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Residence Inn Ottawa Downtown

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#14 of 66 Hotels in Ottawa
Certificate of Excellence
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Residence Inn Ottawa Downtown
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768 Reviews from our TripAdvisor Community

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Showing 705: English reviews
Calgary
Reviewed 2 days ago NEW

Room was clean and the bed was comfortable. Internet was good. The kitchen was not so great if you plan to cook meals. Breakfast was probably the best I've ever had at a hotel, hot and cold options, but I would have liked more fruit.

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Helpful?
Thank Shelley O
Winchester, Kentucky
Reviewed 5 days ago NEW

This hotel is in a great location, only minutes from the Parliament buildings. The room was very large and perfect for a family, it had a full kitchen, washer and dryer, large living room with pull out sofa and a work desk. Bedroom was large and had two queen beds. Bathroom was a corner bathroom, but was a nice size....

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Thank Love2TravelUS
Douglas C, Front Office Manager at Residence Inn Ottawa Downtown, responded to this review

Dear Love2TravelUS, Thank you very much for choosing the Residence Inn downtown Ottawa for your trip to the Nation's Capital! We are pleased to hear that you enjoyed most aspects of your stay, and your feedback will definitely be helpful for future guests. Regretfully, changes to the parking garage are nearly impossible, but we are fortunate to have onsite parking....

Calgary
Reviewed 1 week ago

We stayed in the Residence Inn in October and were not impressed. It is not that it was bad, we just expected a lot more, particularly given how many Air Miles we used to stay there. First, as others have mentioned, the check in is on the 4th floor. Normally this isn't a big deal, but there is certainly something...

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Helpful?
Thank UncleRJ
Douglas C, Front Office Manager at Residence Inn Ottawa Downtown, responded to this review

Dear UncleRJ, Thank you very much for your time in sharing your experience with us. Feedback is crucial for hotel success, and we greatly appreciate you taking time for us. Good or bad, it helps everyone! I feel it necessary to address a few things in your review: It appears from your comments about the kitchenette, that you booked a...

St. John's, Newfoundland and Labrador
Reviewed 1 week ago

My husband, little girl (1.5) and I stayed here for 5 nights in November. Our experience was wonderful. The complimentary buffet breakfasts were delicious and provided lots of choice for my little picky eater. The staff were very accommodating, responding on questions and requests quickly and then following up on the response. The location was great and convenient for walking...

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Helpful?
Thank allison_kennedy23
Douglas C, Front Office Manager at Residence Inn Ottawa Downtown, responded to this review

Dear allison_kennedy23, Thank you very much for staying with us at the Residence Inn downtown Ottawa. I am so happy to hear that you enjoyed your time with us. Should you look to return, I would be happy to help you plan for your next trip. Please feel more than welcomed to contact me anytime you need. Cheers! Douglas Crosbie...

Vaudreuil-Dorion, Canada
Reviewed 1 week ago

The hotel is walking distance from the market, the Rideau centre, the Museum of Nature. Service was fantastic! The underground parking was difficult to maneuver-spaces were very small and going from one floor to the next was one lane for 2 way traffic-we nearly had a head on collision with a car racing around the corner towards us. Scary! But...

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Helpful?
Thank Jacqueline B
Douglas C, Front Office Manager at Residence Inn Ottawa Downtown, responded to this review

Dear Jacqueline B, Thank you very much for sharing your experience with us, and with your fellow TripAdvisor users. I am so pleased to hear that you enjoyed our hotel's great location and more importantly great service. We work very hard with our team to provide a level of service that compares to some of the finest hotels out there....

New York City, New York
Reviewed 1 week ago

Residence Inn's have the feeling that you are staying in an apartment, not in a Hotel room. I love coming back to my "room" and sitting in my living area with couches, tables and TV. I don't feel like I am "on the road". They also come equipped with a cooking area - we had an oven, stove, full size...

