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Residence Inn Ottawa Downtown

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#13 of 67 Hotels in Ottawa
Certificate of Excellence
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835 Reviews from our TripAdvisor Community

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ottawa
Reviewed 4 days ago NEW

Great location, top notch staff, huge rooms! Under ground parking was easy n elevators right to the main floor. Swimming pool and fitness room were wonderful! Staff was great ! Hotel was close to shopping, and good restaurants.

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Helpful?
1Thank boulas
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi boulas, We love to read much comments as it makes us so happy to know that you were happy with the stay and services. We are so happy to please all our guests and glad you found everything in close proximity. We look forward to your future stays ! With kind regards, NR

Toronto, Ontario
Reviewed 4 days ago NEW

I would highly recommend staying at this hotel for many reasons. The staff members are all extremely friendly, knowledgeable, helpful and efficient. Every staff member we encountered, from the front desk, to housekeeping, to wait staff were working hard to meet our every need. The rooms are very clean, beds are really comfortable, elevators are quick and the breakfast was...

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1Thank liz_tobias
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi liz_tobias, Thank you so much for taking the time to write such nice words about all our staff. It makes us all proud to work here!!! While we are an older hotel we try and keep things right for our guests and thank you for noticing it. We look forward to your future stays with us. With kind regards,...

Kingston
Reviewed 4 days ago NEW

Great location, not a very good view but that is okay (room 517). Comfortable bed, nice quality toiletries, great breakfast with good options. Great living space and convenient kitchen. Overall i was very pleased!

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1Thank WendyKB
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi WendyKB, Thank you for your stay with us and while we're sorry that the view was not the best due to our location, we're glad your stay was to your satisfaction. We look forward to another visit. With kind regards, NR

Caledonia, Ontario
Reviewed 5 days ago NEW

Really impressed with this hotel. Clean, spacious rooms. Great kitchen amenities in our room, even a dishwasher! Breakfast was great every morning, kids loved the waffle maker. Replenished everything regularly. Great location. Cons: chlorine in pool/hot tub was so strong, it was hard to breathe in pool area and several of us had rashes from 2 short swims. Would be...

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1Thank darlomarlo
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi darlomarlo, Thanks so much for your nice review. I am really sorry about the pool area. This area is heated to keep the water temperature warm as the water is heated. The pool and the hot tub are bromine run and this is checked regularly during it's use. But glad the rest of the services in the hotel was...

Ottawa, Canada
Reviewed 5 days ago NEW

We stayed in Residence inn for 15 days, The rooms are dated but huge. Our room had a large living room and a kitchen with all appliances that you need for along stay. We had stayed in a more luxuries hotels in Ottawa but this place had a great layout and you don't feel that you are at a small...

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1Thank debby b
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi debby b, Thanks for your comments after your long stay with us. Thanks for all the good comments and we try hard to see that every guest is happy during their stay with us. I am really sorry about the people in their pj's. We do point out to guests, especially those that stay with us for extended periods...

Canada
Reviewed 6 days ago NEW

Stayed here for a family vacation during March break. Hotel is centrally located within walking distance of parliament, museums, Art centre and many other attractions. Rooms are spacious with many family friendly amenities like kitchenettes, dishes, separate living room and more. Staff were excellent I'm every respect. We were greeted by Travis who helped with luggage, parking and even a...

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1Thank CanadavidTraveller
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi CanadavidTraveller, Thank you for staying with us and we're glad that you found the location central and the services to your satisfaction. We're happy that Travis and the other staff were able to assist you during your stay here. We're very happy to have helped in locating your son. We are a family oriented hotel and these are some...

Odessa
Reviewed 1 week ago via mobile

Stayed here for 2 nights with a family of five. The hotel is central to the hot spots. Clean. Staff are friendly and very helpful. Complimentary hot breakfast is very good. A tim Hortons attached to the hotel is perfect!!!! Under ground parking is a nice touch but costs 23 dollars a day. You do have not and out privileges...

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Helpful?
1Thank TML17
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi TML17, Glad the Hotel was convenient to your family and you as we are centrally located and family friendly.Sorry the hot tub was being refilled at the time you went to the pool. We do this regularly and have a board to indicate the same. Glad that everything else was to your satisfaction. With kind regards, NR

Brampton, Canada
Reviewed 1 week ago

Everythings good! They served good bfast buffet and they also have a free snack when we were there from 7:30-8:30. The rooms are big and very spacious. Easily access to many places and tourist spot. Parliament of Canada is only 10 mins away by walking and Chinatown is about 5-10 mins drive. Everything is near. I would recommend this to...

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Helpful?
1Thank 4yA
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi 4yA, Thanks so much for your nice comments after your recent stay with us. Glad to know that the small food offerings on Mondays through Wednesdays and the breakfast were good. Thank you for recommending us and we look forward to your visit again. With kind regards, NR

Halifax, Canada
Reviewed 1 week ago

Friendly staff, good food (you can make your own waffles at breakfast which was a plus for me), convenient location, room clean but slightly dated & pull out couch was as comfortable as a pull out couch can be! Strongly recommend.

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1Thank jmac721
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi jmac721, Great comments after your stay! Glad we met all your needs during your stay and thank you for recommending us, we appreciate it. We hope to see you here again. With kind regards, NR

North Hero
Reviewed 1 week ago

This is an older Marriott Residence inn that is in a good location downtown. Although older, it was clean and well maintained. The staff were all very friendly and helpful. Breakfast was good. Overall I had a great stay. The only issue is the small entrance to the hotel which only allows two cars to be parked while checking in...and...

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1Thank scottrR575HY
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi scottrR575HY, Thanks for your nice comments after your recent stay with us. Thanks for all the positives on the the friendly staff and clean rooms. Sorry about the check in process and while we try and move our guests quickly from the front of the Hotel, should we get busy we direct our guests directly into the garage. Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Residence Inn Ottawa Downtown

Address: 161 Laurier Ave W, Ottawa, Ontario K1P 5J2, Canada
Region: Canada > Ontario > Ottawa
Price Range: €117 - €250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Ottawa Downtown 3*
Number of rooms: 177
Reservation Options:
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Also Known As:
Residence Inn Ottawa Downtown Hotel Ottawa
Ottawa Residence Inn
Hotel Style:
#20 Family Hotel in Ottawa
#25 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Ottawa Downtown staff and other travellers.
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Questions? Get answers from Residence Inn Ottawa Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great room, top notch staff, great location.”
 of 5 bubbles boulas, 19 Mar 2017 | Read review
“In winter months it would be good to have a dark cloth or paper towel to wipe salt off boots.”
 of 5 bubbles WendyKB, 19 Mar 2017 | Read review
“It's worth it to pay a little more for a suite that has kitchen.”
 of 5 bubbles Deboraermel, 18 Mar 2017 | Read review
“If you reuse your towels you get a voucher for Starbucks around the corner!”
 of 5 bubbles jmac721, 15 Mar 2017 | Read review
“Bring plenty of food if you enjoy cooking. The Kitchen is well equipped to allow for healthy home cooked meals while you are away.”
 of 5 bubbles A8725PDmichaels, 9 Mar 2017 | Read review
5 of 5