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Fairfield Inn & Suites Ottawa Kanata

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Fairfield Inn & Suites Ottawa Kanata
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336 Reviews from our TripAdvisor Community

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Showing 330: English reviews
North Bay, Canada
Reviewed 1 week ago via mobile

Stayed here following a hockey game. Close to the arena and right off the highway. Room was large and clean and the bed was comfortable. The breakfast that they "include" is mediocre and you must be there early in order to have any selection. We arrived at 830am to find nothing left and staff were SLOWLY restocking items. They had...

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Helpful?
Thank maxine s
Victoria, Canada
Reviewed 1 week ago

We have stayed at this hotel twice. Once in May and then again between Christmas and New Years. Lots of sports teams stay here. I don't know where the parents of the kids are or the security of the hotel but each time kids have ran up and down the hallways, loud and heard in our rooms. Each visit we...

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Helpful?
Thank burlingtonwezzie
Terri F, Manager at Fairfield Inn & Suites Ottawa Kanata, responded to this review

Dear Guest, Thank you for taking the time to share your comments and concerns with us. I'm sorry to see your stays were interrupted due to noise by other guests of the hotel. I believe your most recent stay was during the large city-wide Bell Capital Cup hockey tournament. During this time we see a lot of families coming into...

North Bay, Canada
Reviewed 2 weeks ago

We were heading to a Sens game and stayed here which is within walking distance to the Stadium. We chose this hotel because of its location. It has plenty of restaurants to choose from in this area. The hotel is clean, modern, and the bathroom is large. The beds were comfortable as well. The breakfast included in the morning was...

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Thank Tafierce
Hartford, Connecticut
Reviewed 3 weeks ago

This hotel is very well located just one block to Hiway 417. Price is right when using AAA, CAA, AARP etc. Very nicely appointed and remodeled lobby, and cafeteria area for free breakfasts. This is the third time to stay at this hotel when visiting Kanata to visit family. Easy parking, ease for unloading at the front door covered portico,...

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Thank Rogoworld
Reviewed 3 weeks ago via mobile

This is a great hotel and very spacious. The rooms are comfortable and clean. At the front desk they are very helpfull and friendly. There is a nice gym and small pool. We were there in Dec and it was snowing pretty much. Very nice!

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1Thank MAMA2410
Fort Saskatchewan, Canada
Reviewed 4 weeks ago

A very nice and clean hotel in which we had no complaints. Bed was comfortable and room was of a very good size with a great washroom and shower. Breakfast in the morning which is included in the prize is of an acceptable quality, one that you would expect which was constantly being restocked. Not a huge fan of the...

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Thank Nola R
Peterbrorough
Reviewed 4 weeks ago

I stayed here for a few nights on business. I'd call this an average hotel based on my preferences. Depending on what you like in a hotel it might be less than average or slightly better than average. Quick hits: Room - nice and spacious Bed - terrible Breakfast - nice looking empty bowls where hot stuff should go, other...

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Thank J P
Terri F, Manager at Fairfield Inn & Suites Ottawa Kanata, responded to this review

Dear JP, Thank you for taking the time to share such a detailed review. We see from your comments you enjoyed our recently fully renovated guestrooms and all of your interactions with our staff members. We appreciate your comments and are happy to share your feedback to our staff, especially our Maintenance Engineer. I see we have some room for...

Perth, Canada
Reviewed 4 weeks ago via mobile

The hotel has been recently renovated. However that doesn't matter if they don't maintain the facility. We took our kids down to the pool and there were large black bugs (Beatles?) in the pool. Used towels strewn all over the gym. It was disgusting. When brought to the attention of the front desk they simply said 'they'd send housekeeping to...

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Thank Dan A
Terri F, Manager at Fairfield Inn & Suites Ottawa Kanata, responded to this review

Dear Dan A, Thank you for taking your time to complete a response on Trip Advisor. I'm sorry to read that our pool & fitness areas were not up to the standards we typically hold ourselves to. I will share that we are currently challenged with a seasonal beetle that has become increasingly present in most of the Ottawa area....

Montreal, Canada
Reviewed 13 December 2016

Over the years we have stayed at many hotels in the area as we participate yearly in the Sensplex youth hockey tournaments- this year was exceptional at Fairfield. The staff made everything easy- hotel was clean- facilities are great and breakfast was delicious. They are used to teams staying at their hotel and are accommodating and professional all the way....

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Thank dannymtransport
Strathroy
Reviewed 8 December 2016

Excellent room and price competitive! Far exceeded our expectation. Will stay at a Fairfield Inn over any other hotel again. The huge, deep whirlpool soaker tub was a pleasant surprise and the bathroom overall was massive. A nice feature was being able to open the sliding window while in the tub and talk to your mate in the bedroom. Rooms...

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Thank maryannw39
Terri F, Manager at Fairfield Inn & Suites Ottawa Kanata, responded to this review

Hi Mary Ann, Thank you so much for taking the time to share your feedback with us. I'm glad you enjoyed your stay in our King Suite with jetted bathtub and found sometime to relax during your visit to Ottawa. We hope to see you back soon! Sincerely, Terri F Guest Services Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Fairfield Inn & Suites Ottawa Kanata

Address: 578 Terry Fox Dr, Ottawa, Ontario K2L 4G8, Canada (Formerly Country Inn & Suites By Carlson, Ottawa West, ON)
Region: Canada > Ontario > Ottawa
Price Range: €134 - €174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Ottawa Kanata 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Country Inn & Suites Kanata Hotel Kanata
Country Inn And Suites Kanata
Country Inn Kanata
Kanata Country Inn
Hotel Style:
#9 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Ottawa Kanata staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites Ottawa Kanata staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for suite on 4th floor”
 of 5 bubbles Rogoworld, 29 Dec 2016 | Read review
“Great location for a Sens game or Tanger Outlet mall but not to downtown Ottawa”
 of 5 bubbles NolaR39, 21 Dec 2016 | Read review
“2nd floor as there is a direct staircase leading to the lobby”
 of 5 bubbles dannymtransport, 13 Dec 2016 | Read review
“Room was terrific ”
 of 5 bubbles mrjuan92, 5 Dec 2016 | Read review
“Our room was on the first floor opposite end from the pool and meeting rooms and was surprisingly very quiet.”
 of 5 bubbles briancZ9198WS, 14 Nov 2016 | Read review
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