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Novotel Ottawa

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Traveller (319)
Room & Suite (233)
Dining (26)
Overview
  • Excellent23%
  • Very good51%
  • Average18%
  • Poor6%
  • Terrible2%
Travellers talk about
“rideau centre”(134 reviews)
“albion rooms”(30 reviews)
“byward market”(264 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Offers from Novotel Ottawa
Special Offer: CHEAPEST ONLINE RATES!
Offers from Novotel Ottawa
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,532)
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1,107 results
Traveller rating
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All reviewsrideau centrealbion roomsbyward marketgreat locationparliament hillbreakfast buffetwalking distanceking bedjunior suiterooms are smallhotel restaurantcentral locationmodern hoteltwo blocksheart of downtownles suitesunderground parking
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21 - 25 of 1,107 reviews
Reviewed 19 January 2018 via mobile

Stayed one night only. Service was very good. Room clean. Bed comfortable. Great breakfast. Pool seemed a little cold (for my wife's liking) so we skipped swimming. Great location and easy parking. Would definitely recommend.More

Thank Svetlana M
Response from Nicolas G, Front Office Manager at Novotel OttawaResponded 22 January 2018

Dear Svetlana M, Thank you for taking the time to share your experience with the TripAdvisor community, we truly value our guests feedback. I am glad to read that you enjoyed your stay with us as well I will follow up with the pool maintenance...More

Reviewed 15 January 2018

Let me start by explaining that I have worked in the Restaurant and Hotel industry for a long time. Customer service and attention to detail are so important and I find it is severely lacking in many establishments. The Novotel in Ottawa is one of...More

Thank dani_arbour
Response from Nicolas G, Front Office Manager at Novotel OttawaResponded 22 January 2018

Dear dani_arbour, Thank you for such a wonderful review, I am very pleased to read that you enjoyed your experience and that our colleagues took such great care of you. Your comments have been shared with all our teams and they are always thrilled to...More

Reviewed 11 January 2018

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Review collected in partnership with Novotel Hotels
Response from Nicolas G, Front Office Manager at Novotel OttawaResponded 14 January 2018

More

Reviewed 5 January 2018

Nice room, and very clean. Our cleaning service was exceptional, and I would like to give huge thumbs up to the efficiency of the front desk staff. Breakfast was over priced and not too happy service staff. But they worked hard.. very disappointed in the...More

Thank liski2018
Response from Nicolas G, Front Office Manager at Novotel OttawaResponded 9 January 2018

Dear Lisa K, Thank you for taking the time to share your experience with the tripAdvisor community. I am disappointed to read about the experience witnessed in our bar and we are following up accordingly. I am glad that you did receive great service from...More

Reviewed 4 January 2018

The staff was friendly and knowledgeable, the rooms were clean, comfortable and well equipped such as good closet space, good desk area, comfortable chairs and padded bench to sit on while putting on footwear. The bathroom had a big shower and good sized vanity. Plenty...More

Review collected in partnership with Accorhotels.com
Thank T9705QZanthonyr
Response from Nicolas G, Front Office Manager at Novotel OttawaResponded 9 January 2018

Dear T9705QZanthonyr, Happy New Year and that you for sharing your experience with us, we truly value feedback from our guests. I am glad you enjoyed your accommodations to ring in the new year and we look forward to welcoming you back.

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Best Value Properties in Ottawa, Canada
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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Dry Cleaning
Laundry Service
Children Activities (Kid / Family Friendly)
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Indoor pool
Details
Price range
US$116 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Ottawa
#20 Family Hotel in Ottawa
#22 Business Hotel in Ottawa
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$116 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Ottawa
#20 Family Hotel in Ottawa
#22 Business Hotel in Ottawa
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (319)
Room & Suite (233)
Dining (26)
Pool & Beach (22)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
AussiesLuvToTravel
12 April 2018|
Answer
Response from Ian A | Reviewed this property |
My parking was free
0
Votes
Brendan M
16 November 2017|
AnswerShow all 3 answers
Response from John G | Reviewed this property |
I drive a Lexus SUV and had no trouble.
1
Vote
JackieANDBrian
27 June 2017|
Answer
Response from LauraFF7 | Reviewed this property |
Novotel is a hotel.
0
Votes
Room Tips
"you're not staying for the views. Good thing, 'cause there aren't any."
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"We were on the 2nd floor, renovated rooms, no view but quiet. 5th floor might be too busy (pool location)"
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"Choose a room that is not near the ice cooler, elevator, or on the way to the pool (5th floor)"
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"first room was spacious courtyard tv was in awkward spot. Move to higher floor smaller room facing street..."
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