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Residence Inn Ottawa Downtown

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#13 of 67 Hotels in Ottawa
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Residence Inn Ottawa Downtown
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814 Reviews from our TripAdvisor Community

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Showing 748: English reviews
Barrie, Canada
Reviewed 3 August 2016

Hotel was close to Parliament Hill, Byward Market, Art Gallery and Royal Canadian Mint. Check in is on the 4th Floor. Our room was ready for us when we arrived. No sheets for pull out couch but we were brought 2 sets almost immediately after asking for some. Breakfast was typical buffet. Rooms are a bit dated but comfortable.

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3Thank Knle4
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Knle4, Thank you for your comments after your stay with us. We appreciate your staying with us and we look forward to your return in the future. With kind regards, N.Ravi General Manager

bskhol
Reviewed 3 August 2016

This is a good and modern hotel in downtown Ottawa. Easy to find, quick and efficient check in and check out, good quality and free breakfast. Very spacious suites.. My only problem was hotel underground parking: entrance was too narrow, had to honk to inform exiting cars to prevent collision. Little space to maneuver. Need to use an additional elevator...

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1Thank bskhol
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi bskhol, Thank you for your review and we appreciate your comments on the quick check in and out and breakfast as also the Hotel. We are really sorry about the parking area and while nothing untoward has happened so far being cautious is important. We do have mirrors to indicate any cars coming either way. I apologize for your...

Ottawa, Ontario
Reviewed 2 August 2016

This was the first time that I have stayed at the Residence Inn since the renovation and I was blown away by my suite. It was like living in a really nice one-bedroom apartment. It had everything I needed and was so relaxing to come "home" to at the end of the day.

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2Thank dbrown013
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi dbrown013, Thank you for feeling like being at " home" as that is exactly what our intention has always been and we appreciate you mentioning it. This makes us all feel very happy!!! With kind regards, N.Ravi General Manager

Chicago, Illinois
Reviewed 1 August 2016

Staff was excellent and the room was exactly what we expected/needed. The hotel is well located to attractions and shopping. Our only regret is that we didn't stay longer. Ottawa is a lovely and interesting city. We definitely plan to return.

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3Thank janetmarieo
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi janetmarieo, really sorry you could not stay with us longer. We are pleased that you found the services and the Hotel as expected and glad our staff provided you with the apt services. Looking forward to your return. Regards, N.Ravi General Manager

Arlington, Virginia
Reviewed 1 August 2016

We felt very welcome and had a very pleasant stay. When we arrived the desk clerk could not have been more positive. Our room, a suite, was capacious and well-designed The staff swiftly addressed our every request. On our next trip to Ottawa we will definitely stay here.

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2Thank franklindao
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi franklindao, Such a delight to read a nice comment like yours and thank you for this. While our team tries to do the best for all guests, recognition of this pleases all of us immensely and so we really appreciate it. Looking forward to the next Ottawa trip! With kind regards, N.Ravi General Manager

Reviewed 1 August 2016 via mobile

Travelled to Ottawa with some friends. This hotel has a nice central location. It is easy walking distance to Parliament Hill, City Hall, Sparks Street, and Elgin Street, which has many restaurants and pubs. The complimentary breakfast was nice, and had large selection of items including freshly cooked eggs, potatoes and breakfast meat, oatmeal, muffins and juices. The rooms were...

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3Thank David R
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi David R, I am glad you enjoyed the Hotel and the breakfast at the Hotel. I hope you were able to see the sights and sounds of our great Capital City!! Please do visit Ottawa again and stay with us. With kind regards, N.Ravi General Manager

Ontario, Canada
Reviewed 31 July 2016

We spent three nights in a large one bedroom suite with a connecting studio, so we had the opportunity to see two room configurations. Overall we would stay at the property again, it is comfortable, well located and staff were friendly. We found it convenient for accessing U of O, parliament hill, Sparks St, the Byward Market and the Rideau...

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1Thank digerati
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi digerati, Thank you for your review after your stay with us. We appreciate your comments and we refurbished in 2011 and due to the Hotel being very busy we will look at a planned refurbishment in the future. We are also grateful for the description of the property and the facilities therein. We also try and maintain an 82...

Waverley, NS
Reviewed 30 July 2016

We stayed in Corner Room 6007. It was perfectly set-up for those who wish to sleep separately. The establishment is in an excellent location, and, in my humble opinion, has eclipsed the main Marriott in Ottawa. The staff were obviously reading off a memorized script when we checked -in, but they were nice and welcoming. You have to go up...

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1Thank JetJock_YHZ
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi JetJock_YHZ, Thank you for the nice word and glad you are making our Hotel your new address in Ottawa!!! It means a lot to us. I am sorry about the air conditioning system and we are trying to address some of this. Thank you and looking forward to your next visit. With kind regards, N.Ravi General Manager

Saskatchewan, Canada
Reviewed 30 July 2016

I only stayed briefly, but the room was very reasonably priced and the reception staff went out of their way to make my stay easier and more enjoyable. I sincerely appreciate the extra work they did on my behalf to make my stay better.

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1Thank J S
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi J S, Thank you for the nice words for our staff at the Hotel and we appreciate it. We all work hard to ensure that every guest that stays here is happy when they leave and you certainly have indicated that our efforts have worked. Regards, N.Ravi General Manager

Saint John
Reviewed 29 July 2016

Stayed in Ottawa the weekend of July 22-24. The hotel is centrally located, close to city hall and a 5 minute walk to Parliament. We did not spend much time in the room, but it was clean, if dated. It was sufficient for our needs for the weekend. The complimentary breakfast was really great, and any problems we had were...

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1Thank Amy M
Douglas C, Front Office Manager at Residence Inn Ottawa Downtown, responded to this review

Dear Amy M, Thank you very much for choosing the Residence Inn by Marriott in downtown Ottawa for your recent stay in our great city! I am pleased to hear that much of our property met your needs. Our parking garage is indeed smaller than some, and does take caution. We are pleased that we have parking available onsite, as...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Residence Inn Ottawa Downtown

Address: 161 Laurier Ave W, Ottawa, Ontario K1P 5J2, Canada
Region: Canada > Ontario > Ottawa
Price Range: €124 - €256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Ottawa Downtown 3*
Number of rooms: 177
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Also Known As:
Residence Inn Ottawa Downtown Hotel Ottawa
Ottawa Residence Inn
Hotel Style:
#20 Family Hotel in Ottawa
#25 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Ottawa Downtown staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“705 was very quiet ”
 of 5 bubbles MargieH892, 23 Jan 2017 | Read review
“Great value use it and enjoy.”
 of 5 bubbles keithsP1166XQ, 21 Jan 2017 | Read review
“Great location”
 of 5 bubbles Canadians_1907, 19 Jan 2017 | Read review
“Watch out for hockey teams staying over!”
 of 5 bubbles 27fionas, 16 Jan 2017 | Read review
“Very spacious although comforter for bed could have been a bit heavier”
 of 5 bubbles wybren, 15 Jan 2017 | Read review
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