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136 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Toronto, Canada
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 7 February 2013

This hotel is undoubtfully one of the best I ever stayed in Canada in this price range. Although it's a bit dated, it's clean and looks good outside and inside. What I liked the most, was the customer service. As soon as we checked in, our little daugter started playing and put a small wooden stick into the heater (it's... More 

Thank melifaro81
WelcomINNS, General Manager at WelcomINNS, responded to this review

Dear melifaro81, First, I would like to thank you for writing such a detailed review; your feedback is much appreciated. I am so pleased to hear that you had such a wonderful stay with us when you came to town with your family. We truly pride ourselves on our wonderful customer service so I am very glad to hear that... More 

London, Ontario
2 reviews
Reviewed 7 February 2013

My fiancee and I stayed here last weekend for 2 nights, as we went skating through the Rideau Canal during the Winterlude Festival. We had no complaints at all other than the breakfast. We werent expecting a bacon omelet lol as we were fully aware that it was going to be continental, however it was all carb and sugar items... More 

Thank Chad H
WelcomINNS, General Manager at WelcomINNS, responded to this review

Dear Chad H, Thank you for taking the time to review the WelcomINNS Hotel Ottawa. I am very happy to hear that you and your fiancée had a nice stay with us when you came to town for Winterlude. It is a pleasure to know that you found the hotel nice, clean, and friendly. However, I am sorry to hear... More 

Montreal, Canada
Level Contributor
140 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 673 helpful votes
Reviewed 21 January 2013

Having heard that this hotel got a facelift, I decided to give it a try for a recent trip to Ottawa. The hotel is located off of St Laurent Blvd, right next to a large shopping mall and a variety of restaurants. By car, it is a 5-10 minute drive to get downtown. They have a shuttle that I did... More 

1 Thank TravellingTFP
WelcomINNS, General Manager at WelcomINNS, responded to this review

Dear TravellingTFP, Thank you for taking the time to write such a detailed review, your feedback is much appreciated. We are committed to providing comfort, quality, and convenience at an affordable price and it is a pleasure to know that you appreciated the comfort and décor of your room and the good service you received. However, it disappoints me to... More 

North Bay, Canada
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 December 2012

Stayed overnight in a room with two double beds. It was clean but a little dated. Older model TV with a fair channel selection and the bathroom fixtures are showing their age. Bake-your-own waffles, cereal, muffins, hard boiled eggs, toast for breakfast which was quite good.

Thank North9ON
WelcomINNS, General Manager at WelcomINNS, responded to this review

Dear North9ON, Thank you for taking the time to review our property. We are pleased to hear that you were impressed by the hotel's cleanliness and that you enjoyed our continental breakfast. We are in the midst of replacing all of our older TVs with LCD TVs to keep our rooms up to date. We hope to see you back... More 

Oakville, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 November 2012

We often stay here when we visit our daughter in Ottawa. It is reasonable, convenient and very clean. The staff is friendly and helpful. The rooms are a good size and the beds are comfortable. Breakfast is plain (like at home) but the lady in charge keeps the area well stocked and clean. It is as quiet as any other... More 

Thank Deanna E
WelcomINNS, General Manager at WelcomINNS, responded to this review

Dear Deanna E, Thank you kindly for your wonderful review. I am pleased to hear that you continue to have such great visits at our hotel. It is great to know that you have chosen the WelcomINNS Ottawa as your home away from home while visiting your daughter. I thank you for your business and look very forward to welcoming... More 

Level Contributor
85 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 13 November 2012

I stayed at this hotel once before but only for a night but this time I tried it for five nights. I was in a ground floor room, which allowed entry and exit directly to the outside as well as into the room. The room was very clean, quiet and had great amenities - free wifi, 27" (or maybe larger)... More 

Thank Terry C
WelcomINNS, General Manager at WelcomINNS, responded to this review

