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    Novotel Ottawa

    33 Nicholas St, Ottawa, Ontario K1N 9M7, Canada
    Save
    May 14
    May 15
    1 room, 2 adults, 0 children
    SAVE US$68
    US$229
    US$161
    US$229
    US$160
    US$229
    US$161
    Traveller (282)
    Room & Suite (182)
    Dining (23)
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    Overview

    • Excellent22%
    • Very good49%
    • Average19%
    • Poor6%
    • Terrible2%
    Travellers talk about
    “rideau centre” (119 reviews)
    “albion rooms” (24 reviews)
    “byward market” (237 reviews)
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    4 Star Hotel
    All hotel details
    Les Suites Hotel Ottawa
    1,340 reviews
    #12 of 67 hotels in Ottawa
     
    The Westin Ottawa
    2,003 reviews
    #6 of 67 hotels in Ottawa
     
    Lord Elgin
    122 reviews
    #5 of 67 hotels in Ottawa
     
    Andaz Ottawa Byward Market
    316 reviews
    #1 of 67 hotels in Ottawa
     
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    Rooms
    14 May15 May
    |
    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 29 August 2014

    The hotel was renovated a few years ago. I stay at the Novotel during most of my visits to Ottawa. it is well located for the mall and the market. this is good in the winter, because it a short walk to go to mall...More

    Helpful?
    Response from Rafael B, General Manager at Novotel Ottawa

    Dear cassino, It is with great pleasure to read a fantastic review, especially coming from a Senior Contributor. We are look forward to having the pleasure to welcome you back at the Novotel Ottawa. Regards, Rafael Ballester General Manager Novotel Ottawa

    Reviewed 27 August 2014

    Our bed mattress smelled of Urine , I called and complained to the front desk and was told that housekeeping will take care of it . which did not happen , So I called and complained again at least 3 times . Finally one of...More

    Helpful?
    Response from Rafael B, General Manager at Novotel Ottawa

    Dear Mahnaz D, Please accept my sincerest apologies for have been assigned a room with a mattress in that state. I am even more surprised that when you reported your problem, there was no prompt action from our associates and that it took several calls...More

    Reviewed 26 August 2014

    We stayed here for 2 nights as part of a tour of Ontario . The room was small and had only one king sized bed for myself my husband and my 9 year old son, we managed but did not request an extra bed as...More

    Helpful?
    Response from Rafael B, General Manager at Novotel Ottawa

    Dear matronmum, Thank you for reviewing your recent stay, I am sorry you were placed in an awkward position having to share a king size bed with your spouse and nine year old child. I'm sure there must have been some miscommunication about the number...More

    Reviewed 25 August 2014 via mobile

    After a heavy jetlagged day we arrived here by 9pm. Receptionist was courteous and very quick to check us in. Also informed us about eating options nearby but we opted for the pub downstairs, called Albion Rooms. Here, I personally reached nirvana eating their elk...More

    Helpful?
    Response from Rafael B, General Manager at Novotel Ottawa

    Dear ka0z, It is with great pleasure to read a fantastic review, especially coming from a Senior Contributor. I will pass along your comments to our Chef Stephen LaSalle on the elk burger and the effect it had on you. I trust that this will...More

    Reviewed 25 August 2014 via mobile

    There is generally nothing wrong with the room itself but walking the hallways and corridors you suddenly get a sense that this hotel is in dire need of a renovation, carpets are really old and it smells, the walls are yellowish and it just looks...More

    Helpful?
    Response from Rafael B, General Manager at Novotel Ottawa

    Dear sandman8888, Thank you for sharing your comments about your recent stay with us. Rest assured we are in the process of planning a renovation project that would include guest rooms and corridors. Our plans indicate that this could start as early as December of...More

    Les Suites Hotel Ottawa
    1,340 reviews
    #12 of 67 hotels in Ottawa
     
    The Westin Ottawa
    2,003 reviews
    #6 of 67 hotels in Ottawa
     
    Lord Elgin
    122 reviews
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    Andaz Ottawa Byward Market
    316 reviews
    #1 of 67 hotels in Ottawa
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Multilingual Staff
    • Dry Cleaning
    • Laundry Service
    • Conference Facilities
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$127 - US$314 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Luxury Hotel in Ottawa
    • #22 Business Hotel in Ottawa
    • #24 Family Hotel in Ottawa
    Photos
    Traveller (282)
    Room & Suite (182)
    Dining (23)
    Pool & Beach (21)
    Nearby
    Nearby Hotels
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    The Westin Ottawa
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    Les Suites Hotel Ottawa
    1,340 reviews
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    Nearby Restaurants
    The Albion Rooms
    192 reviews
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    Bazille
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    The Loft Board Game Lounge
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    Highlander Pub
    332 reviews
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    Nearby Attractions
    Rideau Centre
    237 reviews
    .16 km away
    Ottawa Art Gallery
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    .05 km away
    Shaw Centre
    87 reviews
    .27 km away
    ByWard Market
    3,057 reviews
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    Questions & AnswersAsk a question
    Muthukumarswami M
    Hi, does Standard Room SUPERIOR comes with break fast
    25 April 2017|
    What is your answer?
    Posting guidelines
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    jkfiske25
    Do you have connecting rooms (king to a 2 double bed room)?
    25 March 2017|
    Answer
    Response from Brad B | Reviewed this property |
    they did, we were in one
    1
    Vote
    salsera2013
    Do the rooms have a fridge?
    16 February 2017|
    Answer Show all 4 answers
    Response from Greg S | Reviewed this property |
    Yes it had a mini fridge
    0
    Votes
    Room Tips
    "If you reserve a silent room, you should emphasize it again during the check-in!"
    Read review
    "Maybe try an updated room if they are willing to give you one"
    Read review
    "Avoid rooms near the elevator if you want quiet."
    Read review
    "Take your spouse and hang out at the Albion rooms for cocktails!!!"
    Read review