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Ottawa Marriott Hotel

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#11 of 66 Hotels in Ottawa
Certificate of Excellence
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870 Reviews from our TripAdvisor Community

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Showing 781: English reviews
Toronto, Canada
Reviewed yesterday NEWvia mobile

I booked this hotel mostly for the pool. The location was excellent and the bed was very comfortable, but there was no warning anywhere that the pool is not in service, not even on the amenities list I was given when I checked in. It was only when I went for a late swim that I found a hastily printed...

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1Thank piqpiqpiq
Toronto, Canada
Reviewed 2 days ago NEW

Great room, great location, great staff!! Definitely going back to our nation's capital and staying at the Marriott Ottawa on Kent Street! Third time visiting this hotel and safe to say that I will definitely be back very soon. Regards from Toronto

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Thank MirkoT0
Ottawa, Canada
Reviewed 3 days ago NEWvia mobile

My family and I recently visited the Marriott Ottawa and were blown away by the incredible customer service. From the minute we arrived all the staff went out of their way to make our stay a magical family holiday. In particular Scott Agirs who was so thoughtful and courteous. Thank you Marriott

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Helpful?
Thank TatianaBarr
OttawaMarriottHotel, Hotel Manager at Ottawa Marriott Hotel, responded to this review

Thank you for taking the time to review your stay with us. We are delighted to receive such an incredible compliment about the service received from Scott. We are delighted that he had such a positive impact on your experience at our hotel and we thank you for taking the time to recognize him on TripAdsivor. Sincerely, Stephane P. Hotel...

Reviewed 3 days ago NEW

Came to Ottawa to visit my nephew. This was my first time staying at the Marriott and I was not disappointed. I was first greeted at the entrance and everywhere else after that. Danielle was a treat on the fourth floor educating me on all that is health. Lucia, an associate at this hotel, went above and beyond searching for...

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Thank margeret m
OttawaMarriottHotel, Hotel Manager at Ottawa Marriott Hotel, responded to this review

Thank you for your review concerning your experience at the Ottawa Marriott. We are delighted that Danielle and Lucia took the time to listen and engage with you during your interaction with them. It is comforting to read that they made a positive impact on your impression of our hotel and for this we are grateful. We thank you for...

Coimbra, Portugal
Reviewed 4 days ago NEW

Location could not be better... Parliament Hill, Rideau canal, National Gallery of Canada, Notre Dame were all at walking distance. Lots of restaurants closeby. We booked an executive room ,with access to the Executive Lounge, on top floor. Room and bathroom a little dated but clean. The food at the Executive lounge was poor in special the canapes in the...

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Thank margarida
OttawaMarriottHotel, Hotel Manager at Ottawa Marriott Hotel, responded to this review

Thank you for sharing your experience at the Ottawa Marriott Hotel through TripAdvisor. We appreciate your positive feedback concerning our central location and the variety of restaurants located close by. We are however disappointed to read that the food in our Executive Lounge did not meet your expectations. Please accept our apologies for this and rest assured that we will...

Canada
Reviewed 6 days ago NEW

A slight misstep was allocating a connecting room to business travelers on a floor booked with hockey tournament participants. A quick call back to the front desk and a room was reassigned on a different floor. "It was supposed to be a quiet floor" was the first response. Oh well - at least they had fun while we rested on...

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1Thank LongWayAcross
OttawaMarriottHotel, Hotel Manager at Ottawa Marriott Hotel, responded to this review

Thank you for recognizing our efforts to make your stay more comfortable. It is gratifying to read that you offered us an opportunity to resolve your issue and that our hosts reacted quickly and efficiently to your needs. We thank you for your feedback and we hope to see you during your next visit to Ottawa. Sincerely, Stephane P. Hotel...

Barrie, Canada
Reviewed 1 week ago

Staying there this time was a last minute decision. I actually called en-route to find out if there was a room available, and I was delighted to hear there was. As usual the service was amazing from when I first arrived. The guest service attendant, Scott, was delightful to chat with as he delivered my luggage to my room, ensuring...

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Thank runkathyprun
OttawaMarriottHotel, Hotel Manager at Ottawa Marriott Hotel, responded to this review

Thank you for sharing your experience at the Ottawa Marriott Hotel through TripAdvisor. As a valued Marriott guest, we appreciate your feedback and are delighted to read that you had a brilliant stay. It is fantastic that you enjoyed our location and the friendly restaurant service provided by our hosts. We are thrilled that they made your stay comfortable and...

Pearl River, New York
Reviewed 1 week ago

Solid hotel...very traditional big Marriott namesake hotel in downtown. Well-managed, everyone was well-trained and a joy...very helpful. Nice rooms, with a great view of the river and Parliament. Easy walk to most things you'd want to see in Ottawa. Restaurant and bar were a little too corporate. The food in the club lounge left something to be desired, but that's...

