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Les Suites Hotel Ottawa

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#13 of 66 Hotels in Ottawa
Certificate of Excellence
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Les Suites Hotel Ottawa
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1,203 Reviews from our TripAdvisor Community

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Showing 1,131: English reviews
North Bay, Canada
Reviewed 14 June 2015

Very friendly staff that went over and above to be welcoming! Check in was efficient and the room was beyond my expectations. Spacious and clean with all the amenities one needs. Convenient well located parking. Steps to great restaurants and shopping. Will stay here every time I am in Ottawa!

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Helpful?
1Thank Cameron C
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Cameron C., It’s always a pleasure to receive a 5/5 rating, especially those mentioning our friendly Team Members – thank you! First time guests are normally in awe when they realize that our smallest suites are approximately 700 sq. ft. and fully equipped! Once again, thank you for your review and I look forward to hosting you again on...

Reviewed 13 June 2015 via mobile

The hotel is all suites which are spacious with large kitchen and laundry room. The rooms are slightly dated and tired but clean. Service is good although availability of the elevators can be frustrating. There is a small gym and pool and a bar / cafe with a shop for essentials. The hotel is in a great location close to...

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Helpful?
1Thank J L
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear J.L., As a Top Contributor in the TripAdvisor community, I certainly appreciate your 4/5 rating regarding your recent stay with us! Thank you for your kind comments regarding our spacious, clean and well-equipped suites. During high hotel occupancy, which has been the case for the months of May and June, our three elevators are working at maximum capacity and...

St. John's, Canada
Reviewed 11 June 2015 via mobile

My husband and I stayed here for five nights and enjoyed our time. We were in Ottawa for a mini honeymoon before my husband returned to work and even before we got to the hotel they were helping us. There were delays out of our home airport so we decided to extend our stay and the hotel was so easy...

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Helpful?
Thank AmandaD282
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear AmandaD282, Thank you for your awesome review! I do appreciate your kind comments regarding our Team Members as they genuinely care about providing each and every guest with an excellent hospitality experience. I do sincerely apologize for your wait for a baking sheet. With the hotel being sold-out and the volume of guest requests, our Team was slightly delayed...

Calgary, Canada
Reviewed 11 June 2015 via mobile

I was walked to this hotel from another property so it was not my choice to stay here. All staff encountered were very reasonably friendly considering their business levels. The younger lady who checked me in was quite pleasant. The location of this hotel to the market is great if that's where you want to be close too and was...

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Helpful?
Thank TSH-SSCEC
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear TSH-SSCEC, Thank you for taking the time to post a review regarding your recent stay. It is only through guest comments such as yours that we can continue to improve our operation. The housekeeping issues encountered in your suite is certainly not representative of the service standards of the hotel. I would greatly appreciate an opportunity to speak with...

New Brunswick, Canada
Reviewed 11 June 2015

The hotel seemed fine. The room was clean, the bed was comfortable, and the room was spacious. The staff we met were pleasant and helpful. The kitchen was minimally stocked, and the cups and bowls were tiny for the morning coffee and yogurt, but everything worked. Although the carpet seemed like it could have used a refresh, it was fine....

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Helpful?
Thank LighthouseKeeper1
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear LighthouseKeeper1, It’s always a pleasure to hear from our first-time guests and I thank you for recognizing our Team Members and comfortable, spacious suites. For guests who are not accustomed to large metropolitan areas, I do understand your concerns about our vibrant and diverse neighbourhood. The City of Ottawa is embarking on a revitalization plan of this area and...

Regina, Canada
Reviewed 9 June 2015

I have been travelling for 20 years for my work and have been to many hotels across the country. Over the past 6 years my work has taken me away from home for months, mostly to Ottawa. As Les Suites was walking distance to my work, to Parliament Hill, the Convention Center and the National Arts Center, and the Market,...

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Helpful?
1Thank Marie-France K
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Mme. K., It was a pleasure to host you over the years and I speak for the entire Team at Les Suites when I say that we will definitely miss you! Please know that you will always have a home-away-from-home waiting for you in Ottawa. Sincerely, Chris Pierce General Manager

Lansing, New York
Reviewed 8 June 2015

We were here for a ladies weekend and we picked the hotel because of it's excellent location (a few blocks from restaurants, bars and the outdoor market) and because we needed a suite. From the moment we checked in to the moment we checked out we had a wonderful experience! The front desk staff were friendly and accommodating when we...

