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Les Suites Hotel Ottawa

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Traveller (251)
Room & Suite (335)
Dining (30)
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Overview
  • Excellent48%
  • Very good36%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“washer and dryer”(130 reviews)
“full kitchen”(238 reviews)
“rideau centre”(192 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Additional information
Offers from Les Suites Hotel Ottawa
Offers & Announcements: BOOK DIRECT - save 20%
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Offers from Les Suites Hotel Ottawa
Offers & Announcements: BOOK DIRECT - save 20%
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,928)
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Show reviews that mention
All reviewswasher and dryerfull kitchenrideau centrebyward marketgreat locationtwo bedroom suiteparliament hilllaundry roomhome away from homewithin walking distanceown mealslots of spacean extended stayparking garageliving areatwo blocksstreet noise
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451 - 455 of 1,824 reviews
Reviewed 10 July 2017

This is like having an apartment within walking distance of most of what you want to see in downtown Ottawa/Parliament Hill. Two bedroom suite very good for traveling work group. Staff very friendly and helpful. Rooms, drapes, linens a bit worn but property ideal in...More

Thank bobakamian
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 12 July 2017

Dear Bobakamian, Thank you for your fantastic review and for staying with us for 8 nights! Our two-bedroom suites are perfect for families and guests who are sharing. I do appreciate your kind comments regarding our Team Members and it would be a pleasure to...More

Reviewed 10 July 2017 via mobile

Repeat guests. When you are a repeat guest (us) the management is doing it all correct. Check the video I posted. Great staff; great location. Near everything that you could want or need. Near grocery store; liquor store; beer store, night life.More

Thank Mary-Lou D
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 11 July 2017

Dear Mary-Lou, It’s always a pleasure to hear from our return guests and thank you for your awesome review mentioning our great Team Members and our fantastic downtown location! It would be an absolute pleasure to welcome you back on your next trip to Ottawa!...More

Reviewed 10 July 2017

While checking in there was some unforeseen delays - another customer was receiving first aid; as a result my check in process was started and ended over 10 mins later. Emmanuel, the front desk worker at the time, realized this and provided me and family...More

Review collected in partnership with this hotel
Thank Wusouza
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 11 July 2017

Dear Wusouza, Thank you so very much for recognizing Emmanuel and his service recovery during a guest emergency! I look forward to providing you a warm welcome back on your next trip to downtown Ottawa! Sincerely, Chris Pierce General Manager Ottawa Tourism’s Star Team of...More

Reviewed 9 July 2017

Good location with a fair price, only 15-20 minutes walk to the main sightseeing spots, Parliament, museums n every thing, spacious living room n kitchen, good for family travel. Although our first room check in is a bit stuffy, soon after we submit our feedback...More

Review collected in partnership with this hotel
Thank yi serene z
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 10 July 2017

Dear yi serene z, Thank you for your good review and I’m pleased you enjoyed our fantastic downtown location, our Team Members and value for money! Our goal is always to exceed guest expectations and once our Team was aware you were not satisfied with...More

Reviewed 8 July 2017 via mobile

We booked a two-bedrooms suite, and when we arrived at 9pm, the room was not ready, and they wanted to trade it for a regular hotel room. What a way to start the stay... The good: Got parking compensation for the above issue. Box of...More

Thank Francis T
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded 10 July 2017

Dear Francis, Thank you for your good review mentioning our spacious and well-equipped suites, our fantastic downtown location and our friendly Team Members! Although we are located in an older building, we do our best to keep everything looking fresh. Because we host many families...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Concierge
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$134 - US$296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Ottawa
#15 Family Hotel in Ottawa
#16 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$134 - US$296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Ottawa
#15 Family Hotel in Ottawa
#16 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (251)
Room & Suite (335)
Dining (30)
Pool & Beach (11)
Amenities (10)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
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Julie L
20 March 2018|
Answer
Response from BestSuites | Property representative |
Dear Julie, Thank you for your inquiry! The parking garage next to the hotel does have a height restriction on 3 of the 4 floors. When you check-in, please advise the Front Desk of the height of your vehicle. If your... More
0
Votes
Julie L
20 March 2018|
Answer
Response from BestSuites | Property representative |
Dear Julie, Thank you for your inquiry. Hotwire does indicate that there is a surcharge for parking. Parking at the hotel is $23 plus taxes which is actually on the lower end of the spectrum for downtown hotel parking... More
1
Vote
occams-razor
1 December 2017|
AnswerShow all 2 answers
Response from BestSuites | Property representative |
Dear occams-razor, thank you for your question! Our Premiere One Bedroom Suites feature a Queen or King in the bedroom and then a pullout sofa bed in the living room. Our Premiere Two Bedroom Suites feature a Queen in the... More
0
Votes
Room Tips
"We were on the eighth floor and it was quiet enough apart from the road sweeping machine that went past at..."
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"Some new furnitures would enhance the appearence of the place."
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"The two bedroom units are very large and spacious."
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"Ask for higher room to enjoy vistas"
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