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Courtyard Ottawa Downtown

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#22 of 66 Hotels in Ottawa
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Courtyard Ottawa Downtown
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822 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Ottawa Downtown
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Showing 772: English reviews
Toronto, Canada
Reviewed 10 March 2014

Friday night stay in the Ottawa area, and I chose here. Parking was tight, the cost was $20 for the night. The public paring right next to the Hotel outdoor lot, appeared to be but is not connected to the hotel. It was $23 for the night through 5PM the next day so we chose this option as we had...

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Helpful?
2Thank akyraty
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you for sharing your experience with other travelers on TripAdvisor! We’re glad to see that you enjoyed many aspects of our hotel, such as our helpful staff, our comfortable new pillow-top beds and our cozy lounge. We aim to be a friendly, inviting environment for our guests to relax in when they are not out enjoying many of the...

Toronto, Canada
Reviewed 22 February 2014

Very clean, very spacious, family friendly. Very good impressed. On the next trip to Ottawa, we will book the same hotel again. Very close to the hwy and a big mall. Free in-door parking. Great breakfast.

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Thank Daniel Z
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you very much for taking the time to write a review. We are thrilled to hear that you had a great stay. We take our customer service to heart and we want all our guests to feel welcome during their travels. As you mentioned we do have a great location with easy access to the highway and various attractions....

Toronto, Ontario
Reviewed 13 February 2014

We stayed here with family during Winterlude. The rooms were clean, spacious (only thing lacking was a safe for valuables when out of room) and soundproof (even with youngsters on a hockey tourney running around). The location was central enough that we could walk with our small child to the Rideau Canal for skating & other Winterlude attractions, without too...

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Helpful?
Thank Acornart
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you for your positive review! We’re glad to hear that you enjoyed your stay. Our location makes us an ideal choice for both families and business travelers alike. Being within walking distance to the major attractions and restaurants allows all our guests to make the most of their trips to Ottawa. The hotel does have a pool/fitness area with...

Toronto, Canada
Reviewed 11 February 2014

The location of this hotel is excellent if you want to do the touristy/Byward Market thing in Ottawa. It's walking distance from most sites - and if you want to check out the bars, restaurants, clubs in Byward - the hotel is just a stumble away at the end of the night. The hotel itself looks a little older but...

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Helpful?
Thank sparkle232
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

We appreciate your review! Thank you for taking the time to post on TripAdvisor. Our location is in the heart of the market and very convenient for our guests as you mentioned. Within the area there are over 130 restaurants and many attractions. We did recently upgrade our hotel which included painting the exterior, updating our hallways, renovating our rooms...

Montreal, Canada
Reviewed 10 February 2014

This Hotel is ideally located. Perfect for walking around Byward Market , Rideau canal and Parliament . Staff is friendly. Rooms are clean and our room was very big. $20 for parking but they allowed us to leave our car well before check in and stay well passed check out. free Wifi in rooms which is greatly appreciated. Hear the...

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Thank AmyMtl
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you for taking the time to give us feedback about your stay as it helps us to improve! We’re glad to hear that you enjoyed your stay with us and our location helped you make the best of your time in the city. We’re close to so many attractions! We’re always happy to try to accommodate special requests, such...

San Francisco, California
Reviewed 26 January 2014

I was only here for a night, but was very pleased with the hotel. Ingrid at the Reception was very friendly and welcoming and got me checked in quickly when I arrived around 1pm. Pros: - clean room - lots of extra towels - great range of toiletries eg. Paul Mitchell shampoo and conditioner - location right in the Byward...

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Thank ILSF
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Firstly, we’d like to thank you for taking the time to post your review on TripAdvisor. We appreciate your feedback. We’re happy to hear that you had an enjoyable stay and we look forward to sharing your comments with Ingrid. We take customer service and cleanliness to heart at the hotel and we are happy to know that we excelled...

Syracuse, NY
Reviewed 19 January 2014

I like this hotel. I have for about a dozen years or so. It is centrally located and usually pretty reasonably priced. If you are a Marriott Rewards customer, chances are you can get a room without the (ridiculous) $20 parking fee for the garage that was supposedly "renovated" about a year and half ago, but darned if I can...

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2Thank vandycuse99
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you for taking the time to share your experience with us as it helps us to improve our service for future guests! Our parking charge of $20 is very competitive for the area as we area on the average equal to or up to $20 less than other area hotels. We also offer unlimited in/out privileges which is something...

United States
Reviewed 6 January 2014 via mobile

Had a great stay here at Courtyard Downtown Ottawa, location is great right in the middle of Byward Market and about a 5-10 minute walk to the Parliament Hill and Rideau Canal and Rideau Center. Check in was fast and they had water and fruits at the front lobby. The room was clean and newly renovated and like the outlet...

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Thank Anoini2
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Your feedback is greatly appreciated. Thank you for taking the time to post on TripAdvisor. We are happy to know that you had enjoyable stays while in Ottawa. Our location is unbeatable, in the heart of the market. The hotel is within walking distance to many attractions and over 130 restaurants! We hope that each time you visit you are...

Canada
Reviewed 4 January 2014

This used to be my "go to" hotel during my frequent stays in the nation's capital. Unfortunately time has not been kind to the Courtyard Marriott. While attempts have been made to keep the the hotel's lobby and common areas modern the rooms themselves and the hotel's corridors are very much showing their age. In addition this part of the...

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1Thank Northof60Canada
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you for providing us with your constructive criticisms as it helps us to improve ourselves! I’m happy to announce that in the year since you last stayed with us we have done a lot of work to the hotel, including changing the carpeting and wallpaper in our hallways so that they now have a more updated, modern look. As...

Mississauga, Canada
Reviewed 2 January 2014

Our son got married in down town Ottawa and we booked a block of rooms for out of town guests at this hotel. A few of us stayed for three nights and some of the guests stayed for one night. From start, making the reservations, to finish, checking out, and making some changes along the way, this hotel to great...

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Helpful?
Thank LaurenMc22
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you so much for your 5 star review! We’re very happy that during such a busy time, we were able to do the little things, like making sure your mother could use our wheelchair, so that you could focus on what was most important, your son’s wedding! We always aim to give our guests the best customer service and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard Ottawa Downtown

Address: 350 Dalhousie St, Ottawa, Ontario K1N 7E9, Canada
Region: Canada > Ontario > Ottawa
Price Range: €112 - €225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Ottawa Downtown 3*
Number of rooms: 183
Reservation Options:
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Also Known As:
Courtyard Ottawa Downtown Hotel Ottawa
Ottawa Courtyard
Hotel Style:
#8 Family Hotel in Ottawa
#9 Romantic Hotel in Ottawa
#23 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Ottawa Downtown staff and other travellers.
5 questions
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Questions? Get answers from Courtyard Ottawa Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the end of th hallway near the lobby as the metal door is heavy and closes loudly (at least on the first floor).”
 of 5 bubbles KootenayKathy, 18 Nov 2016 | Read review
“Second Floor facing York Ave was great.”
 of 5 bubbles michaelaP7154FU, 7 Nov 2016 | Read review
“Ask for a quiet room as some are particularly noisey”
 of 5 bubbles RogerD604, 2 Nov 2016 | Read review
“Ground floor is great to have if your out on the town all night.”
 of 5 bubbles dundasperformance, 31 Oct 2016 | Read review
“Decide whether the overall noise level of the Byward market neighbourhood is REALLY what you want to experience, 24 hours a day.”
 of 5 bubbles mikehC5839HO, 28 Sep 2016 | Read review
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