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Ottawa Marriott Hotel

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#10 of 67 Hotels in Ottawa
Certificate of Excellence
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1 room 2 adults 0 children
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Ottawa Marriott Hotel
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917 Reviews from our TripAdvisor Community

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Showing 824: English reviews
East Stroudsburg
Reviewed 3 weeks ago

Our family stayed here for a weekend convention. My wife and daughter played in the pool and the game room. No shortage of play time! :-) Staff treated us excellently. Parking under the hotel was nice in the winter.

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Helpful?
Thank Donald M
OttawaMarriottHotel, General Manager at Ottawa Marriott Hotel, responded to this review

Thank you for your review regarding your recent stay at the Ottawa Marriott. We are delighted that our Host delivered brilliant service during your stay. We pride ourselves on providing each guest with an inspired experience and we are pleased that we succeeded in this area. Again thank you for this acknowledgement and we look forward to hosting you again...

Belleville, Canada
Reviewed 3 weeks ago

We stayed here for three days while on vacation. Rooms were large and very clean. The staff was extremely polite and helpful. The pool was a bit chilly but still managed a swim. Underground heated garage was an excellent convenience. Had breakfast in the hotel restaurant, it was ok at best but the waitresses were quite snobby. I cant say...

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Helpful?
Thank Brian B
OttawaMarriottHotel, General Manager at Ottawa Marriott Hotel, responded to this review

Thank you for your wonderful review about your recent experience at the Ottawa Marriott. We are delighted that you enjoyed the amenities, service and location. We are perturbed to read that the pool water was chilly as we maintain the water temperature at 86 degrees during the winter months. We will monitor this to ensure that our guests can enjoy...

Reviewed 3 weeks ago via mobile

Stayed here in January and would recommend it for its location. We were able to walk to the market in 15 minutes or an Uber was less than $10 to most places. The hotel was clean and accommodating. Parking was a little expensive. All in all, I would recommend this place and stay here again.

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Helpful?
Thank Bryan P
OttawaMarriottHotel, General Manager at Ottawa Marriott Hotel, responded to this review

Thank you very much for this glowing endorsement. We are thrilled that you had a brilliant stay and that you took the time to write about it on TripAdvisor. We look forward to your return and wish you many more great experiences where ever your travels take you. Sincerely, Stephane P. General Manager

Nova Scotia, Canada
Reviewed 3 weeks ago

Staff were excellent from the front desk to housekeeping. Front desk upgraded me to a higher floor room upon request and the view was excellent. Restaurant staff were very attentive and polite. Rates were very reasonable. A little confusing entering the hotel and parking -- probably due to the constrcution going on outside. Would definitely stay again.

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Helpful?
Thank Brad B
OttawaMarriottHotel, General Manager at Ottawa Marriott Hotel, responded to this review

Thank you for your review concerning your recent stay at our hotel. We are delighted to read that you had an excellent stay. The self parking and hotel entrance are located at the corner of Kent and Sparks Street. Take the left lane down the ramp for self parking or the right lane to drive up to the hotel entrance...

Reviewed 3 weeks ago

Hotel was very nice. Lobby is large. Pool and gym is decent sized. Starbucks on site but workers terrible. I was in line behind a young woman and the gentleman at the cash wearing glasses gave her free products. I HAD to pay. The restaurant staff always talking amongst themselves. Terrible food locations for a great hotel. Hotel staff helpful

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Helpful?
Thank Lisa M
OttawaMarriottHotel, General Manager at Ottawa Marriott Hotel, responded to this review

Thank you for posting your first ever review on TripAdvisor. It is fantastic to read that you had such great comments about the hotel product and staff. As this is the Ottawa Marriott hotel review page and based on the positive comments written concerning the hotel, we only wish to have received a better than average rating. We are disappointed...

Ottawa, Canada
Reviewed 3 weeks ago

Went to an event that was held at the Marriott which happened to be catered by the SPIN restaurant and I had one of the best soup that I have ever tasted....if you have the opportunity to try out their Corn Chowder, your taste buds will thank you for it

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Helpful?
Thank suzannedemers
OttawaMarriottHotel, General Manager at Ottawa Marriott Hotel, responded to this review

WOW, what an endorsement for our soup. We are thrilled to read that this was one of the best soups you have tasted. We will share this incredible feedback with out hosts to ensure that they recommend it to other guests dining at "spin". Sincerely, Stephane P. General Manager

Fort McMurray, Canada
Reviewed 3 weeks ago via mobile

I stay at the Marriott for business quite often here and all I can say is positive feedback!! All the staff at the desk truly care, always welcome me with a smile .. feels like home when I stay here. Special Mention to Maxime at the desk for his excellent attitude and professional manner. He's truly dedicated to the guests!...

