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The Metcalfe Hotel

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#19 of 67 Hotels in Ottawa
Certificate of Excellence
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1 room 2 adults 0 children
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The Metcalfe Hotel
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1,012 Reviews from our TripAdvisor Community

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Montreal, Quebec, Canada
Reviewed yesterday NEW

We were well greeted, the staff is very polite and always wishes to help out. The room was perfect. The only thing I found not interesting was that there was too much chlorine and hair in the pool. The gym was alright.

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Helpful?
Thank Sylvie P
Petawawa, Canada
Reviewed 3 days ago NEWvia mobile

Am staying here for 6 weeks and the hotel is great. Cheaper than the Marriott next door but you still share their gym facilities. Rooms are very clean and the staff is fabulous; the beds are amazing. Hotel is very quiet and the retro look with the renos is so nice. This is hands down my most favorite hotel in...

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1Thank cmh69d
Toronto, Canada
Reviewed 4 days ago NEWvia mobile

I'm a guest here on business for a month. The hotel has been great and staff very friendly! They go the extra mile to keep me feeling like I'm there guest at home. Housekeeping came to check on me today and offered extra coffee or anything seeing that I was at home today! Nice touch! Location is superb and the...

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1Thank cicchettichef
London
Reviewed 1 week ago via mobile

This hotel is being reformed at the moment but it is very nice. Rooms are big , very clean and well equipped. Bathroom has good size and felt new. It was my birthday and they left a message with little presents in the room which it was a very nice touch. The staff is really friendly and food at the...

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Thank Mariettata
Reviewed 2 weeks ago

Excellent staff (big shout out to Christian for amazing service, including offering to place my parking pass on my vehicle after I checked in - much appreciated); lovely finishes; rooms are fresh, spacious and comfortable with every necessity; and restaurant had great food and service.

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1Thank Pam C
Toronto, Ontario, Canada
Reviewed 2 weeks ago via mobile

The metcalfe hotel was okay.. I had called the hotel prior to checking in asking if visa debit was okay for deposit as my visa has recently expired and wouldn't have a new one for the trip. They said it was fine! When I got there, the girl at front desk had an attitude about it. Fine. We got over...

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Thank leahc9
Ontario
Reviewed 3 weeks ago

Spent a weekend at the hotel while visiting our son at university. The location is good - a quick walk to the Byward Market and the shops and restaurants on Elgin. The lobby is under construction but was that was not a bother to us. The rooms are very small and the entire hotel has a very "dark" feeling to...

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1Thank Mishamee
Westmeath, Ontario
Reviewed 3 weeks ago

We were meeting family members for a concert and weekend getaway in Ottawa. We spent only one night but the staff were wonderful, they know what customer service means and went out of their way to ensure our comfort. We asked if there was a fridge in the room, there was not and presto it appeared! All the staff including...

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1Thank 124bon
Granton, Canada
Reviewed 5 weeks ago

We were in Ottawa for a university tour. It was a very quick trip. After a long day of driving and then getting in as much sightseeing as we could in a few hours, the comfortable rooms were very much appreciated. The staff was very welcoming, the rooms looked like they had been updated. I was fortunate to have a...

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1Thank Cathy b
Sudbury
Reviewed 16 March 2017

We stayed 1 night during our weekend getaway to Ottawa, we got in a little late to check in and I wish I knew her name at the receptionist desk because she was FANATASTIC! We rented a SUV and when we got there the parking for bigger vehicles was full but she took her time to show me on the...

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2Thank Caitlin L

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rox
The Rox
Cuisines: Canadian, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Metcalfe Hotel is a trendy boutique hotel located in downtown Ottawa and is ideal for those traveling for business or pleasure. Discover what our vibrant neighborhood has to offer! While staying at The Metcalfe enjoy our indoor pool, 24 hour fitness centre and complimentary high speed internet. Leisure travelers who are seeking a unique hotel experience can escape to our Ottawa hotel, which is conveniently located near a variety of local attractions. The Metcalfe Hotel, located in the Ottawa City Centre, places you within walking distance of Rideau Canal, the National Arts Centre and Parliament Hill. Our hotel is just minutes from many local parks, outdoor malls and shopping centres. The Metcalfe Hotel is ideal for business travelers since we're located just minutes from companies such as Shopify, Bell Canada and NAV Canada, as well as many government offices and the Shaw Centre. Our hotel in downtown Ottawa is also convenient to the British High Commission, the Ontario Court House and the World Exchange Plaza. Guests of the hotel can enjoy our onsite restaurant, The Rox, where the food is locally sourced and the service is inspiring. ... more   less 

Additional Information about The Metcalfe Hotel

Address: 123 Metcalfe St, Ottawa, Ontario K1P 5L9, Canada (Formerly Hotel Indigo Ottawa Downtown)
Region: Canada > Ontario > Ottawa
Price Range: €109 - €270 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Metcalfe Hotel 3.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Ottawa Hotel Indigo
Hotel Style:
#20 Business Hotel in Ottawa
#23 Family Hotel in Ottawa
#23 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from The Metcalfe Hotel staff and other travellers.
7 questions
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Whitby, Canada
7 months ago
Toronto, Ontario, Canada
Toronto, Canada
over a year ago

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Questions? Get answers from The Metcalfe Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor, 2 queen beds was perfect for 2 teens and 2 adults”
SylvieP491, 25 Apr 2017 | Read review
“our room faced the interior- very quiet and should be lovely when the scaffolding is gone and the atrium finished.”
124bon, 2 Apr 2017 | Read review
“avoid street facing room”
Aliu66, 8 Mar 2017 | Read review
“All the rooms seems to be quiet, well Ottawa is a quiet city, btw!”
le0nci0e, 4 Feb 2017 | Read review
“Third floor is close to the pool and fitness areas”
Debroz1111, 31 Jan 2017 | Read review
5 of 5