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Novotel Ottawa

Booking.comUS$169*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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1,349 Reviews from our TripAdvisor Community

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Sainte-Julie, Canada
Reviewed 7 March 2017
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Helpful?
Thank Petite Helene N
Danny P, Front Office Manager at Novotel Ottawa, responded to this review
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Tironto
Reviewed 2 March 2017

We stayed in the junior suite with a 4 and 7 year old. They slept on the pull out couch. Despite a nasty wisdom tooth infection I loved my stay. They were so accommodating and helpful. They even gave me salt so I could rinse my mouth out. Our kids loved it. I highly recommend getting the breakfast included. It's...

Review collected in partnership with Accorhotels.com
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Thank organicmama8
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Thank you organicmama8 for the wonderful review. We Hope to welcome you again soon! Best Regards, Danny Ponte Novotel Ottawa

Reviewed 1 March 2017 via mobile

Rooms were usual Novotel - it is of a modern standard although the restaurant room was more stylist and breakfast had lots of variety The small cafe was handy with nice relaxing chairs to read papers.Excellent location by rideau centre

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Thank Caroline C
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Thank you Caroline C for the kind words. It was a pleasure for us to have you as our guest. We look forward in welcoming you again soon. Best Regards, Danny Ponte Novotel Ottawa

Les Anses d'Arlet, Martinique
Reviewed 1 March 2017
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Thank Nora K
Danny P, Front Office Manager at Novotel Ottawa, responded to this review
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Ottawa, Canada
Reviewed 26 February 2017

I was there 10 days ago, for only one night. Well located downtown Ottawa. Friendly staff, renovated room, comfortable bed, quiet. Really enjoyed the cozy atmosphere of the Restaurant for Dinner and even better for the breakfast. It felt like like being at home.I would recommended that hotel with no hesitations. I will be back! Suzanne

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Thank Care4U2
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Thank you so much Suzanne for your kind words and 5/5 rating. We are glad that you will keep great memories of your stay with us at Novotel Ottawa. We look forward to your next visit and thank you for your recommendation. Best Regards, Danny Ponte Novotel Ottawa

Kingston, Canada
Reviewed 24 February 2017

I like the proximity to The Byward Market and shopping for this hotel. It's not hard to find a restaurant or sights and attractions. Also located near Parliament. However, the rooms are small. Not that the size of the room is that much of an issue, but it is a pet friendly hotel. I have a big dog. While it...

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Helpful?
Thank GigiCee
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear GigiCee, Thank you for posting your review. Our central location is certainly one of our best assets and our team members are always willing to provide the best experience to every single guest. We are happy that Ollie had a wonderful stay! Sincerely, Danny Ponte Novotel Ottawa

Reviewed 20 February 2017

Location is okay (across from Rideau Centre Mall) but considering the price for the room, you'd think either the parking ($23 per day) or breakfast ($20 pp) would be included. Room was clean, bathroom recently renovated, but with curious double doors that have a centre gap, so not "noise limiting." Was disappointed that there were no actual glasses or coffee...

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Thank Madame B
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Madame B, Thank you for sharing your experience. Please note that glasses or coffee cups are available on request. We are planning our next wave of guestroom renovations. On your next stay, please book a Next Generation room, you will definitely find these more to your liking. As any other hotel in the downtown core, parking is not included...

Reviewed 19 February 2017 via mobile

The hotel was central to everything you could possibly need in Ottawa. Less than a 5 min walk to the canal for some skating. Cross the street and your at the Rideau Mall. The front desk was cheerful and always willing to help. The room was clean and perfect for a weekend away. Only downside was the menu was a...

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1Thank Cassandra D
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Cassandra D, Thank you for choosing Novotel Ottawa for your Girls Weekend Gateway! We are very happy that you chose the perfect location for all the activities you were looking forward to. We hope to welcome you again. Regards, Danny Ponte Novotel Ottawa

Reviewed 19 February 2017 via mobile

Check in with a smile!!!! Very clean and extremely friendly staff!!!!! Will certainly be back when visiting Ottawa. Prices are reasonable and the location is ideal!!!!! Came up for a Senators Game, location was perfect for quick stop to The Senate to head to the game.

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Thank Sheldon P
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Sheldon P, Thank you so much your wonderful review and 5/5 rating. We truly appreciate you sharing your experience following your stay at Novotel Ottawa. We look forward to your next stay with us. Regards, Danny Ponte Novotel Ottawa

Reviewed 19 February 2017 via mobile

We stayed here for 8 nights and we have no complaints. It's a very central location. The rooms were very quiet with no noise from the adjacent rooms. The new style room we stayed in was very clean, bright and airy with a nice large window. It was nice to have a small section of the window to be able...

