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Les Suites Hotel Ottawa

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#14 of 67 Hotels in Ottawa
Certificate of Excellence
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Les Suites Hotel Ottawa
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1,289 Reviews from our TripAdvisor Community

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Showing 1,214: English reviews
Jericho
Reviewed 25 August 2015

Perfectly located downtown right next to Byword Market and within walking distance to the canal and Parliament. Accidentally booked a double bedroom suite which was huge! Nice view of the city. Had a plumbing problem early in the morning and the desk clerk immediately responded and ended up moving us to another suite. Hotel manager nicely apologized and made sure...

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Helpful?
Thank Edwin L
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Edwin L., Thank you for taking the time to recognize our Team Members! It was a pleasure meeting you during your stay and I am pleased we were able to rectify the maintenance issue immediately. Our location is perfect for guests who just want to walk to the majority of Ottawa’s attractions (museums, Parliament Hill, National Art Gallery, Rideau...

Reviewed 22 August 2015

The suites are great for a family - fully equipped kitchen, two bathrooms, two bedrooms. The location is excellent - within walking distance of the Parliament and Byward market. We were able to view the fireworks across the river from our room - spectacular!! Staff is super friendly and responsive, and room was clean. It was our second stay, and...

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Thank JulieinOntario
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear JulieinOntario, Thank you for sharing your feedback with the Trip Advisor community. Our team at Les Suites Hotel is elated to learn that you and your family thoroughly enjoyed your experience with us! We look forward to hosting you again in the future. Sincerely, Chris Pierce General Manager

Montreal, Canada
Reviewed 19 August 2015 via mobile

We stayed at Les Suites because we always stay in the Byward market area, and our usual hotel is situated too close to the construction going on in the area. What a lucky find for us! Our suite was more like a full condo unit with a separate bedroom and two bathrooms. Coffee shop in the lobby and only one...

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Thank Java J
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Java J., It’s music to my ears to hear that Les Suites is now your new “go to place”! I’m pleased you enjoyed our condominium-sized suites and our fantastic downtown location! I do understand your comments regarding our three elevators and I sincerely apologize. During high hotel occupancy, which was the case during your stay, and at prime check-in...

Kingston, Canada
Reviewed 19 August 2015

I stayed at Les Suite in August with my boyfriend for a quick overnight stay in Ottawa. We'd stayed here before so knew what to expect insofar as the room and location. For the value and location you really can't beat it so we'd likely visit again. Pros Overall, I was pleased with the room. It's nothing really fancy, but...

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Thank anr929
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Anr929, Thank you for taking the time to write an extensive review regarding your most recent stay with us! Our value for money, spacious & well-equipped suites and fantastic downtown location are just some of the reasons why our guests keep returning! During your stay, the hotel was at full occupancy and I do apologize that our three elevators...

Saskatoon, Canada
Reviewed 19 August 2015

We were driving from Saskatoon, Saskatchewan to Eastern Canada this past June. We reserved a two bedroom, two bathroom suite at this hotel for a couple of nights so we could visit with friends in the area and take in the sites of Ottawa. When I made the reservation after checking out the hotel on line, the desk clerk initially...

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Thank 211Geri
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear 211Geri, Thank you for sharing your feedback with the Trip Advisor community. Although I am very pleased that you enjoyed the spacious comfort of our condominium sized suites, and our superior location - I would appreciate an opportunity of speaking with you to discuss the challenges associated with the reservation process. Please feel free to contact me directly at...

Winnipeg, Canada
Reviewed 18 August 2015

My husband and I spent two nights at Les Suites in downtown Ottawa and loved the location and space. We went out for early morning runs along the canal - so easy to get to and beautiful scenery. We picked up coffee and breakfast from the hotel's Presse Café which was convenient and delicious. We walked to the ByWard market...

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1Thank Laerka
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Laerka, Thank you for your fantastic review and I’m thrilled that you and your husband enjoyed your stay with us in our spacious and well-equipped suites! I appreciate you mentioning our wonderful downtown location within a short walking distance to many attractions and our friendly Team Members. I look forward to welcoming you both back to the hotel on...

Whitchurch-Stouffville, Canada
Reviewed 17 August 2015

Checked in on a Saturday which took far too long and on travelling to our room was warned by other guests that our floor enjoyed loud parties the night before. When we got to our room, the stale smell was overwhelming so decided then and there to try and change to another floor. Front desk informed us they had no...

