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Novotel Ottawa

1,518 reviews
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Traveller (317)
Room & Suite (233)
Dining (26)
Overview
  • Excellent23%
  • Very good50%
  • Average18%
  • Poor6%
  • Terrible3%
Travellers talk about
“rideau centre”(131 reviews)
“albion rooms”(28 reviews)
“byward market”(260 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Offers from Novotel Ottawa
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,518)Write a Review
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Show reviews that mention
All reviewsrideau centrealbion roomsbyward marketgreat locationparliament hillbreakfast buffetwalking distanceking bedrooms are smallhotel restaurantmodern hotelcentral locationtwo blocksheart of downtownunderground parkingles suitesmajor attractions
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411 - 415 of 1,097 reviews
Reviewed 21 September 2015

This hotel has a good location in downtown Ottawa. Close to all the tourist attractions. If you have a car, not so good. Hard to get in & out. Parking garage not owned by the hotel, but by another private company and very expensive to...More

Thank Brianamb
Response from Catherine L, General Manager at Novotel OttawaResponded 22 September 2015

Dear Guest, We thank you for having taken some time to share this review with us. We are glad to read that you enjoyed our excellent location though we understand the challenge that can, occasionally be felt when having to deal with certain parking area...More

Reviewed 20 September 2015

What a great hotel! It's renovated, trendy, modern and very comfortable. The rooms are great and the staff go above and beyond. (especially Kim in the Heritage Dining Room). I don't know how many floors are like this, but the 6th floor is half smoking...More

Thank Cdn_explorer1800
Response from Catherine L, General Manager at Novotel OttawaResponded 21 September 2015

Dear Guest we are glad to read that you enjoyed the great quality of our trendy hotel and that the congeniality of our team made you feel welcome at every moment. Then, as our hotel is now fully non-smoking we are confident that your comfort...More

Reviewed 18 September 2015

The hotel is very centrally located. That is the only plus. The serice during breakfast and during checkout was a mess. Unfriendly even rude! In addition on the whole floor was a bad smell of chlorine due to the pool being located on the same...More

1  Thank stef78ibk
Response from Catherine L, General Manager at Novotel OttawaResponded 21 September 2015

Dear Guest, We thank you for having posted this review. Naturally, as we offer an access to a swimming pool to our guests, we make sure that the rules regarding cleanliness and hygiene are fully enforced which implies the use of chlorine. We understand that...More

Reviewed 16 September 2015

Location is ideal. Byward market steps away. Buffett breakfast was really good and the decor was top notch. The staff was super freindly and accommodating. Room decor was modern and storage was adequate. Only negative would be the washroom. Typical shower leak onto flr &...More

Thank parski
Response from Catherine L, General Manager at Novotel OttawaResponded 17 September 2015

Dear Guest, Your satisfaction is a reward for the congeniality of our team and the quality of our hotel. As our renovation campaign goes on, all of our rooms shall soon be fully renovated for your even greater enjoyment. We thank you for having thought...More

Reviewed 13 September 2015

Beautiful hotel in the middle of everything. It's in walking distance to all things cool. The restaurant is kinda pricey, but great food options near by. Worth the price. I will defiantly stay here again when I'm in the area.

Thank LuckyLucy777
Response from Catherine L, General Manager at Novotel OttawaResponded 14 September 2015

Dear Guest, Reading of the success of your stay is a subject of great pride and happiness to us and we thank you for having shared your story with us. Our whole team looks forward to the pleasure of welcoming you again very soon.

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Pool
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Dry Cleaning
Laundry Service
Children Activities (Kid / Family Friendly)
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Indoor pool
Details
Price range
US$134 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Ottawa
#20 Family Hotel in Ottawa
#22 Business Hotel in Ottawa
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$134 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Ottawa
#20 Family Hotel in Ottawa
#22 Business Hotel in Ottawa
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (317)
Room & Suite (233)
Dining (26)
Pool & Beach (22)
Business Centre & Event Rooms (4)
Questions & Answers
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Brendan M
16 November 2017|
AnswerShow all 3 answers
Response from John G | Reviewed this property |
I drive a Lexus SUV and had no trouble.
1
Vote
JackieANDBrian
27 June 2017|
Answer
Response from LauraFF7 | Reviewed this property |
Novotel is a hotel.
0
Votes
Muthukumarswami M
25 April 2017|
AnswerShow all 2 answers
Response from Phil D | Reviewed this property |
no
0
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123456
Room Tips
"good anywhere else if you value your safety"
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"central to seeing a lot of downtown ."
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"Ask for the renovated rooms."
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"Ask for the higher level floors - I think they are more recently renovated than lower floors, but this may be..."
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