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07/05/2017 08/05/2017
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    ARC The Hotel

    140 Slater St, Ottawa, Ontario K1P 5H6, Canada
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$13
    US$174
    US$161
    US$174
    US$165
    Traveller (158)
    Room & Suite (238)
    Dining (19)
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    Overview

    • Excellent39%
    • Very good36%
    • Average14%
    • Poor7%
    • Terrible2%
    Travellers talk about
    “boutique hotel” (113 reviews)
    “green apple” (21 reviews)
    “valet parking” (78 reviews)
    Free Wifi
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    4 Star Hotel
    All hotel details
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,170)
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    511 - 515 of 1,170 reviews

    Reviewed 6 July 2014

    Expectations were met minus a dirty bathroom floor (a piece of gum with hair on it). Comfortable bed and linens. Had a standard King room, the main negative was the tiny bathroom. Very friendly staff. Good quick valet service.More

    Thank GP52
    Response from Cindy M, General Manager at ARC The Hotel

    Hi GP52. Thank you for your review. We want to apologize regarding the bathroom cleanliness. Here at ARC. The Hotel, we strive to provide you with a clean comfortable room at all times during your stay with us. I do understand that some of our...More

    Reviewed 3 July 2014

    We stayed here for a wedding in town. The room was big (I think it was a mini-suite), comfortable and clean. The front desk staff were friendly (we checked-in at 1:00 am). The only negative was the restaurant service the next morning. There were very...More

    1  Thank CanadianTraveller3B
    Response from Cindy M, General Manager at ARC The Hotel

    Dear Canadian Traveller 3B, Thank you for your positive comments on the property and our talent. I apologize we did not create the same experience for you in during breakfast. I assure you we aim to provide incredible service that is consistent throughout the hotel....More

    Reviewed 29 June 2014 via mobile

    The people always make or break a place for me and this is the hotels strong suit. These guys were prepared to bend over backwards. I moved film equipment from my car to the 7th floor (heavy, cumbersome, a dirty job that only I should...More

    1  Thank Inloveinlove
    Response from Cindy M, General Manager at ARC The Hotel

    Dear Inloveinlove, Thank you for taking the time to write such positive comments about our talent. This team strives to ensure we deliver incredible guest experiences. With respect to the ambiance in the lounge, I must admit this is the first time I have heard...More

    Reviewed 26 June 2014

    Stayed here for 3 nights - the last 2 were for a conference and low price negotiated. The first night was for other business - but hotel would not give me the same rate. Annoying and inflexible - the kind of attitude that will ensure...More

    1  Thank HalfGlassFool
    Response from Cindy M, General Manager at ARC The Hotel

    Dear CanadaMama4, Thank you for taking the time to provide feedback on your recent stay with us. I am sorry to hear that we did not meet your expectations. We are happy to announce that we have recruited a new Guest Experience Manager who will...More

    Reviewed 24 June 2014 via mobile

    On a last minute booking on a hotel app,i reserved at the Arc because it looked great on my iphone....a boutique hotel in downtown Ottawa..wow..much better then the usual tourist hotels.At first glance this hotel is great looking and not that expensive..BUT...open the cover and..voila...i...More

    1  Thank MontrealDuke
    Response from Cindy M, General Manager at ARC The Hotel

    Dear MontrealDuke, Thank you for taking the time to provide feedback on your recent stay with us. I am happy to hear that our service and special touches met your expectations. However, I am disappointed to read you were not pleased with our cleanliness. I...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Concierge
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$125 - US$342 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Luxury Hotel in Ottawa
    • #18 Business Hotel in Ottawa
    • #19 Romantic Hotel in Ottawa
    • #19 Family Hotel in Ottawa
    Photos
    Traveller (158)
    Room & Suite (238)
    Dining (19)
    Hotel & Grounds (116)
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & AnswersAsk a question
    gtp6969
    Do you need a room key for the elevator?
    15 February 2017|
    What is your answer?
    Posting guidelines
    Submit
    jabbarsgoggles
    how much is parking per day?
    8 September 2016|
    Answer
    Response from jenniferdent1227 | Reviewed this property |
    Valet parking is $25 with in and out privileges
    0
    Votes
    JUDITH R
    When I leave to go to the airport I have to catch a charter flight at 7:00am so I guess I'll have to leave at least 2 hours before that, depending on information I get from the tour company. Is there a shuttle to the airport at that time or how long and approximately how much would a taxi cost?
    21 June 2016|
    Answer
    Response from ordglobal | Reviewed this property |
    Judith - don't think there is a shuttle as the Arc Hotel is downtown. I assume you are staying two nights? If you are only staying the night between your late arrival and early departure you'd want to stay at one of the... More
    0
    Votes
    Room Tips
    "Small for price and too hot but comfortable bed. Room a little beat up too."
    Read review
    "A bit too much noise from the hallways. Paper cups were rationed (with no lid), and would prefer the option..."
    Read review
    "always bring ear plugs when you travel you never know when you can hear your neighbours"
    Read review
    "Corner rooms are lovely and spacious."
    Read review