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Helpful?
1Thank JulieL5
OttawaMarriottHotel, General Manager at Ottawa Marriott Hotel, responded to this review

What an incredible review about our great hosts. We are thrilled that Maxime demonstrated genuine care during your interaction with him. Our hosts are dedicated to making connections with our guests and it is fantastic to receive this fantastic recognition. Rest assured that we will shared this with him. Thank you for taking the time to write to us and...

Mississauga, Canada
Reviewed 4 weeks ago

This is one of the best hotels I've stayed so far. It's modern and clean, has large pool and fully equipped fitness room and very friendly staff. I'll certainly return back there on my future visits to Ottawa. Thanks!

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Helpful?
Thank Fazizov
OttawaMarriottHotel, General Manager at Ottawa Marriott Hotel, responded to this review

Thank you for your wonderful feedback about your recent experience at the Ottawa Marriott. We are delighted that you enjoyed the amenities, service and location. We look forward to having you back and we thank you for your patronage. Sincerely, Stephane P. General Manager

Ottawa, Canada
Reviewed 4 weeks ago via mobile

We stayed at the Marriott for a work related trip in January. The staff were excellent t at the front desk. The room on the 22nd floor had an amazing view of parliament and the Ottawa river. They offered a convenient late check out as well. There's also a Starbucks in the building and a nice restaurant and bar. I...

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Helpful?
Thank Alison M
OttawaMarriottHotel, General Manager at Ottawa Marriott Hotel, responded to this review

Thank you for your wonderful review about our hotel. We are delighted that you enjoyed our amenities and service. I also want to thank you for the great feedback described about the guestroom and view. This is an upgraded the room and it is gratifying to read that you appreciated the the amazing view. We look forward to having you...

Reviewed 4 weeks ago via mobile

Have never been to a hotel with such exceptional paying attention to detail. Stayed on the lounge floor and was given an amazing room facing parliament. Loved the breakfast buffet. Lucia was so nice and sweet and Jeannine had great suggestions. Loved the 4th floor amenities. Will return

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Helpful?
Thank Chantal W
OttawaMarriottHotel, General Manager at Ottawa Marriott Hotel, responded to this review

Thank you for posting your first hotel review on TripAdvisor. We are delighted that your stay was comfortable and that you recognized the excellent service received. We are pleased that the Concierge floor with fantastic view of Parliament was comfortable. Thank you for your feedback, it is gratifying to read that you would consider us when travelling to Ottawa and...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Spin Kitchen and Bar
Spin Kitchen and Bar
Cuisines: American, Bar, Canadian, Contemporary, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Luxury in the heart of Canada's capital city. The Ottawa Marriott will exceed your expectations with impeccable service and beautifully designed rooms and suites. Both business and leisure travelers will appreciate our hotel amenities, including free in-room Internet access and luxury pillowtop mattresses. Flat-screen TVs and Marriott's exclusive Plug-In technology help keep you connected and productive. Additional hotel perks, like a heated indoor pool and our popular Kids' Zone, ensure an enjoyable stay for guests of all ages. Enjoy comfort food with a modern twist at "spin" Kitchen & Bar, or sip fresh-brewed coffee at our onsite Starbucks(R). Meetings at the hotel are memorable, thanks to our 35,000 square feet of meeting space and expert planning services. And our superb location makes it easy for you to explore famous Ottawa attractions, including Rideau Canal and the National Gallery of Canada. For a restorative stay in the Nation's Capital, choose the Ottawa Marriott Hotel. ... more   less 

Additional Information about Ottawa Marriott Hotel

Address: 100 Kent Street | Enter on your left from Kent Street (corner of Sparks Street), Ottawa, Ontario K1P 5R7, Canada
Region: Canada > Ontario > Ottawa
Price Range: €119 - €338 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ottawa Marriott Hotel 4*
Number of rooms: 489
Reservation Options:
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Also Known As:
Marriott Ottawa
Ottawa Marriott
Hotel Style:
#3 Luxury Hotel in Ottawa
#7 Family Hotel in Ottawa
#7 Business Hotel in Ottawa
#16 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Ottawa Marriott Hotel staff and other travellers.
9 questions
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Toronto, Canada
1 month ago
Saint John, Canada
7 months ago
Washington DC, District of Columbia
Toronto, Canada

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Questions? Get answers from Ottawa Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the river”
 of 5 bubbles SuperDave666, 21 Feb 2017 | Read review
“always provide well for our accessible needs!”
 of 5 bubbles peteraR2788JO, 16 Feb 2017 | Read review
“quieter location, perfect location, amazing service”
 of 5 bubbles 851alenak, 13 Feb 2017 | Read review
“Higher floor over looking the river were awesome!”
 of 5 bubbles whitew0lf126, 5 Feb 2017 | Read review
“Ask for a corner room, they have 2 walls of windows with a great view.”
 of 5 bubbles brianbQ272NT, 5 Feb 2017 | Read review
5 of 5