We absolutely love this hotel. Not the best area but the service staff made up for it. The desk clerk named Charity was so helpful and pleasant to have greet us when we arrived. AND when we decided to stay an extra day despite the...More
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I am Robin K. I had the pleasure of going to the 319 restaurant with two of my S.G.I. friends. My girlfriends knocked on the door of my unit and said "we wish to take you for coffee". I am always open to that. I...More
Dear Robin K, thank you for your feedback and highlighting the restaurant 3 Nineteen. We look forward to seeing you soon.
We arrived at 8pm on July 6th. We called the front desk to ask for 2 extra pillows. We were told that they had no extra pillows available , housekeeping had lady for the day and there was no access to get extra pillows. This...More
Dear Cash_me_outside, thank you for choosing our hotel as the place to stay in Ottawa. Rest assured we will look into the situation and make sure to correct for future. Please accept our apologies for the inconvenience with not getting extra pillows.
The room (1 queen + sofa bed) was sizable. The hotel's hallway had a dark striking black and yellow theme. We could unfortunately hear people pass by in the hallways. The hotel was next to a pharmacy (Shoppers Drug Mart), a grocery store (Loblaws) and...More
Dear Deajay Y, thank you for your review and sharing your experience. We look forward to accommodating you in future.
Good: Comfortable bed. Bathroom looked redone. Location very close to market and restaurants. Very short walk to many attractions. Bad: Overall kind of a bad vibe. Ok for a night. Would not stay for extended time. I personally will not stay again because of the...More
Dear Shelley S, thank you for your feedback. Please be informed that out hotel is one of the businesses which communicated all the outside street matters to the city, as they currently are planning on relocating one of the shelters from the downtown core. We...More