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Helpful?
Thank Lottie R
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Thank you Lottie R for sharing your review on this platform. We are so happy that your enjoyed your stay and grateful for the 5/5 rating. We look forward to welcoming you again in the near future. Best Regards, Danny Ponte Novotel Ottawa

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Albion Rooms
The Albion Rooms
Cuisines: Canadian, Bar, Contemporary, Gastropub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
A charming modern full-service hotel set in the heart of downtown Ottawa, located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopping destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a 5-minute walk from the property. The trendy new Albion Rooms Restaurant at the Novotel has been recognized by the New York Daily News as “hypercool” and voted by UrbanSpoon as one of the top restaurants in the city. Buffet breakfast is composed of an extensive selection of regional and seasonal produce from the market. Our bartenders serve up craft Ontario beers; wines from small wineries and winemakers, classic cocktails and our house signature dishes deserve their own place at the table. From Canadian roots and Ottawa soil, Come experience true North hospitality with a hand-crafted story in our comfy yet glamorous interior or on the restaurant’s shaded patio. From breakfast to lunch to dinner and late night, Chef Stephen’s menus take a rustic yet contemporary approach to bites, snacks, meals and feasts for any occasion! Our hotel features 282 guestrooms, complimentary Wi-Fi, 24-hour fitness center, an elegant outside patio, a refreshing indoor swimming pool, and sauna where guests can enjoy a chic yet restful stay. Underground parking is available for $23+ tax per night with 24-hour in/out privileges for registered Novotel guests. Since we aim to provide the best to all our guests, Novotel Ottawa offers 3,500 sq. ft. of naturally-lit versatile event rooms for corporate meetings or elegant weddings. All our meeting space is newly renovated and provides natural light and black-out shutters. Our largest meeting space can accommodate up to 130 people (banquet style). During the summer months, enjoy the air-conditioned guestrooms and bedroom sliding windows. The guestrooms include a mini fridge and a seating area, as well as a satellite flat-screen TV, and a coffee machine. Elegant en-suite bathrooms come with numerous fine toiletries. ... more   less 

Additional Information about Novotel Ottawa

Address: 33 Nicholas St, Ottawa, Ontario K1N 9M7, Canada
Region: Canada > Ontario > Ottawa > Byward Market Area
Price Range: €115 - €287 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Ottawa 4*
Number of rooms: 281
Reservation Options:
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Also Known As:
Novotel Ottawa Hotel Ottawa
Ottawa Novotel
Accor Ottawa
Hotel Style:
#9 Luxury Hotel in Ottawa
#22 Business Hotel in Ottawa
#24 Family Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Ottawa staff and other travellers.
15 questions
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Wrentham, Massachusetts
1 month ago
Brad B Melbourne, Australia Reviewed this property
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1
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they did, we were in one

19 days ago
GuyDeMont Reviewed this property
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1
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Business at an affordable price

10 months ago Google Translation
over a year ago
Danny P Ottawa, Canada Property representative
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1
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We do not have self serve laundry facilities

over a year ago
Montreal, Canada
Danny P Ottawa, Canada Property representative
Helpful answer
1
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Dear dlover,

Although there is a parking facility located under Novotel, it is unfortunately impossible to reserve a parking spot prior to our guests arrival.

This facility is owned and operated by a third party. They have extended a special $23.00 rate per day to Novotel guests that includes in/out privileges. We recommend our guests to use the P parking level as they can access the elevator that will bring you up to your guest room floor. Should there be no space available on level P3, please feel free to park at another level.

Please keep in mind that the underground garage has a height restriction of 5’10” below the top level. There are a limited number of spaces on the ground level that can accommodate taller vehicles, not exceeding 6’.

Looking forward to welcoming you very soon!

Danny Ponte

Front Office Manager

Novotel Ottawa

over a year ago
Montreal, Canada
Danny P Ottawa, Canada Property representative
Helpful answer
1
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Not as helpful

Hi Vincent h,

Thank you for getting in touch with us with your question. We do not have a minimum age requirement for you to check-in. You must though have a valid credit card that is able to be authorized for the full amount of your room cost and incidental with a matching government issued identification. Unfortunately, we no longer accept upfront cash payments with a security deposit. You can always opt to pay cash at the end of your stay, but you will be required to secure that payment with a credit card that you must present at the moment you check-in.

Regards,

Danny Ponte

Front Office Manager

Novotel Ottawa

over a year ago

See all questions (15)

Questions? Get answers from Novotel Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe try an updated room if they are willing to give you one”
nickyandreza, 24 Apr 2017 | Read review
“Avoid rooms near the elevator if you want quiet.”
585gordc, 13 Apr 2017 | Read review
“Take your spouse and hang out at the Albion rooms for cocktails!!!”
MedicmanOttawa, 9 Apr 2017 | Read review
“Rooms higher than third floor might be quieter; heard the dumpsters being emptied at 6:40 a.m.”
515madameb, 20 Feb 2017 | Read review
“Corner suites are larger with wider windows”
tennisanyone2017, 11 Feb 2017 | Read review
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