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ARC The Hotel

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#20 of 67 Hotels in Ottawa
Certificate of Excellence
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ARC The Hotel
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1,150 Reviews from our TripAdvisor Community

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Showing 1,076: English reviews
Stittsville, Canada
Reviewed 30 October 2013

Very polite front desk staff .. clean spacious room .. a very nice experience. We were only at the hotel for a very short time to get ready for a wedding and then return to spend the night. The room was very well equipped and when we returned after the wedding the bed was turned down and two delicious Belgian...

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Helpful?
Thank Neil W
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your sincere comments about ARC The.Hotel. We are very pleased that you have enjoyed your say with us and would recommend us to other visitors to Ottawa

Rio
Reviewed 28 October 2013

Rude receptionist when we arrived, the hotel seems dirty (actually there were tons of dust under the TV), the bedroom was incredibly small. I had to open my suitcase on the ironing table and leave it in front of the entrance door. Besides, the room was dark, as well as the common areas of the hotel. The bathroom was uncomfortable,...

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Thank PaulaDeLavoie
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your detailed remarks. Your comments help us increase our learning and give us the opportunity to review our standards and levels of service. I hope we will have the pleasure of serving you again in the near future

Ware, England
Reviewed 22 October 2013

We stayed at the ARC hotel in August 2013. I chose it for its location, about 5- 10 minutes walk from the Canadian Parliament. The room was comfortable and modern with a good and spacious bathroom. Breakfast was not included in the rate, though that was no problem as the main shopping street with coffee shops and restaurants was a...

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Thank NickWare_England
Colin M, General Manager at ARC The Hotel, responded to this review

ARC The.Hotel would like to express our gratitude to you for taking the time to leave such a complimentary review. We make every effort to ensure our guest’s experiences are superb. We sincerely hope that you will choose to stay with us again on your next trip to Ottawa

Reviewed 21 October 2013

Was referred to this hotel by a family friend who lives in Ottawa , very glad I received the referral Excellent Boutique Hotel Lobby area was very welcoming , check in was quick & easy was greeted with the offer of sparkling wine which after 5 hours on the 401 was welcoming! The room was excellent very nice décor great...

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Helpful?
Thank Guy C
Colin M, General Manager at ARC The Hotel, responded to this review

We appreciate your thorough and complimentary review of ARC The.Hotel. We hope that you will continue to have us as your hotel of choice in Ottawa and look forward to welcoming you back

Montreal, Quebec
Reviewed 20 October 2013

Perfect location and right in the heart of the city. Caring and attentive staff give you full attention. Inquiries seen to and followed through. Rooms are clean and well serviced. Convenient parking. Sleep quality is outstanding. The bed is so comfortable. Best hotel overall in Ottawa.

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1Thank vacances04
Colin M, General Manager at ARC The Hotel, responded to this review

We are thrilled to hear that you enjoyed your stay at ARC The.Hotel and would like to thank you for leaving a glowing review. We will look forward to your next stay with us

Montreal, Canada
Reviewed 19 October 2013

i must say this is a nice cozy place right in the heart of Ottawa, Very courteous and super fast and great service, we were only there for 1 night, the detail in the room was spot on , cleaning lady came in to refresh while we were at the byward market, left apple chocolate and water , nice touch...

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Thank danjul12
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your recommendation of ARC The.Hotel, we are always delighted that you enjoyed your stay and we are happy to hear that you would return on your next trip to Ottawa. We will look forward to welcoming you back

Ottawa
Reviewed 15 October 2013

Clean hotel, décor was okay. Bathroom was tiny. Bed was soft and very comfortable. Awesome restaurant in the lobby. We went on a little weekend get away. It is in a quiet spot on weekends, but parking was easy to find and free. Lots of Starbucks around, Elgin street was walking distance as was shopping and a nice little movie...

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Helpful?
1Thank Barbara L
Colin M, General Manager at ARC The Hotel, responded to this review

We are grateful for your gracious review of ARC The.Hotel. Our management is proud that we are able to exceed your expectations and we look forward to welcoming you back on your next trip to Ottawa.