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Helpful?
Thank robert s
Douglas C, Front Office Manager at Residence Inn Ottawa Downtown, responded to this review

Thank you robert s! A great review, and I appreciate your feedback. Your insight will help a lot of fellow travelers, and I hope you enjoyed your time in our city! Should you ever look to return, or any questions arise, please feel more than welcomed to contact me for assistance. Cheers, Douglas Crosbie Guest Services Manager douglas.crosbie@marriott.com

Ottawa, Canada
Reviewed 1 week ago

I love the kitchenette in the room. Breakfast included is a good deal and the service from the breakfast crew is outstanding. Everyone in this hotel is extra courteous from the front door person, reception and housekeepers I run into in the hallways.

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Helpful?
Thank Hlezi S
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Hlezi S, Thank you so much for recognizing the associates of the Hotel who work hard to ensure the best of services for all our guests. I would also like to thank you for staying with us . We look forward to your future visits. With kind regards, NR

Reviewed 1 week ago via mobile

If you are in Ottawa to check out the sights and visit numerous museums it won't matter as much as you must likely will be out most of the time. The hotel is centrally located and you are in walkable distance pretty much everywhere. I thought this was a great benefit. If you are planing on staying though and enjoy...

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Helpful?
Thank Maya_onhols
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Maya_onhols, Thank you for your comments after your recent stay with us. While we are centrally located, it is convenient to walk to most of the places here and eliminates the requirement of any transportation. I appreciate your comments about the decor of the Hotel and while this is a fact we also try and keep the rooms absolutely...

Victoria, Canada
Reviewed 1 week ago

My husband and I had a great time staying here. A great location making it walkable to Parliament buildings, Rideau Centre, Byward market, and even the Canadian Mint! The breakfasts had a good selection, the staff were very helpful with directions, storing luggage etc. Room was clean and quiet. It was nice to have the kitchen area also. I didn't...

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Helpful?
Thank DebbieLarice
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi DebbieLarice, Thank you for staying with us and your comments thereafter. The greatest advantage of staying in the downtown area is the proximity to all the places of interest and this relieves all of driving and parking etc. Thank you for mentioning this. I would like to thank you for mentioning the staff who care and go out of...

Medicine Hat, Alberta
Reviewed 1 week ago

The location is great, you can walk to the all locations on the "Ottawa self walking tours guide" (zones 1 to 7). Public transport is very close and if you spend some time on Google you can plan trips all over the city on public transport. If you want to see the Ottawa Senators at the Canadian Tyre Centre then...

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Helpful?
1Thank sfb997
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi sfb997, Thank you for your great comments on the surrounding areas and the way to a Hockey game!!! We do have a lot of Hockey and Football enthusiasts as also people who like good shows at the Canadian Tire center stay with us. The convenience of taking a bus to such events makes it even better. Please do stay...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Residence Inn Ottawa Downtown

Address: 161 Laurier Ave W, Ottawa, Ontario K1P 5J2, Canada
Region: Canada > Ontario > Ottawa
Price Range: €117 - €242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Ottawa Downtown 3*
Number of rooms: 177
Reservation Options:
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Also Known As:
Residence Inn Ottawa Downtown Hotel Ottawa
Ottawa Residence Inn
Hotel Style:
#20 Family Hotel in Ottawa
#25 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Ottawa Downtown staff and other travellers.
6 questions
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Colchester, Vermont
Canada
4 months ago
wISCONSIN
over a year ago

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Questions? Get answers from Residence Inn Ottawa Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would not say that the kitchen is adequate to cook a decent meal, but I didn't really cook so it didn't matter to me.”
 of 5 bubbles shelleyo356, 5 Dec 2016 | Read review
“Fluffy towels”
 of 5 bubbles , 27 Nov 2016 | Read review
“We had a room with a teeny weeny kitchen, but there are rooms available with a bit bigger kitchen if you are planning on eating in for several days.”
 of 5 bubbles Mr2je, 16 Nov 2016 | Read review
“It was very quiet in the large corner suite. I doubt there are any views as it is downtown and there are office buildings nearby.”
 of 5 bubbles melodym469, 1 Nov 2016 | Read review
“Suite was very spacious and super clean. Beds were extremely comfortable. Full kitchen was a plus for sure.”
 of 5 bubbles 244lindac, 1 Nov 2016 | Read review
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