Dear Valued guest, thank you for your comments on Trip Advisor after your recent stay on November 13th, 2012 to the WelcomINNS Ottawa. I would like to invite you to return; and if so receive a 15% discount. We truly appreciate your feedback and comments. Thank you again. Wade Kirkpatrick General Manager More 

Elliot Lake, On, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 November 2012

I have stayed at this hotel many times in Ottawa. It is very clean and they have very good rates. It is also close to anything you want to do as it is right on the 417 so you can get East or West or Downtown in minutes. It is a great value and has a great location. I will... More 

Thank Glenn B
WelcomINNS, General Manager at WelcomINNS, responded to this review

Dear Glenn B, Thank you for your review - I will be sure to share the kind words with the rest of our staff. I am delighted to hear that we consistently meet your requests and expectations. Please know that we truly value your continued business and we look very forward to seeing you again in the future. Best Regards,... More 

Vancouver, Canada
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 29 October 2012

The hotel itself was an older building but it was kept clean and the location is great. It is located right across the road from a mall, transit centre, grocery stores, and quite a few restaurants. The staff were very friendly and helpful and there was ample parking. The big downside to the hotel was the uncomfortable beds and non-exsistent... More 

Thank scubalover11
East Syracuse, New York
Level Contributor
414 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 322 helpful votes
Reviewed 20 October 2012

'Ana' made check-in smooth and quick. WelcomINNs is a seven story facility. I had doults how long the hot water would take for the shower, just 5-6 seconds being on the seventh floor. A shower/tub combo. On one end of shower is a 36" long shelf, much space for soap dish, shampoo & body lotion. Over all, the room was... More 

Thank Jack L
WelcomINNS, General Manager at WelcomINNS, responded to this review

Dear Jack L, Thank you for your detailed review - I will be sure to share your kind words with the rest of our team! I am glad to hear that you enjoyed your stay with us and that you are likely to return in the future. We hope to see you again soon. Sincerely, General Manager More 

Alberta, Canada
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 1 September 2012

Great location, clean comfortable room, friendly staff. Large CRT TV had better picture than other hotels with flat screen TVs without HD feed. Very slow wi-fi, small bar fridge, single serving coffee maker..

Thank KnB_CDN

38 photos of this hotel

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Room/Suite (7)
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Bathroom (3)
Other (7)

Management photos: Courtesy of the property manager

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Hotel & Grounds (4)
Room/Suite (7)
Business Centre/Function Rooms (2)
Bathroom (1)
Other (2)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The WelcomINNS Ottawa features 109 rooms that offer comfort, style, and functionality. Our charming, pet -friendly hotel is ideally situated right off HWY 417 and minutes from downtown. We offer a variety of room types to suit the needs of all travelers, and we provide free wireless Internet connection in all 109 of our 100% smoke-free guestrooms. Complimentary continental breakfast is also offered. ... more   less 

Additional Information about WelcomINNS

Address: 1220 Michael Street, Ottawa, Ontario K1J 7T1, Canada
Region: Canada > Ontario > Ottawa
Price Range: €91 - €109 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — WelcomINNS 2*
Number of rooms: 109
Reservation Options:
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Also Known As:
Welcominns Hotel Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from WelcomINNS staff and other travellers.
1 question
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Questions? Get answers from WelcomINNS staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King supreme, lots of room , bed was very comfortable”
 of 5 bubbles Straight4orward, 22 Jun 2016 | Read review
“Watch out for pricing denomination and don't believe free cancellation.”
 of 5 bubbles wsanders2016, 7 May 2016 | Read review
“Their are stairs or an elevator your can choose to get to your room.”
 of 5 bubbles Suesunshine1, 7 Aug 2015 | Read review
“4th floor was quiet”
 of 5 bubbles gertg2014, 4 Aug 2015 | Read review
“limited noise at ground level so it doesn't matter what floor you stay on”
 of 5 bubbles GSouth, 9 Apr 2015 | Read review
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