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Thank doc10965
OttawaMarriottHotel, Hotel Manager at Ottawa Marriott Hotel, responded to this review

Thank you for sharing your experience at the Ottawa Marriott Hotel through TripAdvisor. As a valued Marriott guest, we appreciate your feedback and are delighted to read that you had a brilliant stay. It is fantastic that you enjoyed our location and the friendly service provided by our hosts. Thank you again for your review and we look forward to...

Vaughan, Canada
Reviewed 1 week ago via mobile

This is about my 4th stay in over a year here. The staff is very nice and welcoming. The rooms are very clean and you get excellent quality bedding and ambiance. Don't expect a modern flare in your room, but it is done well. The hotel rooms have some age, but it's very very well kept! It's right in the...

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Thank PaulDiB2015
OttawaMarriottHotel, Hotel Manager at Ottawa Marriott Hotel, responded to this review

Thank you for sharing your experience at the Ottawa Marriott Hotel through TripAdvisor. As a valued Marriott guest, we appreciate your feedback and are delighted to read that you appreciated the comfort of the bedding and the cleanliness of the facility. We will share your comments with our group and we thank you again for your review and come visit...

Alliston, Canada
Reviewed 1 week ago via mobile

Great downtown hotel. Furnishings are a little tired, but good quality and very clean. Hotel restaurant ("Spin Kitchen and Bar") is a little pricey but there are many little cafes and coffee shops within very close walking proximity. Traffic flow in and out of hotel is very easy if travelling by auto. Parking expensive. $18 per day. Service by hotel...

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Thank Slachie
OttawaMarriottHotel, Hotel Manager at Ottawa Marriott Hotel, responded to this review

Thank you for sharing your experience at the Ottawa Marriott Hotel through TripAdvisor. As a valued Marriott guest, we appreciate your feedback and are delighted to read that you appreciated our location and the cleanliness of the facility. We thank you for your feedback and we hope to have the pleasure of hosting you again in the future. Sincerely, Stephane...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Spin Kitchen and Bar
Spin Kitchen and Bar
Cuisines: American, Canadian, Bar, Contemporary, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience true luxury in the heart of Canada's capital city. The Ottawa Marriott Hotel will exceed your expectations with impeccable service and beautifully designed rooms and suites. Both business and leisure travelers will appreciate our hotel amenities, including free in-room Internet access and luxury pillowtop mattresses. Flat-screen TVs and Marriott's exclusive Plug-In technology help keep you connected and productive. Additional hotel perks, like a heated indoor pool and our popular Kids' Zone, ensure an enjoyable stay for guests of all ages. Enjoy comfort food with a modern twist at "spin" Kitchen & Bar, or sip fresh-brewed coffee at our onsite Starbucks(R). Meetings at the hotel are memorable, thanks to our 35,000 square feet of meeting space and expert planning services. And our superb location makes it easy for you to explore famous Ottawa attractions, including Rideau Canal and the National Gallery of Canada. For a restorative stay here in Ontario, choose the Ottawa Marriott Hotel. ... more   less 

Additional Information about Ottawa Marriott Hotel

Address: 100 Kent Street | Enter on your left from Kent Street (corner of Sparks Street), Ottawa, Ontario K1P 5R7, Canada
Region: Canada > Ontario > Ottawa
Price Range: €102 - €307 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ottawa Marriott Hotel 4*
Number of rooms: 489
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Odigeo, Priceline, HotelTravel.com and Travelocity so you can book your Ottawa Marriott Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Ottawa
Ottawa Marriott
Hotel Style:
#2 Luxury Hotel in Ottawa
#7 Business Hotel in Ottawa
#7 Family Hotel in Ottawa
#16 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Ottawa Marriott Hotel staff and other travellers.
8 questions
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Saint John, Canada
5 months ago
Washington DC, District of Columbia
Toronto, Canada

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Questions? Get answers from Ottawa Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View of Parliament. 14th floor and higher. Away from elevators. Kind size”
 of 5 bubbles 19margeretm, 4 Dec 2016 | Read review
“High floor for better views.”
  • Views from room...
  • Bathroom...
  • two double beds...
 of 5 bubbles margarida, 3 Dec 2016 | Read review
“view of the river”
 of 5 bubbles doc10965, 28 Nov 2016 | Read review
“ask to face the river - nice views and quiet, spacious.”
 of 5 bubbles , 22 Nov 2016 | Read review
“Higher floors would offer a nice view of the city and has less street noise.”
 of 5 bubbles , 21 Nov 2016 | Read review
5 of 5
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