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Holiday Inn Ottawa East

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#36 of 66 Hotels in Ottawa
Certificate of Excellence
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Holiday Inn Ottawa East
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108 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Ottawa East
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Showing 104: English reviews
Level Contributor
3 reviews
Reviewed 21 October 2016 via mobile

The hotel looks new brand new on the inside. as do the rooms. They are spacious and clean with modern finishes. The gym is a little small but has new equipment and I never waited for a machine. But ... The only reason I am writing this review is that the front desk and kitchen staff went out of their... More 

Helpful?
Thank Steve C
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you very much for your review! I'm happy to hear that you enjoyed your stay with us and that our staff were able to go above and beyond to make your experience memorable! Amy More 

Eastern Townships
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 October 2016

This is a clean and modern location. Located near a mall and bus stops. The 95 bus goes to downtown and runs all night which = economical way to visit. I was there for a concert (festival) and got right to the venue. Friendly staff. I was traveling alone and felt safe at this hotel.

Helpful?
Thank runasics
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you so much for your review! Our goal is to make you feel at home when you stay with us - I'm glad we were able to offer you that sense of security! We do hope to see you again! Amy More 

Duncan, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 October 2016

My mom and I stayed here for two nights. This is a big building that stands out in the surrounding area. Apparently, it has not been a H. Inn for that long. When we were there they were still working on renovations in the lobby. We heard that there had been some major water damage previously (overflowed tub?). In spite... More 

Helpful?
1 Thank Shaun P
Jean Pierre B, General Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your review! While we are currently under renovations, we're happy to hear that you enjoyed your time at our hotel! I'll be sure to pass along your message to the restaurant staff! Thank you, Amy More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 October 2016 via mobile

I visited Ottawa and stayed in this hotel whilst on a business trip. Whilst the rooms were of good standard (I was on the top floor with an excellent panoramic view into Downtown with a fridge), I can only say that I was disappointed by the hotel restaurant. Paying a pre-negotiated corporate rate and we were initially told by the... More 

Helpful?
Thank Bsou2009
Jean Pierre B, General Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your review! I'm sorry to hear of the confusion you experienced regarding your breakfast - we understand that can be frustrating, but I'm happy that it was sorted out. We look forward to seeing you again in the future! Thank you, Amy More 

Castle Hedingham, United Kingdom
Level Contributor
85 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 30 September 2016

The hotel has been very tastefully refurbished, my room was large well appointed and comfortable. Sadly the restaurant is disappointing and lets the place down. That said this is probably the most comfortable Holiday Inn I have stayed at in a very long while. The hotel is just outside the centre of the city but it is a very short... More 

Helpful?
Thank JamesPAB
Jean Pierre B, General Manager at Holiday Inn Ottawa East, responded to this review

Dear " JamesPab" Thank you for the comments, we appreciate the feedback JPB More 

Edmonton, Canada
Level Contributor
53 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 26 September 2016

I was staying in Ottawa for a high-level government meeting. Having booked 21 rooms, I was shocked to find only 10 had actually been reserved. That weekend was particularly busy and there were few rooms in Ottawa left, much less 11. This hotels idea of resolving the issue was to put us in the University of Ottawa campus housing. It... More 

Helpful?
Thank Dullege
Jean Pierre B, General Manager at Holiday Inn Ottawa East, responded to this review

Thank you for the feedback and obviously apologize for the disappointments and inconveniences. Difficult times for all of us. That being sauid, we'd love the opportunity to make it right and as such welcome your call to discuss. Please ask for the General Manager 613 842 5620 Thank you JPB More 

Laval, Canada
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 September 2016

Check in time is 3pm. We arrived around 3:15 pm. At first, we were happy to have been upgraded to a suite, but didn't know that would imply having to wait and wait and wait... We were informed that the suite was not ready yet. The front desk lady (who was always polite) talked with housekeeping to see when it... More 

Helpful?
Thank Titevie
Jean Pierre B, General Manager at Holiday Inn Ottawa East, responded to this review

Dear "Titevie" Thank you for taking the time to write about your recent experience. It is evident that we missed target on this occasion. We would love the opportunity to make this right. When you do contact us, please ask for the General Manager Thank you JPB More 