Edmonton, Canada
Reviewed 13 October 2013

I agree with other reviewers that this hotel really does a good job with the 'small things' - there was an apple and chocolate and complimentary bottle of water waiting for me in my room which was nice. The front desk were really great at pointing me to where I needed to go. The location was excellent. The bed was...

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2Thank Nassrein H
Colin M, General Manager at ARC The Hotel, responded to this review

We are thrilled to hear that you enjoyed your stay at ARC The.Hotel and would like to thank you for leaving a glowing review. We will look forward to your next stay with us

Reviewed 13 October 2013

I was in Ottawa for business and thought I would try out the Arc. The location is terrific, just a couple of blocks from Parliament Hill and everything downtown is easily walkable from this hotel. The staff were very welcoming and friendly and the rooms are comfortable albeit that the hotel rooms don't have much of a view - mine...

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1Thank Chinbin
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your feedback on ARC The.Hotel. All reviews are taken into consideration by our service team to identify areas for improvement. We are pleased that you enjoyed your overall stay and hope for the opportunity to welcome you back when you return to Ottawa.

San Antonio, Texas
Reviewed 8 October 2013

For a boutique hotel, this was a very reasonably priced alternative in Ottawa. Front desk staff very friendly and efficient. Room was reasonably clean (although there was a lot of hair in the tub) and there were lots of towels. Nice and quiet, got a great sleep in a very comfortable bed. What this place really has going for it...

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Helpful?
1Thank Mel F
Colin M, General Manager at ARC The Hotel, responded to this review

We are glad you were able to stay with us during your trip to Ottawa. It sounds like we were able to meet all of your expectations and we hope to have you return on your next visit so we can exceed them.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
ARC Lounge- ARC The Hotel
ARC Lounge- ARC The Hotel
Cuisines: Canadian, American, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
An oasis of calm in this busy city, ARC the Hotel Ottawa welcomes its guests into a softly lit lobby with hardwood floors, designer furnishings, modern art wall hangings, and Japanese-inspired architectural flourishes. Business travelers appreciate the downtown location and high-speed Internet access throughout, but the hotel is also a favorite with couples indulging in weekend getaways. Guests at this boutique Ottawa hotel enjoy a glass of sparkling wine at check-in as well as complimentary 24-hour ARC Private Selection Blend coffee and tea service in the lobby. The hotel also offers the Arc Lounge & Dining, a virtual business center with high-speed Internet access (surcharge), concierge and valet services, 24-hour fitness center, and complimentary shoeshines. A library lounge offers a selection of books, magazines, and CDs for in-room use. ... more   less 

Additional Information about ARC The Hotel

Address: 140 Slater Street, Ottawa, Ontario K1P 5H6, Canada
Region: Canada > Ontario > Ottawa
Price Range: €137 - €279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ARC The Hotel 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Arc Hotel Ottawa
Hotel Style:
#7 Luxury Hotel in Ottawa
#18 Business Hotel in Ottawa
#19 Romantic Hotel in Ottawa
#19 Family Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from ARC The Hotel staff and other travellers.
9 questions
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Questions? Get answers from ARC The Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms near elevators.”
 of 5 bubbles attercliffe, 19 Feb 2017 | Read review
“Some of the rooms like straight across to offices. Ask for one that has a bit better or higher view.”
 of 5 bubbles johnathanm282, 16 Feb 2017 | Read review
“the bathroom at first glance looked inviting with the large tub and two sinks. upon closer inspection, the grout around the tub was unattractive. also, the wall side had a narrow ledge that would have been handy to place items on but it was constructed with such a slope that it was unusable. the staff were very friendly, the meals were excellent and i loved the hot chocolate service in the living room area. why does this survey not include other areas of the hotel - restaurant and gym?”
 of 5 bubbles X3740DTvictoriag, 6 Feb 2017 | Read review
“Stay away from the Slater St. side. You hear everything!”
 of 5 bubbles 494phyllisb, 2 Feb 2017 | Read review
“Overall rooms are small. If you're staying for an extended time its well worth the upgrade to a larger suite. Also, rooms with doubles are few and far between so if you need two beds in your room make sure you book early. ”
 of 5 bubbles R4032UOchrish, 10 Jan 2017 | Read review
5 of 5