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Les Suites Hotel Ottawa

Expedia.comUS$281*
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#13 of 67 Hotels in Ottawa
Certificate of Excellence
12/06/2017 13/06/2017
1 room 2 adults 0 children
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Les Suites Hotel Ottawa
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1,387 Reviews from our TripAdvisor Community

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Showing 1,310: English reviews
Toronto, Canada
Reviewed 1 week ago

We stayed in this hotel last week. Superb value for money. For comparable prices in good hotels near Parliament Hill, this hotel offers a "home away from home". Huge suites with living room/s & full kitchen. Excellent location & great views. Few minutes walk to huge shopping area and tons of excellent restaurants. Close to parliament hill & many attractions....

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Helpful?
Thank Nauman-M
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Nauman-M., Thank you for your exceptional review regarding your recent stay with us! Our fantastic downtown location, spacious suites, value for money and our awesome Team Members are definitely some of the reasons why our guests keep coming back. Because we are an independent, non-branded hotel, we do greatly appreciate your recommendations and it would be a pleasure to...

Reviewed 1 week ago via mobile

Excellent place! Lovely staff!! Super convenient location! Walking distance to all major attraction in Ottowa! Clean and lovely place!... our room was great! We stayed for 2 nights only but we loved it! Thank you so much!!!! I would definitely go back!

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Helpful?
Thank Corina T
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Corina, I’m thrilled that you loved your stay with us! Our location is perfect for our guests who just want to park their cars and walk to the majority of Ottawa’s attractions. With a Walk Score of 99/100, our location is definitely a Walker’s Paradise. I look forward to hosting you again on your next stay in downtown Ottawa!...

Reviewed 1 week ago

This hotel was booked for me as part of a business trip so I had NOT done any research going in and was unfamiliar with the area/location. The main lobby was simple and bright with a few chairs and a cute cafe. When I opened the door to my "room" I realized it was a 1 bedroom apartment with a...

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Helpful?
Thank clareb994
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Clare, It’s always a pleasure to hear from our first-time guests and thank you for your awesome review mentioning our fantastic downtown location! The majority of our guests are quite surprised when they realize that our suites are fully-equipped with five appliance and quite spacious (700 – 1,000 sq. ft.). I look forward to hosting you and your family...

Newcastle, On
Reviewed 1 week ago

We chose the location to be able to walk to the sights and access the bike trails, and it was very good for that. They upgraded us to a two-bedroom apartment from a one-bedroom, which was nice but we really didn't use the extra room. We had everything we needed in the room, nice amenities and a well-stocked kitchen. I...

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Helpful?
Thank Joyce K
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Joyce, I’m so thrilled that you enjoyed our clean and comfortable suites, our awesome downtown location and our helpful Team Members! We are very proud of our network of bike paths available for our guests. The Ottawa River Pathway is a 31 km. pathway that follows the Ottawa River and passes a number of Ottawa’s attractions (i.e. Canadian War...

Toronto, Canada
Reviewed 1 week ago

We were blown away by how fabulous our experience was at Les Suites. We were travelling with a 9 month old and the staff went above and beyond to accommodate our needs. The room was large, clean, and stocked with everything we could possibly need. The location was fantastic. I can't think of a better option in downtown Ottawa and...

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Helpful?
Thank AVandmor
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear AVandmor, Thank you for recognizing our phenomenal guest service standards! Our Team does go out of their way to ensure that we accommodate specific guest needs. As a father myself, I know that travelling with infants and small children is not the easiest. Our ensuite washers/dryers do come in handy! It would be my absolute pleasure to host you...

Reviewed 1 week ago

The Hotel is perfectly located the rooms are comfortable and current. The price was right and the service was awesome. The amenities were comparable to the the best hotels. I thoroughly enjoyed this hotel great accommodations and atmosphere

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Helpful?
Thank alfredpoitier
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Alfred, Thank you for your fantastic review and it was a pleasure to host Kiwanians! I do sincerely appreciate your recognition of our service excellence, our value for money and our awesome downtown location! I look forward to hosting you again on your next stay in Ottawa! Sincerely, Chris Pierce General Manager Ottawa Tourism’s Star Team of the Year

Ajax, Canada
Reviewed 1 week ago

They may have upgraded their lobby but not their rooms. The room smelled like it had been fumigated recently. It felt and looked old and rundown. Housekeeping came and made our beds and then left. They came back 2 hours later and said sorry we had to go and get another room ready. Then that night we realized they didn't...