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Helpful?
1Thank Jennifer O
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Jennifer O., WOW – thank you for your fantastic review and recommendation! I’m so pleased you and your girlfriends enjoy your “suite experience” in one of our two-bedrooms! Our downtown location is perfect as we are within a short walking distance to the majority of Ottawa’s attractions, including the historic Byward Market. Once again, thank you for your review...

Elmira, Ontario, Canada
Reviewed 8 June 2015

It is like being in a small one bedroom apartment. We had a kitchen with stove, microwave, dishwasher, refrigerator, everything you'd want in a kitchen. There was a closet with a washer and dryer with ironing board and iron in it. The living room was nice with a dining table. Large flat screen TV and balcony. The bath was nice...

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Helpful?
1Thank DrDanHolt
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear DrDanHolt, I’m so pleased you enjoyed our well-equipped suites, our excellent location and our friendly and efficient Team Members! Thank you for reporting the issues you had in your suite as our goal is to always ensure guest satisfaction. Because we are located in the heart of downtown, there will be noise emanating from the street. For future reservations,...

Montreal, Canada
Reviewed 7 June 2015

I chose this hotel for the location and convenience of having a kitchen. The cost of the hotel room (even with a conference discount) is expensive, but the overall feel is budget. The main issue for me was the carpet, which needs to be replaced immediately. I believe this is what was causing the strong odor that never quite dissipated,...

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Helpful?
Thank masgchips
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Masgchips, Thank you for you review and I’m disappointed that you did not enjoy your stay with us higher. In future, please do let us know immediately if there is anything we could do to make your stay more enjoyable. We will inspect the suite you occupied immediately, and conduct the necessary repairs/enhancements. We hope to have an opportunity...

Halifax, Canada
Reviewed 6 June 2015

I've stayed at this hotel before when I've been in Ottawa for 3-4 nights for business meetings. Our conference was at the Shaw Centre but it's so much better to stay at Les Suites than at the Westin Hotel, in my opinion, because the accommodations are more like an apartment than a hotel. Separate bedroom, living room and dining room...

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Helpful?
Thank Sandra A
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Sandra A., Thank you for your excellent review mentioning our spacious and well-equipped suites, helpful and friendly Team Members and fantastic location … a short walk to the Shaw Centre! Our guests certainly enjoy the ability to make meals ensuite. Not only is this a healthier option, but it is also cost-effective. Once again, thank you for your review...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
When you stay at Les Suites Hotel, Ottawa, you really do have the best of everything-the luxury of a great location and the comfort of spacious elegance. Situated in the heart of downtown Ottawa, Les Suites Hotel is next door to great shopping at the Rideau Centre and surrounded by fine dining and entertainment. Ideally located near major travel routes, government offices, and popular attractions, we offer the perfect location for business travelers and leisure guests alike. Les Suites Hotel boasts spacious One Bedroom Suites (700 sq. Feet) and Two Bedroom Suites (over 1000 sq. Feet) complete with full kitchen amenities, ensuite washer & dryers, seperate living and dining room and private balconies! Arrive Empowered and Leave Refreshed! ... more   less 

Additional Information about Les Suites Hotel Ottawa

Address: les Suites Hotel 130 Besserer St, Ottawa, Ontario K1N 9M9, Canada
Region: Canada > Ontario > Ottawa
Price Range: €97 - €251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Les Suites Hotel Ottawa 3*
Number of rooms: 240
Reservation Options:
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Also Known As:
Les Hotel Ottawa
Ottawa Les Hotel
Les Suites Ottawa
Hotel Style:
#8 Romantic Hotel in Ottawa
#16 Family Hotel in Ottawa
#16 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Les Suites Hotel Ottawa staff and other travellers.
9 questions
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Questions? Get answers from Les Suites Hotel Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One bedroom suite is recommended for a party of four.”
 of 5 bubbles mactac2016, 7 Dec 2016 | Read review
“Ask for a room above the 6th floor as the pool is on the 5th or 6th floor.”
 of 5 bubbles Coffee_Bean333, 5 Dec 2016 | Read review
“Pet friendly but there are pet free floors.”
 of 5 bubbles georgebF169HV, 8 Nov 2016 | Read review
“Street side is noisy, large trucks making deliveries all night.”
 of 5 bubbles myopiniontoo, 16 Oct 2016 | Read review
“You can ask for top floor, any time...”
 of 5 bubbles RichardB205, 8 Oct 2016 | Read review
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