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Thank 309iani
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear 309iani, Thank you for your review and I do appreciate your comments. Over the weekend, the hotel was at full occupancy due to an adult hockey tournament in the City and I sincerely apologize that other guests disturbed your stay. Along with our regular security guards and patrols, the hotel hired additional security to ensure the hotel was quiet...

Toronto
Reviewed 17 August 2015

This is our go-to hotel in Ottawa, and we are here every couple of months or so. The combination of price and amenities and location cannot be beat in Ottawa. We LOVE how close this hotel is to the Byward Market area, and the Parliament buildings. No transit required when you stay here! You do have to pay for parking,...

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1Thank MaraFromToronto
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear MaraFromToronto, It’s always a pleasure to hear from our return guests and thank you for noting our amenities, location and value for money! Over the weekend, the hotel did host guests of an adult hockey tournament and I appreciate your comments that our additional security guards ensured the quiet comfort of all of our guests. Once again, thank you...

Orillia, Canada
Reviewed 15 August 2015

Pros: - great central location beside the Rideau Centre and at the entrance to the Byward Market, - large "apartment" style rooms with all the amenities, Cons: - rooms are somewhat dated and will soon require a refresh, - check-in was an extremely long and unusual process with the counter staff engaged in phone calls and other distractions,

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Thank mpsrent
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Mpsrent, Thank you for your 4/5 rating mentioning our great downtown location and spacious suites! When the hotel is at high occupancy and during prime check-in times, our Front Desk will be busier than normal and I do apologize for your wait. The hotel is continuing with its floor-by-floor renovation this Fall and I look forward to welcoming you...

Thunder Bay, Canada
Reviewed 13 August 2015

Let's start with the location - downtown, very close to the Rideau Centre, Byward Market, Beer Store , Metro (yes, you have a full kitchen) and LCBO - it doesn't get any better than that. Cab ride from the airport is about $35 (each way). If you read other reviews that mention panhandlers, homeless, sketchy characters in the neighbourhood -...

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1Thank SnowDodger
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear SnowDodger, It’s a pleasure to read your extensive review regarding your recent 4 day stay with us! Thank you for mentioning our friendly and helpful Team Members who go out of their way to ensure our guests have an excellent hospitality experience. Our downtown location is perfect for guests who just want to walk to the majority of Ottawa’s...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Presse Cafe
Cuisines: Cafe, Canadian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
When you stay at Les Suites Hotel, Ottawa, you really do have the best of everything-the luxury of a great location and the comfort of spacious elegance. Situated in the heart of downtown Ottawa, Les Suites Hotel is next door to great shopping at the Rideau Centre and surrounded by fine dining and entertainment. Ideally located near major travel routes, government offices, and popular attractions, we offer the perfect location for business travelers and leisure guests alike. Les Suites Hotel boasts spacious One Bedroom Suites (700 sq. Feet) and Two Bedroom Suites (over 1000 sq. Feet) complete with full kitchen amenities, ensuite washer & dryers, seperate living and dining room and private balconies! Arrive Empowered and Leave Refreshed! ... more   less 

Additional Information about Les Suites Hotel Ottawa

Address: les Suites Hotel 130 Besserer St, Ottawa, Ontario K1N 9M9, Canada
Region: Canada > Ontario > Ottawa
Price Range: €100 - €298 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Les Suites Hotel Ottawa 3*
Number of rooms: 240
Reservation Options:
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Also Known As:
Les Hotel Ottawa
Ottawa Les Hotel
Les Suites Ottawa
Hotel Style:
#8 Romantic Hotel in Ottawa
#16 Family Hotel in Ottawa
#16 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Les Suites Hotel Ottawa staff and other travellers.
11 questions
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Questions? Get answers from Les Suites Hotel Ottawa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Smoking fast free wi fi. Bring a selection of beverages.”
 of 5 bubbles EcoDriver, 21 Mar 2017 | Read review
“Both times the rooms were great we have no complaints ”
 of 5 bubbles Z8607CMjamesr, 19 Mar 2017 | Read review
“If you are getting a family suite, you can request one with 2 bathrooms.”
 of 5 bubbles martinagaughan1, 19 Mar 2017 | Read review
“Keep the bathroom fixtures in working order.”
 of 5 bubbles , 19 Mar 2017 | Read review
“If you want a view of anything decent, go as high as possible and try for a N facing view.”
 of 5 bubbles darrenl538, 13 Mar 2017 | Read review
5 of 5