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Novotel Ottawa

PricelineUS$219*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$235*
US$219*
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US$233*
US$232*
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1,365 Reviews from our TripAdvisor Community

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Showing 994: English reviews
Toronto
Reviewed 25 November 2014

I just returned from a five-night stay here while I attended a conference hosted at the Westin. I had a king room on the 5th floor and it was comfortable (beds very comfy), the bathroom was spic and span and looked recently updated - nice! Linens were what I expected for this level of hotel - fluffy and soft and...

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Helpful?
Thank Anna67
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear Anna67, Thank you sharing you wonderful comments about the Novotel Ottawa. It is a pleasure to read such positive feedback from a Senior Contributor. I will share your comments with the staff. Your description of the room is very thorough, so I am sure that your review will be very helpful to many travelers. I would like to apologize...

Montreal
Reviewed 23 November 2014

I stayed at the Novotel Ottawa while attending a conference being held at the neighbouring Westin. The Novotel was convenient and very comfortable, though not cheap by any means despite the conference rate. My room was a "king suite" with a separate bedroom, very nicely furnished and equipped, with a very good small capsule-type coffee maker. The hotel's green policy...

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Helpful?
1Thank dgqc
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear dgqc, Thank you for taking the time to review your recent stay at Novotel Ottawa. It is a pleasure to read such positive feedback from a Trip Advisor Top Contributor. I will share your wonderful comments with the staff; I am sure that this feedback will serve as an encouragement to all of our staff as we strive to...

Edinburgh, United Kingdom
Reviewed 18 November 2014

I had a great stay here. There is a construction site opposite the hotel but the hours of daylight mean that they don't start too early and finish late, so it did not bother me in the slightest. I had a very comfy bed, great service from the staff and a great breakfast. There wasn't as big a choice as...

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1Thank Gemma B
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear Gemma B, Thank you for sharing you wonderful comments about Novotel Ottawa. It is a pleasure to receive such positive feedback from a Senior Reviewer. I am so glad that you enjoyed your stay with us. We look forward to welcoming you back to Novotel Ottawa in the near future. Rafael Ballester General Manager Novotel Ottawa

Shapleigh, Maine
Reviewed 16 November 2014

I was in Ottawa for a tradeshow at the Westin and chose to stay offsite to save a little money. This hotel is located right behind the the Westin and gives the guest easy access to the Mall and the By-Way which has great meal choices. The staff was friendly and professional in every instance. I chose a breakfast plan...

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Helpful?
1Thank Meme1960
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear Meme1960, Thank you for taking the time to review the Novotel Ottawa. I cannot apologize enough for the issues you encountered with the parking garage and being hassled for money. As it is true that it is hard for us to control what happens in the surrounding area, in no way should we be letting these people follow you...

Canada
Reviewed 16 November 2014

Most recent stay: November 7-9 2014 The rooms are a little on the small side, but I've had both smaller and larger in Ottawa. I arrived in the morning, thinking I'd store my bags and return later to check in, but they had a room available for me before noon, no extra charge, which was greatly appreciated. Having stayed here...

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Helpful?
1Thank Leith C
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear Leith C, Thank you for sharing your experience at Novotel Ottawa. We greatly appreciate your feedback as it helps us to improve our services. I apologize about the odor in the washroom and the confusion with the reader board; thank you for bringing this to my attention. Please rest assured that we are dealing with these issues to prevent...

Toronto, Canada
Reviewed 14 November 2014 via mobile

Very nice hotel, in a great location! Very central to everything you're right by the Byward Market right next to the Rideau Centre minutes from Parliament Hill and the canal. The only downside to the hotel is that it is near various homeless shelters so if you're coming back to your room late you might see some not so pleasant...

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Helpful?
1Thank GambrinusOne
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear GambrinusOne, Thank you for taking the time to review your recent stay at Novotel Ottawa. I am very glad that the location was well suited to your needs. We are so lucky to be within walking distance to so many of Ottawa's wonderful tourist attractions. Thank you for offering suggestions about some areas of improvement; your feedback is very...

Ontario, Canada
Reviewed 14 November 2014

Just back from a two-night stay. In town with family (we all stayed here) for the opening of the Jack Bush Retrospective (my husband's father) at the National Gallery of Canada. (The show is excellent - be sure to see it if you're in the area.) Great location for it, well within walking distance of the NGO, and only a...

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Helpful?
Thank MEBJHB
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear MEBJHB, Thank you for sharing your wonderful comments about Novotel Ottawa. It is always a pleasure to receive positive feedback, especially from a Trip Advisor Top Contributor. I will share your encouraging feedback with our team. I am very sorry that we did not inform you about our pool facilities upon check-in. Thank you again for sharing your experience,...

