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ARC The Hotel

1,298 reviews
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Traveller (173)
Room & Suite (262)
Dining (19)
Overview
  • Excellent41%
  • Very good37%
  • Average14%
  • Poor6%
  • Terrible2%
Travellers talk about
“boutique hotel”(121 reviews)
“valet parking”(90 reviews)
“green apple”(21 reviews)
Free Internet
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,298)Write a Review
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All reviewsboutique hotelvalet parkinggreen appleroman tubfree glass of wineslater streetdowntown ottawabyward marketrooms are smallparliament hillbottled waterlarger roomvalet servicecomfy bedcentral locationupon checkmajor attractions
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511 - 515 of 1,216 reviews
Reviewed 16 June 2015

The check-in went smoothly, although slow, but it went downhill from there. The room was tiny with only one chair. The air conditioner was so loud we had to turn it down to sleep and there was so much noise in the hallways that our...More

4  Thank HeritageHelen
Reviewed 15 June 2015

We had previously stayed at the ARC so when an opportunity to travel to Ottawa and stay there again came up, we were very excited. What an expensive disappointment! Still a great location downtown but that is it! Our disappointment started with the registration process...More

3  Thank Barb H
Response from Cindy M, General Manager at ARC The HotelResponded 2 July 2015

Dear Barb H, Thank you for providing feedback on your recent rest with us. I am sorry to hear that we did not meet your expectations. We pride ourselves on providing incredible guest experiences matched with a very clean hotel. The air conditioning units at...More

Reviewed 8 June 2015 via mobile

I stayed just 1 night but the reviews for this hotel match mine. Check in was swift and I liked the soft clean towels in the room and the availability of fruit on the corridors, not just in hard to see places as other hotels...More

1  Thank heather f
Reviewed 8 June 2015

Part business, part pleasure trip pleasantly exceeded expectations. Lovely hotel in a great location. Staff were able to graciously accommodate our request for early check-in and everyone (housekeeping, lounge, door person's, front desk, restaurant) was pleasant and helpful. We walked to most all attractions and...More

Thank Marilynska
Reviewed 5 June 2015

Arc the Hotel is a small, boutique-style, hotel in downtown Ottawa within easy walking distance of Parliament Hill, the Shaw Conference Centre, and the Rideau Shopping Centre. They have great staff, and I had a lovely room - well appointed, large and comfortable. There is...More

Thank Maxine L
Response from Cindy M, General Manager at ARC The HotelResponded 2 July 2015

Dear Maxine L, Thank you for taking the time to provide feedback on your recent rest. I am happy to hear you enjoyed your experience. It’s the little touches such as the complimentary glass of wine at check in that set us apart from other...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free Internet
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Concierge
Multilingual Staff
Conference Facilities
Laundry Service
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$136 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Ottawa
#18 Business Hotel in Ottawa
#19 Romantic Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$136 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Ottawa
#18 Business Hotel in Ottawa
#19 Romantic Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms
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Traveller (173)
Room & Suite (262)
Dining (19)
Amenities (16)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
jabbarsgoggles
8 September 2016|
Answer
Response from jenniferdent1227 | Reviewed this property |
Valet parking is $25 with in and out privileges
0
Votes
JUDITH R
21 June 2016|
Answer
Response from ordglobal | Reviewed this property |
Judith - don't think there is a shuttle as the Arc Hotel is downtown. I assume you are staying two nights? If you are only staying the night between your late arrival and early departure you'd want to stay at one of the... More
0
Votes
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123
Room Tips
"Try to get on the backside of the hotel as the road can be busy and even a little noisy."
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"Don't get room 815"
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"Keurig coffee machine, so bring your own pods if you like a certain coffee."
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"Ask for views"
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