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Helpful?
Thank GNB55
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear GNB55, I do sincerely apologize that you thought your suite was rundown and the service of our Front Desk Agents and Housekeeping Team was less than expected. What you experienced is definitely not a Les Suites’ standard. Les Suites Hotel Ottawa, which is one of a kind, is known for our service excellence, our spacious and comfortable suites and...

Kitchener, Canada
Reviewed 1 week ago

Great location downtown, great staff, very comfortable rooms, exercise room, pool. hot tub, etc. We stayed there in May 2017, they where full but still found accommodation for us. The front desk staff were very pleasant and helpful with my booking mix up. Thanks again, Steven

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Helpful?
Thank Koolstra
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Koolstra, Thank you for your excellent review and your continued patronage! I’m pleased that our Guest Service Manager, Steven, was able to assist you! Your recognition of our service excellence, comfortable suites, amenities and fabulous downtown location is very much appreciated and it would be a pleasure to host you again! Sincerely, Chris Pierce General Manager Ottawa Tourism’s Star...

Reviewed 1 week ago

Arrived in Ottawa for the Tulip Festival, a very busy time, the hotel was full yet we had no sense of being rushed at any time. Staff always had time for our questions. A reservation staffer named "Aja" (hope that is spelled correctly) had handled our booking noting the needs of one in our group with a health issue and...

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Helpful?
Thank deborahaR7472AN
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Deborah, Thank you for your awesome review! Our entire Team, including our Reservations Agent, Ejja, always endeavour to find the perfect suite for our guests and I’m pleased we were able to accommodate your specific request. Ottawa is definitely the place to be for Canada’s 150th celebration and our downtown location is in the heart of these celebrations. I...

Reviewed 1 week ago

This hotel is OK, good location and reasonable space. Kitchen facilities are small but sufficient for breakfasts etc. with reasonable dishes, utensils etc. The coffee pot is very small and only holds 3-4 very small cups - should be a larger size not a "hotel" size. We were on the third floor. The third floor is a staff floor, with...

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Thank 2600C
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear 2600C, Thank you for your 3/5 rating and I’m pleased you enjoyed our fantastic downtown location within a short walking distance to the majority of Ottawa’s attractions! Whenever our Team is made aware that a guest is not satisfied with their suite location, we action this feedback immediately. In your case, your suite was located near our Housekeeping Office...

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12/06/2017 13/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Presse Cafe
Cuisines: Cafe, Canadian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
When you stay at Les Suites Hotel, Ottawa, you really do have the best of everything-the luxury of a great location and the comfort of spacious elegance. Situated in the heart of downtown Ottawa, Les Suites Hotel is next door to great shopping at the Rideau Centre and surrounded by fine dining and entertainment. Ideally located near major travel routes, government offices, and popular attractions, we offer the perfect location for business travelers and leisure guests alike. Les Suites Hotel boasts spacious One Bedroom Suites (700 sq. Feet) and Two Bedroom Suites (over 1000 sq. Feet) complete with full kitchen amenities, ensuite washer & dryers, seperate living and dining room and private balconies! Arrive Empowered and Leave Refreshed! ... more   less 

Additional Information about Les Suites Hotel Ottawa

Address: les Suites Hotel 130 Besserer St, Ottawa, Ontario K1N 9M9, Canada
Region: Canada > Ontario > Ottawa
Price Range: €126 - €433 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Les Suites Hotel Ottawa 3*
Number of rooms: 240
Reservation Options:
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Also Known As:
Les Hotel Ottawa
Ottawa Les Hotel
Les Suites Ottawa
Hotel Style:
#8 Romantic Hotel in Ottawa
#16 Business Hotel in Ottawa
#16 Family Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Les Suites Hotel Ottawa staff and other travellers.
12 questions
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Questions? Get answers from Les Suites Hotel Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great views of the city on higher floors.”
Lottie543, 26 May 2017 | Read review
“Right now there is a lot of construction on the Daly street side, so the Besserer side might be a bit quieter, but no matter what it's a busy noisy area. However, you didn't hear much outside noise with the windows closed.”
JoyceK406, 21 May 2017 | Read review
“All the amenities of home for cooking, stove, fridge, microwave, washer dryer, etc”
Koolstra, 19 May 2017 | Read review
“An oriental suite walkabout at arrival is recommended - it's a nice little adventure!”
Erlingsdottir, 18 May 2017 | Read review
“The Executive Suite is the best-very spacious”
estherR1705, 17 May 2017 | Read review
5 of 5
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US$281* /night
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Prices are for 1 room, 2 adults
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