Toronto, Canada
Reviewed 14 November 2014

Review collected in partnership with Novotel Hotels
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Thank Stephen K
Rafael B, General Manager at Novotel Ottawa, responded to this review

Sarnia, Ontario, Canada
Reviewed 12 November 2014

Our second time staying here. If your trip to Ottawa will involve walking around the Downtown area and you don't plan on spending much time in your room then this hotel is a great value. The location is perfect. It's right next to more expensive hotels so you aren't going to get much better for your money as far as...

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Helpful?
Thank Bugman1952
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear Jim K, Thank you for taking the time to review your recent stay at Novotel Ottawa. It is so great to receive such positive feedback, especially from a senior reviewer. I am very glad to hear that the location suited your needs. I apologize that the room seemed very cramped. We always have our executive rooms available if you...

Liverpool, United Kingdom
Reviewed 11 November 2014 via mobile

Stayed for 3 nights at the Novotel Ottawa on a business trip, but which included a Saturday/Sunday so a bit of tourist time too. The hotel is on a great location, about a 10min walk to the Parliament buildings and literally 5mims a way from Byward Market. As part of the trip I was visiting UOttawa, which is also a...

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Helpful?
Thank Rich D
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Rich D, Thank you for the wonderful review of your recent stay with us. It is always a pleasure to receive positive feedback from our guests. Lately the hotel has been very busy and when many people connect at the same time, the speed tends to slightly drop. We are currently looking at different options for our complimentary WiFi...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Albion Rooms
The Albion Rooms
Cuisines: Canadian, Bar, Contemporary, Gastropub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A charming modern full-service hotel set in the heart of downtown Ottawa, located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopping destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a 5-minute walk from the property. The trendy new Albion Rooms Restaurant at the Novotel has been recognized by the New York Daily News as “hypercool” and voted by UrbanSpoon as one of the top restaurants in the city. Buffet breakfast is composed of an extensive selection of regional and seasonal produce from the market. Our bartenders serve up craft Ontario beers; wines from small wineries and winemakers, classic cocktails and our house signature dishes deserve their own place at the table. From Canadian roots and Ottawa soil, Come experience true North hospitality with a hand-crafted story in our comfy yet glamorous interior or on the restaurant’s shaded patio. From breakfast to lunch to dinner and late night, Chef Stephen’s menus take a rustic yet contemporary approach to bites, snacks, meals and feasts for any occasion! Our hotel features 282 guestrooms, complimentary Wi-Fi, 24-hour fitness center, an elegant outside patio, a refreshing indoor swimming pool, and sauna where guests can enjoy a chic yet restful stay. Underground parking is available for $23+ tax per night with 24-hour in/out privileges for registered Novotel guests. Since we aim to provide the best to all our guests, Novotel Ottawa offers 3,500 sq. ft. of naturally-lit versatile event rooms for corporate meetings or elegant weddings. All our meeting space is newly renovated and provides natural light and black-out shutters. Our largest meeting space can accommodate up to 130 people (banquet style). During the summer months, enjoy the air-conditioned guestrooms and bedroom sliding windows. The guestrooms include a mini fridge and a seating area, as well as a satellite flat-screen TV, and a coffee machine. Elegant en-suite bathrooms come with numerous fine toiletries. ... more   less 

Additional Information about Novotel Ottawa

Address: 33 Nicholas St, Ottawa, Ontario K1N 9M7, Canada
Region: Canada > Ontario > Ottawa > Byward Market Area
Price Range: €119 - €286 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Ottawa 4*
Number of rooms: 281
Reservation Options:
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Also Known As:
Novotel Ottawa Hotel Ottawa
Ottawa Novotel
Accor Ottawa
Hotel Style:
#9 Luxury Hotel in Ottawa
#22 Business Hotel in Ottawa
#24 Family Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Ottawa staff and other travellers.
15 questions
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Wrentham, Massachusetts
over a year ago
Montreal, Canada

See all questions (15)

Questions? Get answers from Novotel Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take renovated albion rooms”
MrCanada, 24 May 2017 | Read review
“Newer rooms on 5th floor (not sure about other floors, but 2nd is older)”
PT787, 12 May 2017 | Read review
“5th floor has the pool.”
906colleenr, 3 May 2017 | Read review
“If you reserve a silent room, you should emphasize it again during the check-in!”
RudiReist, 28 Apr 2017 | Read review
“Maybe try an updated room if they are willing to give you one”
nickyandreza, 24 Apr 2017 | Read review
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Priceline
US$219* /night
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Expedia.comUS$233
NovotelUS$232
HotelsForEveryoneUS$235
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Prices are for 1 room, 2 adults
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