (4)
Amenities (4)
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Questions & Answers
Ask a question
occams-razor
1 December 2017|
AnswerShow all 2 answers
Response from MetcalfeGM | Property representative |
Hi, so sorry for the delay in responding to your question. Our Stay Green and Save program gives one $5 voucher per room per day when foregoing housekeeping service. We will provide you with extra towels and empty garbage... More
1
Vote
occams-razor
27 November 2017|
Answer
Response from SweetD | Reviewed this property |
Not all the rooms are suites. We had booked a king room and were put in a small room with a queen bed and no windows. The parking lot is scary and dark and hard to find. It was around $28 CAD per night but I think that we... More
1
Vote
GRACE K
9 July 2017|
AnswerShow all 7 answers
Response from patsychom | Reviewed this property |
My room did not.
1
Vote
Room Tips
"Book another hotel"
grantcrawford
3 weeks ago
Read review
"Avoid room 320 or rooms with windows facing atrium"
beachE_keen
1 Nov 2018
Read review
"Ask for a room away from the elevators - unless they get rid of the dinging."
Jules_the_explorer
24 Oct 2018
Read review
"Ask for a quiet room with a view."
mtklein
8 Oct 2018
Read review
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