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Residence Inn Ottawa Downtown

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#14 of 66 Hotels in Ottawa
Certificate of Excellence
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Residence Inn Ottawa Downtown
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767 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Ottawa Downtown
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Showing 704: English reviews
Toronto, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 June 2016

This hotel is great for a family vacation. We were 2 adults and 2 kids and we reserved a room with 2 queens beds and a pulout couch. We were upgraded to 2 queen rooms with a large living room in the middle. Lots of space and very comfortable for everyone. Sure the decor is a bit dated but everything... More 

Helpful?
2 Thank Gartim
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Gartim, Glad you were upgraded and you and your family enjoyed the space. You have rightly put that we are a comfortable hotel for families. Looking forward to your stay again. Regards, N.Ravi General Manager More 

Oakville, Ontario
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 June 2016

The hotel was great. I would definitely recommend it. The room and the hotel were very clean and nice. The service was excellent. The breakfast that we had included in our fee was excellent as well with lots of variety to choose from and freshly cooked food. The hotel is in downtown Ottawa and is only a walking distance to... More 

Review collected in partnership with this hotel

Helpful?
2 Thank doseva
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi doseva, Lovely to read your comments on the Hotel and we are glad to read that the service was excellent as was the breakfast. Glad you enjoyed your stay here and found all the attractions in walking distance. Looking forward to your next visit. Regards, N.Ravi General Manager More 

Whitby, Ontario
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 June 2016

Excellent location, walking distance to Parliament Hill, Musuem of Nature & much more. Only complaint was the water temperature in the pool was chilly. And although there was a good selection of breakfast items, they were not being refilled adequately.

Review collected in partnership with this hotel

Helpful?
2 Thank jennycJ6128ZP
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi jennycJ6128ZP, Thank you for for your comments after your stay with us. We are sorry about the pool being cold. We do maintain specified temperature throughout the day. We have also taken some corrective measure on the comment about breakfast. I hope the rest of your stay was to your satisfaction. Regards, N.Ravi General Manager More 

etobicoke
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 June 2016

The hotel was very spacious (Large king suite) and clean. We did not use much of the amenities so I cannot comment on those. The location was convenient for the downtown area with lots in walking distance.

Review collected in partnership with this hotel

Helpful?
2 Thank nyrons61
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi nyrons61, Thank you for your stay with us and glad that you found our Room spacious and clean. We look forward to your next visit. With kind regards, N.Ravi General Manager More 

Halifax, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 June 2016

Room was much larger than expected. Included breakfast was convenient and the quality was above expectations. The decor was dated and the pool was being serviced. I did not have my family with me on this trip so I didn't need all the space, but i will put it high on my list if they come along next time.

Review collected in partnership with this hotel

Helpful?
2 Thank Richard L
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Richard L, Thank you for staying with us and glad you appreciated the size of our rooms. Unfortunately, we had to replace the filter and was closed for a few days. However, an alternative pool besides us was available for use. On your next trip you can be sure that the pool services will be available. Regards, N.Ravi General... More 

Fredericton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2016

The Residence Inn downtown Ottawa property offered a comfortable stay at a reasonable rate. The location was fantastic with everything within walking distance. The hotel offered a great breakfast and although we didn't stay Mon-Thursday it looks like they offer some other evening snacks and drinks. The service was really great, they had very friendly staff.. Great location for someone... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Julia C
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Julia C, Thanks for the perfect description of the Hotel and it's services and we appreciate it! We're glad you found our services and the staff friendly. While not all rooms have washers and dryers ,quite a few do. Thank you for staying with us. With kind regards, N.Ravi General Manager More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 June 2016 via mobile

We've only had one day trip in Ottawa for this weekend (25 - 26 June'16) just for having quick tour in the famous Parliament building and exploring the others near that building. We decided to spend 1 night in a hotel which was located near those area; we chose Residence Inn by Marriott. It's so nice for the humble hospitality... More 

Helpful?
1 Thank Anita H
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Anita H, Thank you for your great comments on the Hotel and especially Marie who is ,indeed, very pleased to read her name. It gives us an immense sense of satisfaction to see that you and all our guests are pleased with their experience here at the Hotel. Hope you travel to Ottawa again and we look forward to... More 

Kingston, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 June 2016

We were upgraded to a 1 bedroom apartment with nicely done kitchen with granite counters. Free microwave popcorn was even included. The front desk staff were exceptionally helpful and with a hot breakfast it was excellent value.

Review collected in partnership with this hotel

Helpful?
1 Thank Canadianchipmunk
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Canadianchipmun, Thank you for staying with us and thank you for your positive comments on the breakfast and our desk associates and we really appreciate it. Look forward to you next stay. With kind regards, N.Ravi General Manager More 

Tel Aviv District, Israel
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 26 June 2016

The hotel is situated very centrally, you can walk around downtown, close to all main attractions. Parking costs CAD$ 21 + tax per day. The mini suite had a separate spacious bedroom, lounge and desk corner. Well equipped kitchen. 2 TVs, comfortable beds. On our second day the room was cleaned only at 5 pm. I was surprised that there... More 

Helpful?
Thank Baruch H
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Baruch H, Thank you for your comments after your stay with us and the description of our room and other areas. We regret that there was no safety box in the room and while it is not a Marriott standard we have safes in a few rooms. We have also made a note of the other things you have... More 

Trenton, Ontario
1 review
Reviewed 24 June 2016

I am a Veteran Advocate and pay for most of my advocacy out of my own pocket. I have tried many other hotels to try and save money, however in the end this is by far the best deal. The rooms are huge, I have many business meetings. Being a Veteran I have a very high strict standard when it... More 

Review collected in partnership with this hotel

Helpful?
Thank josephbZ8504EU
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi josephbZ8504EU, We are very pleased to read your comments and glad we met up to all your expectations.We do have several advantages like the breakfast, and the options will be changing soon with healthier choices for all and the RIMix with light food offerings in the evening in the first half of the week. We are sorry about the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Residence Inn Ottawa Downtown

Address: 161 Laurier Ave W, Ottawa, Ontario K1P 5J2, Canada
Region: Canada > Ontario > Ottawa
Price Range: €117 - €241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Ottawa Downtown 3*
Number of rooms: 177
Reservation Options:
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Also Known As:
Residence Inn Ottawa Downtown Hotel Ottawa
Ottawa Residence Inn
Hotel Style:
#20 Family Hotel in Ottawa
#25 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Ottawa Downtown staff and other travellers.
6 questions
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Colchester, Vermont
Canada
4 months ago
wISCONSIN
over a year ago

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Questions? Get answers from Residence Inn Ottawa Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fluffy towels”
 of 5 bubbles , 27 Nov 2016 | Read review
“We had a room with a teeny weeny kitchen, but there are rooms available with a bit bigger kitchen if you are planning on eating in for several days.”
 of 5 bubbles Mr2je, 16 Nov 2016 | Read review
“It was very quiet in the large corner suite. I doubt there are any views as it is downtown and there are office buildings nearby.”
 of 5 bubbles melodym469, 1 Nov 2016 | Read review
“Suite was very spacious and super clean. Beds were extremely comfortable. Full kitchen was a plus for sure.”
 of 5 bubbles 244lindac, 1 Nov 2016 | Read review
“The room was quite large. nice layout. comfortable bed.”
 of 5 bubbles 577neriv, 30 Oct 2016 | Read review
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