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Courtyard Ottawa Downtown

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#21 of 67 Hotels in Ottawa
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1 room 2 adults 0 children
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Courtyard Ottawa Downtown
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832 Reviews from our TripAdvisor Community

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Showing 782: English reviews
Ontario, Canada
Reviewed 27 October 2016

My wife and I stayed here while visiting our daughter. Parking is easy to obtain--not always a certainty at hotels in Ottawa. Rooms are clean, service is excellent. This hotel is near everything that one would want to do in downtown Ottawa.

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Helpful?
Thank midrly
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Firstly, I'd like to thank you for taking your time to write a review about your stay with us! We strive to delivery helpful, friendly service in addition to clean and comfortable rooms. We definitely have a great location and we hope your family had the chance to take advantage of all the fun activities, shopping, and restaurants the ByWard...

Reviewed 22 October 2016 via mobile

We stayed at this hotel for a nice couples night. The room was below average for a Marriott, wasn't as modern as the other Marriotts we've stayed at in the past. The shower was really outdated and a little smaller than the average room BUT the bistro was beyond amazing and the service was EXCEPTIONAL! Loved the food and the...

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1Thank Melanie L
chutneywalla
Reviewed 17 October 2016 via mobile

Comfortable quiet rooms and a small but high quality on site restaurant. Staff were happy to offer an omlette even though it wasn't listed on the breakfast menu. The room had twin queen size beds and a keurig coffee machine. Hotel is very close to "the hill" and museums and right on Byward Market. Wouldn't hesitate to book another stay...

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Thank chutneywalla
Edmonton, Canada
Reviewed 13 October 2016

stayed here for some business transaction at ottawa. a few minutes away from my main purpose (Rideau Centre). the rooms was good enough for me, clean and tidy and well organized. staffs were very friendly too. i would stay here again.

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Thank bobrichert1976
Winnipeg, Canada
Reviewed 12 October 2016 via mobile

Good service. Nice room. Clean. Get an inside room if you desire quiet - it is in the Market, so noise is normal on the street. Wifi worked well. Bed was comfy. Kitchen was good. Lots of TV options. Will return.

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Helpful?
Thank Stephen H
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Stephen, Thank you for the feedback regarding your stay. I'm glad you were able to enjoy our location in the Byward Market and the complimentary Wi-Fi. Since this time you enjoyed relaxing in your comforatble bed watching television, next stay we can recommend some great spots to sightsee - the Byward Market is a great place to explore! We look...

Alberta
Reviewed 4 October 2016 via mobile

Stayed here for a couple nights. Service was good but the hotel itself is lacking. - rooms are noisy. You can hear hallway noise more than any other hotel I've stayed at. Street noise is also audible. - room was subpar. In the bathroom wallpaper was peeling off, grout was stained. Rooms smells stale. Hotel is clearly aging and updates...

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Helpful?
Thank lola048
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you for reviewing your stay! We appreciate all guest feedback as it helps us to identify areas of improvement. While we are located in an older building, we do frequent maintenance and upkeep to ensure everything remains clean, functional and up to standard. We're disappointed that we did not meet your, or our, expectations in that regard. If you...

Toronto, Ontario, Canada
Reviewed 1 October 2016

A short walk from this conveniently located hotel to the Byward Market and the Rideau Centre, however the room was tired, carpets were tattered and in need of refreshing. Staff were friendly and client focused.

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Thank Riskm
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you for giving us feedback about your stay as it helps us to improve ourselves. We're disappointed to read your comments about your room as we work hard to ensure that everything remains clean and up-to-date, including replacing carpets as necessary due to wear and stains. We're pleased to hear that our staff met your service expectations and you...

Toronto
Reviewed 28 September 2016

Yearly , a large group from Toronto travels to Ottawa for the National Police Memorial. For the third year, this group attended and stayed at the Courtyard Marriott. From entry to exit, the staff were awesome. No matter where you went, staff were kind and greeted you warmly. The rooms were clean and spacious............and ready when we needed them despite...

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1Thank Stephen S
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

Thank you for your feedback, Stephen! It is a privilege and an honor to host officers from around the country, especially for an event as important as the National Police Memorial. Thank you for the wonderful comments about our staff and our property. We look forward to welcoming you and your group back next September. Thanks again. - Colin McCulloch

Hampshire, United Kingdom
Reviewed 28 September 2016

This hotel does what it says on the tin. Everything worked, the room was fine, the staff were great and the hotel was exactly where we expected to find it. We chose it, off the Marriott website, for our one-night whistle-stop trip to Ottawa in the middle of our fortnight in Montreal. It is about a $20CDN taxi-fare from the...

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1Thank Mike H
Moncton, Canada
Reviewed 26 September 2016 via mobile

Great location. Located right beside the market. Staff were very friendly and helpful with recommending nearby places. Hotel itself was clean and average but it was the staffs hospitality that will bring me back here.

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Helpful?
Thank retsekud
Customer R, Manager at Courtyard Ottawa Downtown, responded to this review

We're so happy to hear that the service we provide sets us apart! We strive to always be friendly and helpful, which includes offering suggestions and directions to local tourist attractions and restaurants. We also have discounts available at the Front Desk for several restaurants and the hop-on, hop-off city bus tours so don't hesitate to chat with our associate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard Ottawa Downtown

Address: 350 Dalhousie St, Ottawa, Ontario K1N 7E9, Canada
Region: Canada > Ontario > Ottawa
Price Range: €119 - €256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Ottawa Downtown 3*
Number of rooms: 183
Reservation Options:
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Also Known As:
Courtyard Ottawa Downtown Hotel Ottawa
Ottawa Courtyard
Hotel Style:
#8 Family Hotel in Ottawa
#9 Romantic Hotel in Ottawa
#23 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Ottawa Downtown staff and other travellers.
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Questions? Get answers from Courtyard Ottawa Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be aware of street noise and ask for a quieter room.”
 of 5 bubbles qBan, 30 Jan 2017 | Read review
“Avoid the end of th hallway near the lobby as the metal door is heavy and closes loudly (at least on the first floor).”
 of 5 bubbles KootenayKathy, 18 Nov 2016 | Read review
“Second Floor facing York Ave was great.”
 of 5 bubbles michaelaP7154FU, 7 Nov 2016 | Read review
“Ask for a quiet room as some are particularly noisey”
 of 5 bubbles RogerD604, 2 Nov 2016 | Read review
“Ground floor is great to have if your out on the town all night.”
 of 5 bubbles dundasperformance, 31 Oct 2016 | Read review
5 of 5