Perth, Australia
Level Contributor
131 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 9 September 2016

clean huge 2 double beds, good value full breakfast cnd $13 but need to improve maintenance eg damp smell in the room, blocked drainage of bath/shower,my wife was trapped in the elevator for 40 minutes. However service was prompt and Manager Arnold was very helpful. Should provide at least 2 drinking glasses or cups not only disposable paper and plastic... More 

Helpful?
Thank KarChan W
Jean Pierre B, General Manager at Holiday Inn Ottawa East, responded to this review

Dear "karchanW" Thank you for the valuable feedback. While our glasses are compliant to brand standards standards, we apologize for all inconveniences , took note of the maintenance opportunities and will investigate immediately Thank you JPB More 

Cheltenham, Pennsylvania
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 September 2016

We had a clean, comfortable, but basic hotel room somewhat removed from center city. Breakfast was not included. Staff was friendly and happy. Nothing to write home about but no problems. I would stay there again, but I'd also look around.

Helpful?
Thank Carol R
Jean Pierre B, General Manager at Holiday Inn Ottawa East, responded to this review

Dear "Carol R" We appreciate and thank you for the post, We are very proud of our product and associates and will endeavor to improve on the "WOW " factor even more Regards JPB More 

Barrie, Canada
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 September 2016

This hotel has some of the best employees and go out of their way to ensure you have a great stay! The staff make check in go quickly and smoothly! The restaurant is great and offers a variety of good food as well as Lone Star is next door! The location of the hotel works really well for easy access... More 

Helpful?
Thank 66CindyD
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your review! We appreciate your feedback and will be sure to pass along your kind message to our staff! We look forward to seeing you again! Amy More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the newly renovated Holiday Inn Ottawa East , conveniently located off St. Laurent Boulevard at the Queensway Highway 417. Whether your travel brings you to Ottawa for business or leisure, you will enjoy the warmth and comfort that our fully renovated, "smoke free" guest rooms and suites designed with a taste and style that is sure to make you feel right at home. We offer complimentary WiFi in all our guestrooms and public areas. Flexible meeting facilities can accommodate from 10 to to 200 guests in versatile, modern surroundings making the Holiday Inn Ottawa East your perfect choice for meetings, conferences, or weddings. Corporate travelers are also sure to appreciate our close proximity to major businesses in Ottawa East like RCMP, Bombardier, Alstom Power and the Canadian Forces Offices. The Holiday Inn Ottawa East is just steps away from fantastic shopping at St. Laurent Shopping Mall and a quick drive to Place d'Orleans. Located just minutes from downtown Ottawa, Parliament Hill, the Rideau Canal, Ottawa's various award winning national museums, Byward Market and the Casino du Lac Leamy. Enjoy a hearty breakfast in Reza's Kitchen, treat yourself to lunch, or dinner created by our own local legend, Chef Reza and finish your day with a drink in our bar. ... more   less 

Additional Information about Holiday Inn Ottawa East

Address: 1199 Joseph Cyr Street, Ottawa, Ontario K1J 7T4, Canada (Formerly Chimo Hotel)
Region: Canada > Ontario > Ottawa
Price Range: €96 - €139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Ottawa East 3*
Number of rooms: 256
Reservation Options:
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Also Known As:
Chimo Hotel Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Ottawa East staff and other travellers.
5 questions
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Ottawa, Canada
2 months ago
London, Canada
3 months ago
Melville, NY
10 months ago

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Questions? Get answers from Holiday Inn Ottawa East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and ask for a room to the rear of the hotel. I was at the front and you can hear the road noise.”
 of 5 bubbles 355clairej, 7 Nov 2016 | Read review
“All rooms are fine. Stay out of the bar unless you want to be put in a bad mood.”
 of 5 bubbles qstorm11, 31 Oct 2016 | Read review
“Do not go to this hotel!!!”
 of 5 bubbles 650heatherc, 25 Oct 2016 | Read review
“Relaxing....Spacious”
 of 5 bubbles tnieuwstraten, 23 Oct 2016 | Read review
“ask for room with quiet air conditioner”
 of 5 bubbles karchanw, 9 Sep 2016 | Read review
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